I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Se mere
Virksomheden har svaret
First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an e... Se mere
Virksomheden har svaret
The order arrived exactly in the following day. Everything perfect. I have bought many times lenses from competitors , none of them delivered the order in one day. I find this very important becaus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Alensa.ie
Skrevet af virksomheden
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktoplysninger
Dublin, Irland
- +353818665717
- info@alensa.ie
- alensa.ie
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Alensa.ie
Hello Alan,
Thank you for the positive review.
We are glad to hear that you are happy with our products, service, and pricing.
Your support means a lot to us, and we look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Delivery in one day !!
The order arrived exactly in the following day. Everything perfect.
I have bought many times lenses from competitors , none of them delivered the order in one day. I find this very important because some times I was out of lenses and service provided by others was not that fast. Packaging and freshness of contact lenses is amazing. Expiring in 2029.
Also the price was unbeatable. I will buy again.
29. juli 2025
Besvarelse fra Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated.
We are glad to hear that you are satisfied with the quick delivery and the quality of the received product! It is great to know that we have managed to meet your expectations.
We wish you a nice day and look forward to serving you again the future as well!
Kind regards,
Alensa Customer Service Team
Excellent Customer Service
My initial review was not a good one but that was due to UPS being incompetent. The Customer support I received from Alensa was excellent and all my previous purchases have been without issue.
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra Alensa.ie
Hello Laura,
Thank you for the positive review.
We are sorry to hear that UPS caused issues with the delivery, but we are very glad we were able to assist you and turn the experience around. We truly appreciate your continued trust in Alensa and are happy to hear your previous purchases have gone smoothly.
If you ever need anything, please feel free to reach out to us.
Kind regards,
Alensa Customer Service Team
Good service but …
Good but unfortunately if you live in West Cork the couriers, Lastway and UselessParcelService are beyond a joke. Delivery is at their convenience , not yours, the customer. The last two orders have been painful so I will be going elsewhere in the future.
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra Alensa.ie
Hello Rob,
Thank you for your feedback, and we are sorry to hear about your negative experience with the couriers.
While we rely on third-party couriers to complete the deliveries of the orders, we understand that service can vary depending on the provider and location. We will, of course, be reviewing our delivery partners and looking into ways we can better serve customers in areas like West Cork.
We truly appreciate your support and hope you'll consider giving us another chance in the future. Your experience matters to us, and we are committed to improving it.
Kind regards,
Alensa Customer Service Team
Excellent service
Excellent service. Always arrive on time. placed an order and paid extra for 1-2 days, called up customer service and they reasssured me they would mail monday and i got them wednesday. fantastic. would love a little discount code for all the loyal custom
14. juli 2025
Besvarelse fra Alensa.ie
Hello Claire,
Thank you for the positive review.
We are glad to hear you have had excellent service and that our team has been punctual and helpful. Your loyalty means a lot to us, and we will pass along your suggestion about a discount code.
Thanks again for your support!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa.ie
Hello Anna,
Thank you for the positive review.
We are glad to hear you are happy with our fast shipping, great prices, product quality, and wide selection. Providing a smooth and satisfying shopping experience is what we strive for, and it is great to know we met your expectations.
We wish you a great day and look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa.ie
Hello George,
Thank you for the positive review.
We are glad to hear your order arrived quickly and without any issues. It is also wonderful to know you have had a positive experience with us, including from our Ukrainian site — your continued trust truly means a lot.
We wish you a great day and look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa.ie
Hello Mark,
Thank you for the positive review.
We are glad to hear that your parcel has arrived quickly and that you are satisfied with the range of products that we offer and their pricing.
Your support is very appreciated and hope to see you again soon!
Kind regards,
Alensa Customer Service Team
I ordered my lenses and received them…
I ordered my lenses and received them the next day.
2. juli 2025
Besvarelse fra Alensa.ie
Hello Gerard,
Thank you for the positive review.
We are glad to hear that your parcel has arrived quickly.
Your support is very appreciated and hope to see you again soon!
