Absolutely love their dresses! Just ordered a white corset halter for my second look for my wedding and I was obsessed. The quality exceeded my expectations. The corset was beautifully made with thick... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought this dress as a backup wedding dress..... but its so beautiful that I am considering wearing it instead of the dress I am having made! It fits perfectly as per the measurement guide. Unfort... Se mere
Never again Terrible service They don’t answer phone call Will message you back few hours later They gave me store credit to use for one item in store I had to pay delivery fee twice and ret... Se mere
Absolutely terrible quality and customer service. Received a dress that is completely unwearable as its totally see through. It's essentially a dress that you'd wear over a pair of swimmers - however... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Australian Formal & Evening Wear Label Please see real customer photos via our customer page @alamoursociety
Kontaktoplysninger
Brisbane, Australien
- 07 3392 1345
- info@alamourthelabel.com
- alamourthelabel.com
3,1
Middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 4 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Won as best dressed for Melbourne cup
Won as best dressed for Melbourne cup! I have so many compliments on this dress! Best buy ever! True to size.
10. november 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Sheina,
We appreciate you taking the time to leave a review!
We are thrilled that the Simona Dress was the perfect choice for your event. Your satisfaction is our utmost priority, and we look forward to dressing you for many more occasions in the future!
https://www.alamourthelabel.com/products/simona-dress?_pos=1&_psq=simona&_ss=e&_v=1.0
Please reach out to our customer care if you would like any assistance with any future purchase, we're here to ensure your experiences with us are always exceptional.
Kind Regards,
Alamour The Label x
Feeling like a goddess!
I recently wore the Gabriela glitter gown in gold for a gala event in Chicago and I truly felt like a goddess! Everybody complimented how beautiful the dress was with all its gorgeous details. I had a magical moment and felt so special. If you want to feel like the main character, I definitely recommend wearing Alamour The Label!
28. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Eva,
Thank you for sharing your experience with the Gabriela Gown.
We are so glad to hear we played a part in making your night a little more special. https://www.alamourthelabel.com/products/gabriela-glitter-gown-gold?_pos=1&_psq=gabriela&_ss=e&_v=1.0
We are excited to have you purchase from us again ❤️
Kind Regards,
Alamour The Label x
Maeve Set
I was in love with the Maeve set. Wore it to Melbourne cup and it definitely got lots of attention!
The sizing was spot on and the colour was stunning, I honestly couldn't fault my experience with Alamour the Label
7. november 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Dear Lisa,
We greatly appreciate your kind feedback!
We are delighted with your Maeve Set: https://www.alamourthelabel.com/en-ie/products/maeve-set
Your feedback warms our hearts, and we're happy that you are so satisfied with your purchase.
We eagerly anticipate the opportunity to dress you for many more special occasions in the future. ❤️
Warm regards,
Alamour The Label x
I would never purchase a product from…
I would never purchase a product from here again, my product that arrived was faulty, still had tags tags on and they refused to exchange it ! Worst customer service/ care. If you want quality customer service or clothing I wouldn’t recommend shopping here !
7. november 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Belinda,
We are sorry to hear of your disappointment, and we are committed to accommodating your needs in accordance with our online store policies.
Quality and customer satisfaction are top priorities at Alamour The Label. It is our policy to provide only high-quality products and each product is thoroughly checked prior to dispatch by a trained quality assurance team member to ensure this. We are more than willing to address any exchange or fault-related matters in accordance with our return policy's timeframe. However, we did not receive any communication from you in relation to this issue until almost five months after the delivery.
We strongly believe that we have offered an accommodating solution that we regard as fair for both parties. However, it is disappointing to see that you do not share this perspective.
Should you have any concerns with purchases in the future, we highly recommend contacting our customer care as soon as possible for assistance.
Kind Regards,
Alamour The Label
Beautiful dress
4. november 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Chrisy,
We deeply appreciate your generous feedback!
We are delighted with your Simona Dress, which can be found here: https://www.alamourthelabel.com/products/simona-dress
We eagerly look forward to serving you again in the future ❤️
Should you ever have any inquiries or need assistance, please feel free to contact our dedicated customer care team.
Kind Regards,
Alamour The Label x
Formal Dress Shopping
Communication was pretty good. Shipment times were three weeks out. I know this is not something that is your control, but maybe the store could look into carrying more stock.
6. august 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Alana,
Thank you for your kind feedback!
We're so happy to hear that you love your Elyse Black Gown: https://www.alamourthelabel.com/products/elyse-black
Your suggestion about carrying more stock is valuable, and we will certainly consider it as we continually work to improve our services.
We cannot wait for you to purchase from us again in the future ❤️
If you ever have questions or require assistance, please don't hesitate to reach out to our dedicated customer care team.
