Aircare Appliances Anmeldelser 

Called Air Care Appliances as i was searching for a Manual for an Old Heater for an NHS Building because the electrician called was useless to say the least George and other team members were straight on my case for me - can't thank you all enough for your help.
The Heater in question dry's beds that have been washed and need drying to be sent out for end of life care within the community and is vital to the day to day delivery service - its only a small unit but serves a vast area.
Many thanks for your continued support

I bought an aircon from someone named George, I found him very helpful and genuine. I wont hesitate to reccomend to others.

A year ago I purchased a Trotec Dehumidifier for my home through their website and the process was smooth. Although there was a shipping delay, which was outside of their control - UPS, their customer service staff were very pleasant in chasing it up until the product was delivered. Even though the product experienced a recent malfunction, the Aircare customer service staff member, George, was very responsive and helpful in arranging the pickup and repair of the product. I recommend this company based on the great customer service.

I have just purchased two Olpimpia Splendid Unico Air units from Aircare, and from my first enquiry, speaking with George in Customer Services, he gave me sound advice as to which A/C units would be the best operationally for the size of the rooms I wanted to install them in. Having made the order, the units arrived in the time frame Aircare said they would and arrived with no transit damage, after the arrival there were a couple points I just want to go through before installation, and Geoge and Tsvet were more than helpful. I had noticed that during the summer heatwave, Aircare had received some unfavourable comments in some reviews, but I want to say from my own experience dealing with Aircare. I found them a decent considerate company to deal with.

John Mann

I have installed this unit today and found it easy to install and easy to set up
Ordered the unit and was told a slight delay for delivery George and the team were fantastic kept me informed as to when the unit would be delivered
I would recommend this company to anyone looking for an Olimpia Splendid air conditioning 10/10 for service and an excellent product

Very good service - when one of the units we purchased had a noisy fan AirCare helped connect with the supplier who supplied a replacement part under warranty and it was fixed. Thanks very much George 👍

I bought a Meaco Cirro from George Wrigglesworth with a free weather station. It arrived on time & I could not be happier. I would recommend this company again . Thank u Aircare

The Aircare team have been really brilliant. They have answered all my many queries promptly and really helpfully. They also held the unit for me until just the right time during my home renovations helping everything to proceed very smoothly. I really couldn’t be happier with my purchase and their attentive service. Would highly recommend.

Olympia All-in-One unit delivery was efficiently organized by George and the team. Installation by Steve took a full day and professional installation was definitely needed.

Customers need to be patient during the high demand caused by the summer heat waves.

Excellent staff.
Delivered within two days of order. Reliable company. Thank you!

Rang to enquire on the lead time of a particular model of a split system. Terry was upfront and said 10-14 days, however they could offer an upgrade of the same make and the next size up at only a slight increase, delivery would be 3 days. Rang back after checking out a few things. George answered, honoured the offer and even added a FOC 3m pipe kit. Made the payment and immediately realised I had added the cost of the FOC pipe kit. Rang George, he had already noted the error and arranged the refund. Delivery arrived as promised in 3 days. One very happy customer 😎

Fantastic company to deal with from start to finish. Air conditioning units are in high demand right now, but the team kept me updated every step of the way. Their customer service was extremely helpful, knowledgeable, and honest about wait times. Based on my experience, I highly recommend them!

I placed my order for a MeacoCool Cirro 12000BTU on July 1st. This vendor's website said they had it in stock, so I paid for it, with delivery specified as 1-2 business days.
However the unit did not arrive in that time. I sent an email and I called Aircare: the phone call was handled by an AI agent and all it could do is "make a note" for a human that I never spoke to. The email was ignored.
However, I still badly needed the aircon unit and Aircare weren't shipping or communicating. So I ordered and paid for another unit, same model, from John Lewis, with a guaranteed delivery date of July 14th.
On July 8th, Aircare emailed to say the stock had not even reached their warehouse yet and was only expected that coming weekend.
On the 14th of July, I got both the John Lewis unit and the Aircare unit. I couldn't cancel either one because what if the other went missing.
The Aircare unit that did turn up, didn't turn up with the "Digital Weather Station Clock" that was supposed to be included. Since I had no need for two aircon units and they're hard to send back, I had to sell it to a neighbour.

To summarise: Aircare sold a unit that it did not have in stock and didn't deliver it until 2 weeks later. They were unresponsive to emails and phone call did not reach a human. I had to order another unit from somewhere else. When the Aircare order finally arrived, it was missing the Digital Weather Station Clock.

What a great honest company, throughout the summer when supply was low/ non -existent , they kept me informed and updated even if . Having since ordered several units the service has been flawless and nothing to much trouble, to the point where I will be recommending them to friends and nieghbours so that they are ready for next summer.

The team at Aircare Appliances was really helpful and supportive with finding a specific air conditioner. I would especially like to thankTsvet and George who went above and beyond with their customer service.

Fantastic experience …. George was amazing so helpful, l live alone and work full time with no chance to receive timed courier deliveries. George took several calls from me and synchronised the delivery perfectly. I would not hesitate to buy from this company again.

Get that Ripped-Off feeling ...

Well the heatwaves over but let's not 'rain ' on Aircare's parade.
Looking for a Meaco Cirro combined heating and AC unit at 14000btu.
Yes.
My Lucky Day.
In Stock.

Aircare have built their business model on the Ticket Tout mentality. Never give a sucker an even break.

The unit i want is advertised on Meaco's website at £629. That's the RRP.

But wait. On Aircare's site inflation is rampant. Aircare ignore the RRP. They want £799 for the identical unit.

Welcome to Rip Off Britain.

I am so ecstatic and overwhelmed with the positive approach and attitude from this company towards the purchase of a Air conditioner unit made possible by team members commitment towards meeting my individual needs. With the present heat wave we are all experiencing all over the country they made the entire process so easy. Highly recommend this company, couldn't ask for a better service.

Good product range, reliable service, prompt communication on stocking, and adequate assistance on shopping and delivery. They withstood the heatwaves this summer. Would recommend.

Both the company and product are great. The only reason I cannot give 5 stars is that buyers of this product need to be aware of its bulk and weight, although it does have wheels and when on a flat surface is fairly easy to move around. Whenever I contacted Aircare, I was met with a speedy response and friendly and helpful staff. The Midea ProSplit does exactly what it says on the tin and is a very superior portable AC. I have three!