It was within a matter of minutes from my request for a doctor phone appointment to actually speaking with the doctor. He was kind, professional, and concerned. His questions and responses were clear... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I didn't know how to find a local doctor quickly for a quick check up while travelling that spoke English. I only had 1 day in the location. I stumbled on the Air Doctor site was was able to seamlessl... Se mere
Virksomheden har svaret
Absolutely outstanding service. Tentative caring and very thorough. Highly recommend. Waited until I was well enough I didn’t feel like it was a chore. Really took care of me.
Virksomheden har svaret
We were in Serbia and got through our trip insurance company to Dr. Claudia Arencibia, who became our rescuer with her good logic and clear instructions and analysis. She did not stop till she was co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Air Doctor connects travelers to local private doctors if they fall ill abroad through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 25,000 professional medical practitioners, including GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, spanning 75 countries. Travelers are able to browse and filter local doctors, by location, specialty, language, gender, etc. to find the most appropriate doctor for their needs and set up either a clinic, at-home, or telemedicine consultation. With 24/7 multi-lingual support and the ability to provide valid, local prescriptions, travelers and expats can now get quality medical care they know, in the places they don’t. Air Doctor’s telemedicine service can also provide cross-border medical services, meaning travelers can receive valid, local prescriptions and receive any medication they require - just like when they're back home. How it Works: 1. Choose a relevant medical specialty 2. Browse and select your preferred doctor 3. Pick the location and time Travelers receive peace of mind knowing they can access medical care while abroad (even if they can’t speak the local language or know how the healthcare system works). And with Air Doctor, they receive more appropriate medical care. Book a consultation from anywhere in the world with a few easy taps. With Air Doctor in your pocket, you can experience the world worry-free.
Kontaktoplysninger
Hashaked 1, Beit Nekofa, 9083000, Beit Nekofa, Israel
- +972-3-545-7547
- support@air-dr.com
- air-dr.com
4,8
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service! Quick response, easy app to navigate, extremely helpful staff..highly recommend and I will use them for all my travels as needed.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Linda,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Super effective and friendly service.
Super effective and friendly service.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Cathy,
Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.
Besvarelse fra Air Doctor
Hi there,
We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.
Overall the experience was efficient, accurate and affordable
Overall the experience was efficient, of the highest quality, timely and from the United States experience very affordable. I needed blood work, X-rays, and ultra sounds all were done within2 hr of ordering.Dr. Karen Velazco spoke great English. As a retired Physician and a Medical Director of 40 Clinicians at 3 different clinics. She was exceptional. I would hire her for one of my clinics without reservation and have her as my Primary Care Clinician with the highest confidence.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Daniel,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Amazing service
Amazing service. Fast and efficient. Would highly recommend.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Hi there,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
My family is traveling in Mexico City…
My family is traveling in Mexico City this week, and I forgot one of my medications back in the USA. Air Doctor quickly paired me with an available doctor who was able to write the prescription and get me the medication. They did a great job. I highly recommend air doctor. Bravo!
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Joe,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
AirDoctor was exactly what we needed
AirDoctor was exactly what we needed. My 4 year old daughter needed to see a doctor, and we had just arrived in Mexico City. We were quickly able to get her an appointment nearby.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Andrea,
Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.
Fast, Warm, Professional
Within an hour of booking, I had a video conference with a warm, professional, helpful doctor. An hour later I was in the pharmacy with my prescription for badly needed medication. It was a wonderful experience all round. Highly recommend.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Sue,
Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.
Doctor and staff very kind
Doctor and staff very kind, thorough and professional.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Ben,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
First time we have needed this service…
First time we have needed this service provided by our insurance provider.
Easy to use the app, had a video appointment arranged with a doctor within 40 minutes. The video call was with a native English speaking doctor who was excellent. We had a prescription within 10 minutes.
Excellent service
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Kevin,
Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.
Great experience
Great experience. I was able to get an appointment fast to speak to a GP online. My GP was very professional, knowledgable and calm. Allowing me to feel very reassured.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Katie,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Anstonishingly simple handling at every…
Anstonishingly simple handling at every stage from appointment, treatment in hospital to settleling the invoice.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Achim,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
Besvarelse fra Air Doctor
Hi there,
We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.
Got a video call scheduled within an…
Got a video call scheduled within an hour and doctor was extremely helping me figure out how to deal with my medical issue
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Stephen,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Excellent first time experience
Doctors who can speak multiple languages is a plus. I had a prompt virtual appointment with a suggested treatment plan and the email prescription was prompt.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Andi,
Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.
The doctor was very accurate for size…
The doctor was very accurate for size with humanity approach and big concerned to my illness and I highly recommend him
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Eli,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Great Service
App downloaded quickly, easy to set up, and had a vetted and qualified doctor out for home a visit within 2 hours. Great service.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Matt,
Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.
Just the easiest process and support…
Just the easiest process and support when needed. Everything was taken care of and simple instructions were easy to follow.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Hi there,
We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.
Easy, competent, nice
Doctor was very nice and adequately thorough, explained everything very well. The whole process was far easier than expected.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Florence,
It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.
Horrible experience
Horrible experience. Booked and paid for an appointment. The doctor didn't join the call at the allocated time. I waited 20minutes and then tried to initiate the call myself, and no one answered. When I questioned this and asked for a refund, they blamed me and refused a refund. Useless. I'm sure they will answer this review with a "sorry for your experience" generic response, but that doesn't return my wasted money
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Air Doctor
Dear Bill,
Thank you for your message. We’re sorry this experience felt frustrating, we understand how disappointing it is when an appointment doesn’t go as planned.
After reviewing the call logs, our records show that you did attempt to join the consultation at the scheduled time of the appointment, but a permissions issue prevented the connection. The doctor did join on time and remained available during the appointment window, however the call was only successfully connected from your end again after the session had ended.
Ultimately, since the doctor was present and the consultation was made available as scheduled, the refund request could not be approved under our policy. We know this isn’t the outcome you were hoping for, and we appreciate you taking the time to share your experience.
Team Air Doctor
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.