Kind regards,
Alensa Customer Service Team
I had good experience purchasing in…
I had such a good experience purchasing in Alensa.ie
6. juli 2025
Uopfordret anmeldelse
Besvarelse fra Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated.
We are glad to hear that your experience has been a good one. We really appreciate your support and hope to see you again soon!
Kind regards,
Alensa Customer Service Team
All lens and accessories arrive ahead…
All lens and accessories arrive ahead on expected time. previously when i ordered wrong item in error, changing it was straightforward and no hassel
11. juni 2025
Besvarelse fra Alensa.ie
Hello Niall,
Thank you for the positive review.
We are glad to hear that the parcel has arrived within the expected time and that all was well. We are also glad we could quickly resolve the issue with the incorrectly ordered item. Your satisfaction means a lot to us, and we are always here to help if you need anything in the future.
Kind regards,
Alensa Customer Service Team
Order was processed efficiently
Order was processed efficiently. Lens were delivered in two working days …,
11. juni 2025
Besvarelse fra Alensa.ie
Hello Sharon,
Thank you for the positive review. It is very appreciated!
We are happy to hear that your contact lenses had been delivered quickly and that you are satisfied with our efficient ordering process.
We wish you a great day and look forward to serving you again soon!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa.ie
Hello Chris,
Thank you for the positive review. It is very appreciated.
We are happy to hear that your contact lenses have arrived quickly and on time. Providing quick delivery is one of our main priorities and and it is great to know we met your expectations.
We wish you a great day and look forward to serving you again if you ever need anything else in the future!
Kind regards,
Alensa Customer Service Team
Fantastic service and really fast…
Fantastic service and really fast delivery - was with another company for over 10 years and am so glad I made the switch to Alensa - much better value for money also .
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Alensa.ie
Hello Una,
Thank you for the positive review. It is very appreciated.
We are glad to hear that you are happy with our service, fast delivery, and pricing. We look forward to continuing to provide you with excellent service.
Thanks again for your support!
Kind regards,
Alensa Customer Service Team
Very good product!
23. maj 2025
Besvarelse fra Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated.
We are glad to hear that you found the received product to be good and that you are satisfied.
We wish you a great day and look forward to serving you again if you ever need anything else in the future too!
Kind regards,
Alensa Customer Service Team
Very good company to deal with
I’m a regular user of Alensa, they offer amazing value on a huge range of products. Fast delivery too 👏🏻
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Alensa.ie
Hello,
Thank you so much for your continued support and for your feedback!
We are glad to hear you appreciate the value and variety we offer, along with our fast delivery. Your kind words mean a lot to us and motivate the whole team to keep doing our best.
We wish you a great day and look forward to serving you again soon! 😊
Kind regards,
Alensa Customer Service Team
Excellent service
Excellent service. Prompt delivery , good value , quality lenses . Easy ordering process .
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Alensa.ie
Hello,
Thank you for the positive review.
We are glad to hear that you found our service to be excellent and that your parcel has arrived quickly. Providing quality products at a good value is one of our top priorities and we are happy to hear that we met your expectations in this regard.
Your feedback is very appreciated and we look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Very fast delivery.
Very fast delivery.. product was exactly what I ordered.. and a free gift too.. excellent service
16. maj 2025
Besvarelse fra Alensa.ie
Hello David,
Thank you for the positive review. We are glad to hear you were happy with the fast delivery, your order, and the free gift. We truly appreciate your support and we look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Fast delivery,timely updates all lenses…
Fast delivery,timely updates all lenses are sensitive eye friendly and easy to wear
8. maj 2025
Besvarelse fra Alensa.ie
Hello,
Thank you for the positive review. We are glad to hear you appreciated the fast delivery and the comfort of the lenses we offer. Your satisfaction means a lot to us and we look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Great company
Great company, been using them for years, never had any issues. The contacts are great quality, and similar if not identical in composition to name brands. Highly recommend.
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra Alensa.ie
Hello Jamie,
Thank you for the positive review.
We are happy to hear that you've consistently had a great experience with our service and products. Knowing that our contact lenses meet your expectations means a lot to us and your recommendation is very appreciated — thank you for being a loyal customer!
Kind regards,
Alensa Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.