I've been buying my lenses from Alensa for years now. Great prices, products and excellent delivery service.
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Se, hvad kunderne siger
My experience with Alensa has always been great. Excellent products and super fast. Thanks
It was an amazing service. I am only disappointed just because I haven't used Alensa before. I live in Malta and before Alensa I ordered from a optic shop which I waited for 6 weeks for less lenses an... Se mere
Virksomheden har svaret
all delivered is in good conditions. please note that if delivery is not possible to do at home address due working hours, i always write the alternative location but courier is always calling from ho... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Alensa Malta
Skrevet af virksomheden
Free Delivery over 69€
Delivery is free for all orders over 69€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com.mt
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 69€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com.mt
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktoplysninger
Alensa.com.mt - Dragonara Business Centre 5th Floor, Dragonara Road St. Julian’s, 3141, STJ, Malta
- +35620341513
- Info@alensa.com.mt
- alensa.com.mt
4,9
Fremragende
754 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Alensa Malta
Hello, thank you for the positive review. We are glad to hear that you found our services to be excellent. Thank you for choosing us!
Very Efficient Service
The sunglasses were easy to order and delivery was quick. Good price too!
30. oktober 2024
Besvarelse fra Alensa Malta
Hello Karen,
Thank you for the positive review. We are very glad to hear that you are satisfied with our offers and services!
Alensa wishes you a great day!
The best service provider for contact lenses
I have been ordering from Alensa for a long time now and always (I really mean ALWAYS) their service is impeccable - fast, efficient and excellent communication lines.
29. oktober 2024
Besvarelse fra Alensa Malta
Hello,
Thank you for taking the time to leave a review. We truly appreciate your loyalty and positive feedback. As we strive to provide the best possible service to our customers, we are glad to hear that our efforts have been appreciated. We value your continued support and look forward to serving you in the future as well.
Kind regards,
Alensa
One lense already was without…
One lense already was without prescription. I couldn’t see anything :(
However, they were delivered fast and I am always happy with the quality
25. oktober 2024
Besvarelse fra Alensa Malta
Hello Kyriaki,
Thank you for your feedback! We're very sorry to hear about the issue with one of your lenses. It is great to know that you’re happy with the delivery speed, but we want to make sure your order is perfect.
If you haven’t already reached out to our customer service team, please do so at your earliest convenience. They are ready to assist and resolve this for you promptly. You can find contact details for our customer service here: https://www.alensa.com.mt/information/contact.html
Thank you and we look forward to resolving the situation.
Kind regards,
Alensa
Excellent service
Alensa is a guarantee for efficiency, good products, fast free delivery and helpful support team. They also offer attractive occasional discounts. Thank you Alensa.
22. oktober 2024
Besvarelse fra Alensa Malta
Hello Carmen,
Thank you for the positive review. We are happy to hear that you had a positive experience with our company. We appreciate your kind words about our products, delivery, and customer support. We strive to provide our customers with the best possible experience, and your feedback is valuable to us. Thank you for choosing us.
Kind regards,
Alensa
Besvarelse fra Alensa Malta
Hello, thank you for leaving a positive review. We appreciate your kind words and are glad to hear you were satisfied with our offers and products.
Easy website for navigation
Easy website for navigation. Delivery was done after 2/3 days. Lots of products. Will buy again
8. oktober 2024
Besvarelse fra Alensa Malta
We appreciate your positive feedback! We're glad you found our website easy to navigate and that you were satisfied with the delivery time. We strive to offer a wide selection of products to meet our customers' needs. We're thrilled to hear you'll be shopping with us again.
Besvarelse fra Alensa Malta
Thank you for your kind words. We will be looking forward to you shopping with us again ! :)
Avoid. Terrible customer service and poor products
Do not order glasses with this company – worst purchase ever. Ordered in April, they were sent without the correct prescription. It took over six weeks following the return of the glasses to be sent a new pair. The new pair broke after three times of wearing. They refuse to provide a refund and say it will be a month before they can even decide what they will do. I needed glasses immediately. It will be four months by the time they come back to me as to what they intend to do. I just want my money back and to get glasses from a reputable company. Terrible customer service
7. april 2024
Uopfordret anmeldelse
Besvarelse fra Alensa Malta
Hello, thank you for the positive review. We are happy to hear that your experience with Alensa has been a good one.
Besvarelse fra Alensa Malta
Hello, thank you for your positive review. It is very appreciated!
Besvarelse fra Alensa Malta
Hello Kevin, thank you for your review. We are happy to hear that you are satisfied with our services.
Besvarelse fra Alensa Malta
Hello Jo, thank you for your positive review. It is good to hear that you are satisfied with our services and would recommend us.
A very nice suprise
Very good choice of items and great customer service. Info were emailed to me regularly ( although the whole process from ordering to collecting lasted merely 3 days). I will definitely purchase from Alensa again. Please keep up the good work!
14. maj 2024
Besvarelse fra Alensa Malta
Hello, thank you for your review. We are happy to hear that your experience with Alensa has been a positive one :)
Feedback from Irina
all delivered is in good conditions. please note that if delivery is not possible to do at home address due working hours, i always write the alternative location but courier is always calling from home address while i am at work. Ideally - first - to give yo a call to verify where i am and to decide about delivery point. Simple and personalized.
10. maj 2024
Besvarelse fra Alensa Malta
Hello Irina, thank you for your review and the feedback. Currently, unfortunately, we do not have a way to add in an alternative address for an order when it is dispatched, however this will be taken into account and hopefully implemented in the future.
Besvarelse fra Alensa Malta
Hello, thank you for your positive review. It is very appreciated!
I don't have a Maltese number
I don't have a Maltese telephone number. The system forces me to put a Maltese number in. The courier obviously can't reach me every time.
18. april 2024
Besvarelse fra Alensa Malta
Hello Mike, thank you for your feedback. Please note that you can input the number with its correct prefix in the ''Additional information'' field. This way, we can hand it over to the couriers with the correct prefix so that they can reach you once they are on your address.
Fast shipping and good quality products!
20. marts 2024
Besvarelse fra Alensa Malta
Hello, thank you for taking the time to leave a positive review. We appreciate it a lot!
Besvarelse fra Alensa Malta
Hello, thank you for your positive review. We are glad to hear that your experience with Alensa has been a good one.
Apart from their price are set low
Apart from their price are set low, they offer fast shipping & occasional promotion and free gift option available when we spend Euro 80.00. I find it much better than buying it locally.
15. marts 2024
Besvarelse fra Alensa Malta
Hello, thank you for taking the time to leave a review. We are glad to hear that you are satisfied with our services and offers and hope to continue providing the same for you in the future as well. Have a great day!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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