Kind Regards,
Alamour The Label x
I loved my dress from Alamour
I loved my dress from Alamour. It was beautiful and comfortable! I felt confident but was able to dance the night away in my gown. Ill definitely be getting more dresses from Alamour in the future.
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Hannah,
Thank you for your lovely feedback!
We're delighted to hear that you love your Alamour Kinsey Blush Gown: https://www.alamourthelabel.com/collections/new-arrivals/products/kinsey-blush-1
Your feedback warms our hearts, and we're thrilled that you're satisfied with your purchase.
We look forward to the opportunity to dress you for many more special occasions in the future. ❤️
Kind Regards,
Alamour The Label x
My dress was as Amazing!
My dress was just as beautiful as I had seen on the Alamour App! When I tried it on, I liked it even more because it fit perfectly.
21. september 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Dear Newsha,
We appreciate your lovely feedback!
We're absolutely delighted to hear that you love your Natalya Gold Gown from us.
We look forward to the opportunity to dress you for many more occasions in the future! ❤️
Kind Regards,
Alamour The Label x
The dress fit like a glove👌
16. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Dear Moira,
We appreciate your lovely feedback!
We're absolutely delighted to hear that you love your Yara Rose Gold Gown from us: https://www.alamourthelabel.com/products/yara-rose-gold
We look forward to the opportunity to dress you for many more occasions in the future! ❤️
Kind Regards,
Alamour The Label x
Terrible customer service
Terrible customer service! I've been trying to get a refund since July and they were unresponsive until I filed a dispute with my credit card company and then tried to accuse me of fraud for a defective item I'd sent back.
16. oktober 2023
Uopfordret anmeldelse
crown winning gown
I purchased the Armina gown to wear during the Miss Alaska pageant. It arrived quickly in a beautiful box that created such a wonderful experience when opening it. The quality of the gown felt heavy and well manufactured. It was even more beautiful than the pictures and the crowd gasped when I walked on stage. I would absolutely purchased another!
8. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Dear Holly,
We'd like to extend our heartfelt appreciation for your lovely feedback!
We're absolutely delighted to hear that you love your Armina Beaded Gown from us: https://www.alamourthelabel.com/products/armina-beaded-gown
We cannot wait for you to purchase from us again in the future ❤️
If you ever have questions or require assistance, please don't hesitate to reach out to our dedicated customer care team.
Warm regards,
Alamour The Label
Please do not order from this website
Please do not order from this website.
I recently bought the Dakota dress in red to fit a size 10-12. Overall it cost £312 to have it shipped to the UK (duty and taxes inc). I tried it on when it arrived and felt that it was fairly cheap quality but overall it was nice. I noticed at that time that the bones of the dress for the corset part were digging in slightly. I placed it into the wardrobe and tried it on again 2 days later (1 week prior to the wedding I was going to) to ensure my shoes matched. All of the bones which are placed into the dress began to extrude through the point at the tip of the dress along with the underwire parts for the bra. I immediately emailed Alamour to inform them of this and asked for a return. Bearing in mind, the fault is due to the design in the dress and the cheapness of the clothing material, they refused to return the money.
I have since had multiple email exchanges with Tiarna, who has explained they will not return the money despite the above and that they can offer a replacement or store credit only.
Of note, if they do offer store credit they have refused to cover shipping costs for the other piece of clothing I would be forced to get.
Given this is being shipped to the UK this will equate to me spending another approx £80 for taxes and duties meaning I'd be looking at an overall cost of approx £400 for a poorly designed and manufactured dress.
I have photos the above design flaw and would be happy to be contacted if anyone wishes to see them.
I did also write a review of the dress along with photos on their website which they failed to publish...
13. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Dominique,
We were disheartened to come across your 1-star review, and we want to express our willingness to address this issue in accordance with our Faults & Warranties Policy.
Receiving a faulty item is truly unfortunate, and we wish to assure you that Alamour the Label maintains a dedicated quality assurance team that puts in their best efforts to ensure the highest quality garments for all our customers. It is truly disheartening for us to hear about this incident. In cases of unexpected faults, Alamour is more than willing to provide a replacement or repair at no additional cost to the customer. You can find detailed information about this policy here:
https://www.alamourthelabel.com/pages/returns-policy
However, if you decide against a repair or replacement, our standard return policy applies, resulting in a store credit, and, in this scenario, we are unable to cover the outgoing shipping cost since it is considered an exchange. If you choose a repair or replacement, we are more than happy to cover the associated shipping and T&D fees.
We do acknowledge your frustration, and we sincerely hope that you can recognise our commitment to accommodating our customers within the framework of our transparent policies, which are clearly outlined on our website. Your feedback is invaluable, and we continuously strive to enhance our transparency.
