Alensa Malta Anmeldelser 

754
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've been buying my lenses from Alensa for years now. Great prices, products and excellent delivery service.

Bedømt til 5 ud af 5 stjerner

It was an amazing service. I am only disappointed just because I haven't used Alensa before. I live in Malta and before Alensa I ordered from a optic shop which I waited for 6 weeks for less lenses an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

all delivered is in good conditions. please note that if delivery is not possible to do at home address due working hours, i always write the alternative location but courier is always calling from ho... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kontaktlinseleverandør
  2. Brillegrossist
  3. Solbrillebutik

Om Alensa Malta

Skrevet af virksomheden

Free Delivery over 69€
Delivery is free for all orders over 69€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.com.mt
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

754 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(754)

83 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Always great service!

25. februar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello,

Thank you for the positive review. It is very appreciated.
We are glad to hear that you found our service to be great and we look forward to serving you again in the future as well!

Kind regards,
Alensa

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery

10. februar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello, thank you for the positive review. It is very appreciated and we are glad to hear that you found our delivery to be quick. We look forward to serving you again soon.

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience! Fast delivery, competitive pricing, and smooth ordering. Highly recommend!

14. februar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Aldo, thank you for the positive review. It is good to hear that your experience with Alensa has been a good one. Providing a smooth and timely service is our top priority, and we appreciate your feedback. We look forward to serving you again soon!

Bedømt til 3 ud af 5 stjerner

Driver went to a different address and…

Driver went to a different address and marked as not delivered.The company being used has incompetent drivers (Fast Drop) hence have to wait now again and needed urgent.The driver also did not call nor advise he was on the way, they also have no contact number.I will have to find another alternative in ordering lenses, as not reliable and also more priced than other Alensa sites.

19. februar 2025
Uopfordret anmeldelse
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello,

We are sorry to hear about your experience with the delivery company. This is certainly not the level of service we strive for. Please reach out to our customer service team at info@alensa.com.mt with your order number, and we will do our best to resolve this issue as quickly as possible. We appreciate your feedback and hope to have the chance to improve your experience with us in the future.

Kind regards,
Alensa

Bedømt til 5 ud af 5 stjerner

Package of lenses arrived in less than…

Package of lenses arrived in less than 48 hrs.
Well done!!
Thanks

12. februar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello MaryAnne, thank you for your positive review. We are glad to hear that you were happy with our delivery time and that your parcel has arrived quickly and on time. Providing a smooth and timely service is our top priority, and we appreciate your feedback. We look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

Excellent service

Delivery time was excellent, constant updates on order were provided.

12. februar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Gilbert, thank you for your review. We are glad to hear that you were happy with our delivery time. Providing a smooth and timely service is our top priority, and we appreciate your feedback. We look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

Amazing

An amazing service

29. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello ,thank you for your review. We are glad to hear that you are happy with our services. Your support is appreciated and we look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello, thank you for the positive review. We are glad to hear that your experience with Alensa has been a positive one and that your parcel has arrived quickly. We appreciate your support and look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery, except for one small issue, I wrote clearly that delivery should take place after 16:00. On the day of the delivery I received a phone call at around 13:00 from the delivery person stating that he was at my door. I was not at home but fortunately my mother in law was at home. But at the end you offer a good service.

4. februar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello, thank you for the positive review. We are happy to hear that you were satisfied with our service and delivery speed. However, we’re sorry about the timing issue with your delivery request - unfortunately, it is not always possible to schedule the delivery for an exact time during the day, but we appreciate you bringing this to our attention, and we will work on improving this. If you ever need any assistance, feel free to reach out. We truly appreciate your support!

Bedømt til 5 ud af 5 stjerner

Very profesional and fast shipping

Very profesional and fast shipping. Thanks alot looking forward to buy from you again.even the prices are reasonable thanks once again

4. februar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello, thank you for the positive review. We are happy to hear that you have had a good experience with Alensa. We truly appreciate your support and look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

Very efficient, excellent service

Very efficient

31. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Ylenia,

Thank you for the positive review. We are glad to hear that your experience with Alensa has been a good one and that you found our service to be good and efficient. We look forward to serving you again in the future as well and wish you a nice day!

Kind regards,
Alensa

Bedømt til 5 ud af 5 stjerner

Products are great and deliveries on…

Products are great and deliveries on time. Sometimes drivers don't put an effort into finding my address or leave the car (they expect me to find them), but that's the individual issue with people who work for you, guys. Except of that - no issues.

27. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Klara,

Thank you for your feedback. We are glad to hear that you're happy with our products and timely deliveries. We appreciate you bringing the delivery experience to our attention—we strive to provide the best service possible, and we'll look into ways to improve this. If you ever have specific concerns with a delivery, please don't hesitate to reach out to our customer service so we can address them. Your support means a lot to us, and we look forward to serving you again!

Kind regards,
Alensa

Bedømt til 5 ud af 5 stjerner

Easy to use website and very fast…

Easy to use website and very fast delivery.

24. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Justin, thank you for your positive review. We are happy to hear that you found our website to be easy to use and that your parcel has arrived quickly and as expected. Alensa wishes you a good day and we hope to see you again in the future as well!

Bedømt til 5 ud af 5 stjerner

Great

Great, always great products!

17. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Isidora, thank you for the positive review. We are happy to hear that you are satisfied with the recieved products and that your experience with Alensa has been a good one.
We wish you a pleasant day and we hope to see you again soon!

Bedømt til 5 ud af 5 stjerner

Easy to place an order

Easy to place an order. Good communication and very quick delivery.

16. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Mark, thank you for the positive review. We are happy to hear that you found the ordering process to be easy and that you are satisfied with our service. Customer satisfaction is important to us and we are glad to hear that we have met your expectations.

Bedømt til 5 ud af 5 stjerner

Speed of delivery and product quality

Speed of delivery and product quality

14. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Lara, thank you for the positive review. It is very appreciated. We are happy to hear that you are satisfied with our service speed and the received product. We hope to see you in the future as well!

Bedømt til 5 ud af 5 stjerner

Prompt assistance and very efficient…

Prompt assistance and very efficient service. very good prices and wide range.

6. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello, thank you for the positive review. We are glad to hear that you are satisfied with our service and find our prices and product range to be good.
Alensa wishes you a pleasant day and we hope to see you again soon!

Bedømt til 5 ud af 5 stjerner

Vast variety of products

Vast variety of products, great prices and fast delivery

10. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Charlene, thank you for the positive review. We are glad to hear that you are happy with our services and offers and look forward to serving you again in the future as well!

Bedømt til 5 ud af 5 stjerner

Excellent

Very efficient

6. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello Marco, thank you for the positive review. We are glad to hear that you found our services to be good and efficient and we hope to continue providing the same for you in the future as well!

Bedømt til 5 ud af 5 stjerner

Been using alensa for many orders of my…

Been using alensa for many orders of my contact lenses. Delivery always on time.

3. januar 2025
Alensa Malta-logo

Besvarelse fra Alensa Malta

Hello, thank you for the positive review and for being a loyal customer. We're glad to hear you're happy with our service and delivery. Looking forward to serving you again soon!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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