aerialandsatelliteexpress.co.uk Anmeldelser 

1.351
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Thank you to the team for getting someone out within 24 hours to sort out our botched Starlink installation, but mostly thank you to Chris for coming over so promptly, being honest and quoting a very... Se mere

Bedømt til 5 ud af 5 stjerner

The company was able to deal with our problem that day and did exactly what they said they would do. The man who came out exuded competence, and dealt with the issue quickly and professionally.

Bedømt til 5 ud af 5 stjerner

Chris was excellent - highly recommend him to all. He was knowledgeable, practical, and worked out the best way to solve the installation instantly. Job done most efficiently, and even with the o... Se mere

Bedømt til 5 ud af 5 stjerner

We had Carlos looking into why our televisions were pixelating so much suddenly. He did a thorough job checking the tvs, in the loft and the aerial on the roof. He installed a new aerial, checked ever... Se mere

Virksomhedsoplysninger

  1. Satellitkommunikationsservice
  2. også i
  3. Installation af sikkerhedssystemer
  4. Kloakmester
  5. Låsesmed
  6. Telekommunikationsingeniør

Skrevet af virksomheden

Aerial & Satellite Express directly employ highly skilled Aerial & Satellite repairs services installers who are local to you. Because they are local, they are on hand to provide a broad range of digital television services usually within hours of your telephone call, and more importantly, have in-depth knowledge of your area and signals being received for services such as Freeview, Freesat, Sky or a range of satellite systems. WHY USE Aerial & Satellite Express ? > All Aerial & Satellite Express Installers Have Years of Experience > Local Installers, With Indepth Knowledge of Your Area > Full Public Liability Insurances & Our Aims > Quality Materials & Tools To Ensure The BEST Installation > Price Match – We Will Match Any Quote On A Like For Like Basis* > SAMEDAY SERVICE – Usually Within Hours Of You Initial Contact!!


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(1.351)

67 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

The engineer John was very polite and…

The engineer John was very polite and explained how the box works very clearly,everything installed with minimal mess

5. september 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

Prompt Service.

I contacted Aerial&Satellite express to get my tv wall mounted, and within 4 hours it was up on the wall.
The engineer was kind enough to tune the tv in for me.
I have no problems recommending them.

2. september 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Sir,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

Excellent and speedy service

Excellent and speedy service - called in morning and engineer onsite just after lunch. Problem diagnosed quickly and resolved within half an hour. Engineer re tuned system and ensured all working before leaving.
Cost (somewhat on the high side!) was agreed before repair progressed.
Overall impressive service.

27. august 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Sir,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

Friendly and professional engineer

Friendly and professional engineer. Very tidy worker. Excellent job from start to finish. Would recommend.

28. august 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Sir,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

New aerial

I called Home Services and told them that I needed a new aerial as I no longer wanted to continue with Sky. I was told that they would call me in the morning. They called and were at my house by 10.30 a.m. Colin was polite and informative and gave me options in a way that was easy to understand. On giving him the go ahead, he carried out the installation in a professional manner. There was some debris from drilling the wall but he cleaned everything up. All in all a very good service and I would happily recommend him to others.

29. august 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Sir/Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

Quick service

Sent an online request in the morning, received a response by phone a short time later and the aerial was fitted in the afternoon restoring my service to what it should have been. The engineer was well presented, friendly and knowledgeable.
Carried out the installation in jig time left no mess when he left.
Easily and without hesitation a five star rating!

26. august 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Sir,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

Phoned in the morning and someone came…

Phoned in the morning and someone came out the same day. Very pleased with the service, and glad to have the new aerial fitted and the television now working upstairs.

21. august 2024
Uopfordret anmeldelse
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

First class

First of all get the negative out of the way 😉 - I thought I was dealing with a local company, it was a local telephone dialling code, and I prefer to give business out locally. I realise now that this was not the case.
That said the service received was excellent, both from the office side of things and the engineer himself.
They promised a free site survey with no obligation.
My elderly mother in law, housebound and very ill, could not work her Sky TV and we just needed a straightforward TV aerial so she could get all the terrestrial channels and make life simpler for her.
Brett, the engineer, phoned me several times to update me on his arrival time and duly arrived as promised. He was friendly, efficient and professional and respectful and considerate to my ma-in-law.
Brett checked the existing aerial, which was fine and merely needed a booster, and a new PSU in the house as old one not working. £110 all in.
I have no hesitation in recommending Brett and the company. Very happy and my ma-in-law can use her telly with just one remote so she's happy too!

