"I had a deeply disappointing experience with Affinity Health. Despite making timely payments for April and May, they improperly allocated my funds to previous months, leaving me without coverage. The... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her... Se mere
Virksomheden har svaret
The Affinity Health team was so helpful and efficient in getting authorisations for casualty and emergency visits. I have three boys, two sporty ones so we've had many injuries in a few months but the... Se mere
Virksomheden har svaret
Good day, I've been with Affinity health for a year now. I couldn't have asked for a better insurance. Today I've been assisted by Gabriel Mtinkulu and what a joy to be assisted by him. His knowledge... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Affinity Health, we are committed to providing affordable health insurance solutions tailored to meet the diverse needs of all South Africans. Our extensive range of medical insurance plans ensures that you and your family receive the medical cover you need without compromising on quality or affordability.
Kontaktoplysninger
1 Dingler Street, 1501, Rynfield, Sydafrika
- +27 861 11 00 33
- info@affinityhealth.co.za
- affinityhealth.co.za
4,4
Fremragende
75 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My questions was answered in the best…
My questions was answered in the best ways possible in order for me to understand and have a peace of mind. Leigh-Anne Andrew's did a great job and I feel she has a great customer service thank you so much dear God bless you take care
25. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good day Sue,
Leigh-Anne has proven that she always strives to go out of her way when assisting all our members.
Being in such a high paced department, she definitely knows how to maintain her cool with providing the best level of service.
We are glad that you have been assisted so efficiently.
Thanking you,
Affinity Health Management Team
friendly, efficient and professional
Leigh-Anne Andrews Assisted me today. Very friendly, efficient and professional. It's always a pleasure to communicate with Affinity health staff. Very good service.
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good morning Corinne,
Leigh-Anne will be delighted to read your positive feedback regarding the service she was able to provide you with.
Our teams always take pride in the service they provide our valued members with and are sure to leave a lasting impression when doing so.
We value your feedback.
Kind regards,
Affinity Health Management Team
Besvarelse fra Affinity Health
Good morning Cynthia,
Thank you for taking the time to rate the service based on your recent interaction with us.
We truly appreciate your time and effort.
Kind regards,
Affinity Health Management Team
Leigh-Ann Andrews assisted me today to…
Leigh-Ann Andrews assisted me today to get a GP Authorisation, she made the process quick and easy.
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good afternoon Elhorette.
Leigh-Anne will be just as delighted as we are to reach your compliment.
Our teams always make sure to give 100% in everything they do for our valued members.
We appreciate you immensely and hope you feel better soon!
Kind regards,
Affinity Health Management Team
Agian Leigh-Ann Andrews with absolute…
Agian Leigh-Ann Andrews with absolute great assistance...5 stars all the way... thank you...you GOD sent...
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good afternoon Eddie,
Thank you for taking the time to acknowledge the service provided to you by Leigh-Anne.
Our teams always ensure that our members are treated with the best level of care and prompt service.
Your review is truly appreciated.
Kind regards,
Affinity Health Management Team.
The affinity health agents that have…
The affinity health agents that have been assisting have been swift, they know all the information I need and how I can improve my experience with Affinity. Keep doing more of the same.
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Dear Wongaletu
We’re thrilled to hear that our Affinity Health agents have been able to assist you quickly and provide all the information you need to improve your experience with us.
We truly appreciate your feedback and will continue striving to deliver the best service possible. Thanks again for your support!
Best regards
Affinity Health Management Team
Besvarelse fra Affinity Health
Good Day Alfonzo
Thank you so much for the 5-star review! We're so glad to hear that you found our service helpful and understanding.
We’re always here if you need any further assistance!
Best regards
Affinity Health Management Team
"I'm extremely grateful for Leigh
"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her kindness, empathy, and dedication are truly inspiring. Thanks to her, I'm not only feeling hopeful again but also decided to stay with Affinity. I'm so thankful for her help and would highly recommend her to anyone in need. May God bless her heart and continue to guide her in her work.
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Dear Kate
Thank you so much for your beautiful message and 5-star review! We're truly touched by your kind words about Leigh-Ann Andrews. Her dedication, compassion, and commitment to helping others reflect the values we strive for at Affinity.
We're so glad she was able to support you through such an important decision and that her efforts made a meaningful difference.
Warm regards
Affinity Health Management Team
Besvarelse fra Affinity Health
Good Day Kamo
Thank you so much for the 5-star review! We're so glad to hear that Mandisa was able to help you, we'll be sure to pass on your thanks.
We're always here if you need anything else!
Kind regards
Affinity Health Management Team
Mandisa was very helpful
Mandisa was very helpful. Thank you so much my sister. Please continue to be as helpful as you are and kind to other clients as well. Believe me with that attitude you are goung far. Thumbs up!
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good day Kgaugelo,
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Mandisa was able to assist you so well. Your appreciation means a great deal, and we will be sure to pass your message along to her.
We are proud to have team members like Mandisa who go the extra mile for our clients. Your encouragement is truly valued!
Kind Regards,
The Affinity Health Team
Besvarelse fra Affinity Health
Good day Mbalienhle,
Thank you for your feedback!
We’re so pleased to hear that Leigh-Anne Andrews was helpful during your interaction. Your appreciation will be shared with her, it’s always wonderful to know when our team is making a positive impact.
Kind Regards,
The Affinity Health Team
Great customer service received via the…
Great customer service received via the WhatsApp chat. I was helped by Leigh-Ann Andrew's who was quick to respond and helpful with submitting a claim as well as explaining how the app works. Very patient and efficient. Thanks.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good day Asma,
Thank you for your kind words and positive feedback!
We’re delighted to hear that Leigh-Ann Andrews provided you with such efficient and patient service via our WhatsApp chat. It’s great to know she was able to assist with your claim and help you navigate the app with ease. Your appreciation means a lot and will certainly be shared with her!
Kind Regards,
The Affinity Health Team
What a wonder service..
What a wonder service... I wanted to change my debit order but Leigh Ann Andrews made me understand perfectly if I was going to change the debit order earlier well done 👍 excellent service 💯
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good day Shireen,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Leigh-Ann Andrews provided you with excellent service and helped clarify your debit order query. It’s always our goal to ensure our members feel informed and supported, and we’re so pleased she could assist you effectively.
Your kind words will certainly be shared with her!
Kind Regards,
The Affinity Health Team
Wonderful service received from Dani
Wonderful service received from Dani. She was so helpful and have all the information required.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Good day Zaza,
Thank you so much for your kind words!
We’re delighted to hear that you received wonderful service from Dani. We’re proud to have her on our team, and your feedback will certainly be shared with her. It’s always great to know that our efforts are making a difference.
Kind Regards,
The Affinity Health Team
Just an amazing experience
Just an amazing experience, one of the top medical insurances (and I have been on about 4 medical aids before). The service we received via the phone to the prompt response and action that they took to get my baby to the hospitals casualty department, was simply amazing. Wish I could remember the agent and nurses name we spoke to because they truly are a gift to their profession!
18. marts 2025
Uopfordret anmeldelse
Besvarelse fra Affinity Health
Dear Zante,
Thank you for your wonderful feedback! We’re truly grateful that you took the time to share your experience with Affinity Health. It is heartwarming to know that our team was able to assist you promptly and provide the care your baby needed.
We’ll be sure to pass your kind words along to our team – they are indeed dedicated to making a difference! If you ever recall the agents or nurses’ names, we’d love to recognise them for their excellent service.
Wishing you and your little one good health always!
Best regards,
The Affinity Health Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.