I've been buying my lenses from Alensa for years now. Great prices, products and excellent delivery service.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience with Alensa has always been great. Excellent products and super fast. Thanks
It was an amazing service. I am only disappointed just because I haven't used Alensa before. I live in Malta and before Alensa I ordered from a optic shop which I waited for 6 weeks for less lenses an... Se mere
Virksomheden har svaret
all delivered is in good conditions. please note that if delivery is not possible to do at home address due working hours, i always write the alternative location but courier is always calling from ho... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Alensa Malta
Skrevet af virksomheden
Free Delivery over 69€
Delivery is free for all orders over 69€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com.mt
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 69€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com.mt
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktoplysninger
Alensa.com.mt - Dragonara Business Centre 5th Floor, Dragonara Road St. Julian’s, 3141, STJ, Malta
- +35620341513
- Info@alensa.com.mt
- alensa.com.mt
4,9
Fremragende
754 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good customer service
Very good customer service, hassle-free, and very quick with replies
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Alensa Malta
Hello, thank you for the positive review. We're glad to hear about your positive experience with Alensa. It means a lot to us that you found our customer service helpful and our response times quick. Your kind words are truly appreciated. We hope you continue to enjoy our services. Thank you again for your review!
Besvarelse fra Alensa Malta
Hello, thank you for the positive review. We're happy you had a positive experience with Alensa and that you are satisfied with the delivery speed and our offers. We hope to continue providing good service for you in the future as well.
Great products and fast delivery!
2. januar 2025
Besvarelse fra Alensa Malta
Hello, thank you for the positive review. We are glad to hear that you find our products to be great and our delivery to be fast and hope to continue providing good service for you in the future as well.
Hassle-free ordering
It was very easy to order and received the order in a few days. Well done guys.
23. december 2024
Besvarelse fra Alensa Malta
Hello, thank you for the positive review. We're thrilled to hear that your ordering experience was easy and that your order arrived quickly. We appreciate your feedback and look forward to serving you again in the future!
alensa generally good but the five star…
alensa generally good but the five star rating on their page for the contacts i bought was a big lie
20. december 2024
Besvarelse fra Alensa Malta
Hello,
Thank you for your feedback. We’re glad to hear you generally had a positive experience with Alensa.
Regarding the contact lenses, we understand how frustrating it can be when a product doesn't meet expectations. It’s important to note that contact lenses are medical devices, and individual reactions can vary significantly depending on factors like eye shape, sensitivity, and specific vision needs. While the five-star rating reflects the experiences of many satisfied customers, it’s possible that a particular brand or type may not suit everyone.
If you’re unfamiliar with a brand or trying lenses for the first time, we always recommend consulting your optician beforehand. They can provide trial lenses and ensure the product is the right fit for your eyes.
If the issue was experienced with a brand of lenses that you typically wear with no problems, it could be a case of faulty lenses. If that is the case, we encourage you to reach out to our customer service at info@alensa.com.mt and inform them about the situation.
Kind regards,
Alensa
Besvarelse fra Alensa Malta
Dear Liana,
we are very sorry to hear that and we apologize deeply for any and all inconveniences caused.
Please , contact us on info@alensa.com.mt ,so that we could have a look at your complaint and resolve it.
GOOOD
It is all good and does not take long to deliver but sometimes, actually with every order I have broken or thorn lenses :( ofc even if I have just one - that is a damaged pair.
5. december 2024
Besvarelse fra Alensa Malta
Hello,
Thank you for taking the time to leave a review and we're glad to hear that you find our delivery to be quick.
We're truly sorry to learn that you've experienced issues with the lenses. This is not the experience we want for our customers. If this has happened with your most recent order (or occurs again in any future orders), please don't hesitate to reach out to us at info@alensa.com.mt so we can resolve the issue for you and offer some compensation.
We appreciate your understanding and look forward to providing you with a better experience next time!
Kind regards,
Alensa
Besvarelse fra Alensa Malta
Hello Claire, thank you for your review! We are glad to hear that we consistently meet your expectations with on-time delivery. We truly appreciate your continued trust in our service and look forward to assisting you again!
Besvarelse fra Alensa Malta
Hello, thank you for your kind words and positive feedback. We are glad to hear you enjoyed our product and service!
Besvarelse fra Alensa Malta
Hello, thank you for your positive review. We're glad you found our service fast and reliable. We look forward to assisting you again soon!
speed of service
28. november 2024
Besvarelse fra Alensa Malta
Hello Natasha, thank you for your review! We are glad to hear you were pleased with the speed of our service. We appreciate your support and look forward to serving you again!
Prompt service
3. december 2024
Besvarelse fra Alensa Malta
Hello Rosanne, thank you for the positive review. We're glad you found our service to be prompt. We appreciate your support and hope to assist you again soon!
Excellent service thank you!
26. november 2024
Besvarelse fra Alensa Malta
Hello Laura, thank you for your positive review! We're so glad to hear that you had an excellent experience with us. We truly appreciate your support and look forward to serving you again soon!
Great ssrvice
I have been using Alensa for few years now and they never disappointed, both with products quality and speedy delivery.
25. november 2024
Besvarelse fra Alensa Malta
Hello, thank you so much the positive review! We're thrilled to hear that you've been satisfied with both the quality of our products and our speedy delivery over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you with the best experience possible. Thanks again for your kind words!
Great online shopping experience
Great online shopping experience, easy to go through and the shipping was very fast. Will definitely buy again in the future.
21. november 2024
Besvarelse fra Alensa Malta
Hello Natasha, thank you for your fantastic feedback. We are glad to hear that you had a great shopping experience with Alensa. We truly appreciate your support and look forward to serving you again in the future. Alensa wishes you a great day!
Very fast delivery and good prices
20. november 2024
Besvarelse fra Alensa Malta
Hello Christopher, thank you for your 5-star review! We are glad to hear that you were happy with both the fast delivery and our competitive prices. We truly appreciate your feedback and look forward to serving you again in the future!
Besvarelse fra Alensa Malta
Hello, thank you for the 5 star review. We are glad to hear that you are satisfied with our services and products. Alensa wishes you a great day!
The ration price quality of the…
The ration price quality of the products are very competitive.
4. november 2024
Besvarelse fra Alensa Malta
Hello, thank you for the positive review. It is very appreciated. We are glad to hear that you find our products to offer good value for their price and we look forward to serving you again!
Besvarelse fra Alensa Malta
Hello Jenny, thank you for the positive review. It is very appreciated and we are glad to hear that you found our prices and services to be good. We wish you a great day!
Besvarelse fra Alensa Malta
Hello, thank you for your feedback! We are glad to hear that you found our website easy to use and that the delivery was efficient. We appreciate your support and look forward to serving you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.