22. august 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Sir/Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 5 ud af 5 stjerner

Amazing called as promised

Amazing called as promised
Fitted the ariel no mess no fuss
Would recommend this company. The engerneer was polite and thoughtful and mindful of my elderly mothers age and concerns Well done.

23. august 2024
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aerialandsatelliteexpress.co.uk-logo

Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Madam,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Warm regards,
Aerial Express

Bedømt til 1 ud af 5 stjerner

Absolutely rubbish

Absolutely rubbish. I phoned and booked a week prior to my appointment. Was told I'd be visited between 14.00 and 17.00 and the engineer would contact me 30 minutes prior to the visit. I get a phone call at 16.55 stating the engineer was delayed at the previous appointment, "but we will get an engineer to you tomorrow, guaranteed."
I call at 14.45 today to be told "someone tried to call you this morning." I had no missed calls from this company so I know that's not true.
"Our engineer called in sick this morning. We can get an engineer to you on monday." I'd booked it for the Friday as I work 9-6 most days and deliberately took the Friday afternoon off for this, and then had to reschedule everything for the Saturday! I told them it was poor service and I won't be rebooking. Don't bother with them!!

16. august 2024
Uopfordret anmeldelse
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Mr Cloke,

We sincerely apologize for the inconvenience and frustration you experienced with our service. We understand how important your time is, and we are genuinely sorry for the missed appointment.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
The Aerial Express

Bedømt til 5 ud af 5 stjerner

Brilliant job

Absolutely brilliant service today. Paul did an amazing job , TV on wall, not a wire in sight , neat cable cover to socket. Clean tidy worker.
Thought the quote was a bit more expensive than I seen elsewhere at first and paid before , but you get what you pay for, I had cheaper one before plastic visible etc. perfect smooth finish , worth the bit extra for the standard of work.

10. august 2024
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Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Engineer (Jay) attended within 24hrs. Looked at the job, quoted a reasonable price and offered to fit while he was here. Polite and professional throughout. Recommended.

6. august 2024
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Bedømt til 5 ud af 5 stjerner

I found these to be very professional…

I found these to be very professional and courteous.The engineer just made the time promised but he office phoned me 10mins prior to check if he had arrived who assured me he was coming and wouldn't be much longer which he wasn't, good customer care.The engineer explained and backed up his diagnoses so when the remedial works was suggested i felt it was warranted and justified. Thanks

30. juli 2024
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Bedømt til 5 ud af 5 stjerner

Excellent service.

Thought the job was a bit pricey but I don't know costs for new replacement parts and labour charges. Overall job completed very quickly by polite and competent gentleman. Would definitely recommend and use again.

30. juli 2024
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Bedømt til 5 ud af 5 stjerner

Steve arrived within 24 hrs of the…

Steve arrived within 24 hrs of the initial enquiry, presented my options of aerial or sat dish with prices and carried out installation of my dish there and then. The dish was neatly installed and Steve checked the signal was optimum.

25. juli 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Mr Grieve,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Satellite Express

Bedømt til 5 ud af 5 stjerner

Amazing friendly and helpful…

Amazing friendly and helpful engineer... very reasonable prices and prompt service from start to finish.
Couldn't have asked for anymore...

25. juli 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Mr Dutt,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Satellite Express

Bedømt til 5 ud af 5 stjerner

Second time ive used this company

Second time ive used this company, was given a time for repair, was contacted by the engineer and he turned up when promised. Spoke through the options and costs and carried out the agreed works in a professional manner. Engineer provided a receipt before leaving, job well done.

25. juli 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Mr Ross,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Satellite Express

Bedømt til 1 ud af 5 stjerner

Over priced rip off

I was not at home when the man called to see to our problem, we were not receiving terrestial tv channels. He went onto the garage roof to see that the receiver was corroded, replaced it, tuned the tv in, was here all of 24 minutes and ripped us off to the tune of £185, didn't mention that VAT was on top which totalled £198. No receipt was given, I was told one would be sent in the post. We later discovered the receiver can be bought for £20-£30, but neither of us, in our 70's are able to do the job ourselves. My wife phoned to discuss with customer services manager on two occasions and was told that person only worked Saturdays, I am still waiting for a call back 2 months later. Their ad is misleading in that it implies the engineer is local to each area covered, head office is in Glasgow, we are in Folkestone, the engineer came from Dartford.

10. juni 2024
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Besvarelse fra aerialandsatelliteexpress.co.uk

Dear Mr Stanley Barnett,

We sincerely apologize for the inconvenience and frustration you experienced with our service.

Please contact our customer service team at your earliest convenience so we can make this right. We value your feedback and are committed to improving our service.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Aerial Express

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