For any further questions or concerns, please reach out to our customer care team. x
Kind Regards,
Alamour The Label
The love the quality of every dress
The love the quality of every dress! It looks even better in person than the photos
10. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Aidah,
We sincerely appreciate your kind review!
We are pleased to hear that you loved your pieces from Alamour.
Munira Dress: https://www.alamourthelabel.com/products/munira-dress
Francine Dress: https://www.alamourthelabel.com/products/francine-dress
Regina Dress: https://www.alamourthelabel.com/products/regina-black
We cannot wait to have you purchase from us again ❤️.
Kind Regards,
Alamour The Label
My dress was better than I imagined
My dress was better than I imagined, great quality and good pattern. I used it for a wedding and it was a real hit.
7. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Azahara,
We want to express our gratitude for your wonderful feedback!
We are happy to hear that you are truly fond of your Saffira Beaded Gown, which you can find here: https://www.alamourthelabel.com/products/saffira-beaded
We are eagerly looking forward to the chance of dressing you more ❤️
Should you ever have any questions or need assistance, please feel free to get in touch with our dedicated customer care team.
Warm regards,
Alamour The Label
THE WORST COMPANY I HAVE EVER ORDERED…
THE WORST COMPANY I HAVE EVER ORDERED FROM. Jumpsuit that was hundreds of dollars came completely damaged and in place they made me wait one full week for response than offered me 60 dollars if I bring it to a tailor to fix on the condition that I show them the receipt. The absolute worst. Disgusted at how cheap they are and their materials !
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Emily,
We are genuinely sorry to read your review and to learn about your dissatisfaction.
We deeply regret that you are not satisfied with the quality of your garment. At Alamour, we take great pride in offering our customers high-quality fabrics and distinctive designs. The Costa Jumpsuit you purchased is crafted from our premium embellished mesh fabric, and each item undergoes a thorough inspection before being dispatched, accompanied by a 'Garment Quality Checklist.'
Regrettably, since the damage occurred while the item was in your possession, we are unable to provide a full refund as compensation. However, we are committed to finding a solution and, as a gesture of goodwill, we are prepared to offer you a partial compensation of $60 AUD to address this issue at your end.
We do recognise your frustration, and we sincerely hope you can appreciate that we are making an effort to accommodate you within the framework of our policies, which are clearly outlined on our website. Your feedback is valuable to us, and we are constantly striving to improve our transparency.
For any further questions or concerns, please reach out to our customer care team. x
Kind Regards,
Alamour The Label
Love love love this dress!!
5. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Ellen,
We appreciate you taking the time to leave us a review. We truly appreciate your feedback and are thrilled to hear about your positive experience with Alamour The Label.
We are excited to have you purchase from us again ❤️
Kind Regards,
Alamour The Label x
I ordered the Roberta Dress for my hens…
I ordered the Roberta Dress for my hens party and it was absolutely beautiful! So classy, and the service from Alamour was amazing!
30. september 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hello Mary,
We appreciate your lovely feedback!
We're absolutely delighted to hear that you love your Roberta Dress from us: https://www.alamourthelabel.com/products/roberta-dress
Looking ahead, we can't wait for the opportunity to dress you again in the future ❤️
If you ever have any inquiries, please don't hesitate to reach out to our customer care team.
Kind Regards,
Alamour The Label
Such a cute boutique with unique…
Such a cute boutique with unique dresses for any occasion
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Dear Lauren,
Thank you so much for taking a moment to share your review with us.
Your feedback is highly valued, and we are genuinely delighted to learn about your positive experience with Alamour The Label.
We cannot wait for you to purchase from us again in the future ❤️
Kind Regards,
Alamour The Label x
My Dress I brought from Alamour the…
My Dress I brought from Alamour the label for my bridal shower was amazing! The quality, the design and everything about it was so flattering. I got so many compliments I highly recommend shopping here and I will be shopping here again!
3. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Chanelle,
Thank you for your lovely feedback!
We are thrilled to learn that you love your Kasia Dress:
https://www.alamourthelabel.com/products/kasia-multicoloured-gem-earrings
We look forward to the opportunity to dress you for many more occasions in the future!
We hope to dress you for many more occasions ❤️
Kind Regards,
Alamour The Label x
Beautiful Dress & Fast Shipping!
Super fast shipping which is always a bonus! The quality of my wedding dress was just amazing 🤩 definitely purchasing from here again!
16. september 2023
Uopfordret anmeldelse
Besvarelse fra Alamour The Label
Hi Marian,
Thank you for your lovely feedback!
We are thrilled to learn that you love your Dulce Gown: https://www.alamourthelabel.com/products/dulce-white
Your satisfaction is of utmost importance to us, and knowing that you are pleased with your purchase makes us incredibly happy.
We hope to dress you for many more occasions ❤️
Kind Regards,
Alamour The Label x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.