aerialandsatelliteexpress.co.uk Anmeldelser 

1.351
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Thank you to the team for getting someone out within 24 hours to sort out our botched Starlink installation, but mostly thank you to Chris for coming over so promptly, being honest and quoting a very... Se mere

Bedømt til 5 ud af 5 stjerner

The company was able to deal with our problem that day and did exactly what they said they would do. The man who came out exuded competence, and dealt with the issue quickly and professionally.

Bedømt til 5 ud af 5 stjerner

Chris was excellent - highly recommend him to all. He was knowledgeable, practical, and worked out the best way to solve the installation instantly. Job done most efficiently, and even with the o... Se mere

Bedømt til 5 ud af 5 stjerner

We had Carlos looking into why our televisions were pixelating so much suddenly. He did a thorough job checking the tvs, in the loft and the aerial on the roof. He installed a new aerial, checked ever... Se mere

Virksomhedsoplysninger

  1. Satellitkommunikationsservice
  2. også i
  3. Installation af sikkerhedssystemer
  4. Kloakmester
  5. Låsesmed
  6. Telekommunikationsingeniør

Skrevet af virksomheden

Aerial & Satellite Express directly employ highly skilled Aerial & Satellite repairs services installers who are local to you. Because they are local, they are on hand to provide a broad range of digital television services usually within hours of your telephone call, and more importantly, have in-depth knowledge of your area and signals being received for services such as Freeview, Freesat, Sky or a range of satellite systems. WHY USE Aerial & Satellite Express ? > All Aerial & Satellite Express Installers Have Years of Experience > Local Installers, With Indepth Knowledge of Your Area > Full Public Liability Insurances & Our Aims > Quality Materials & Tools To Ensure The BEST Installation > Price Match – We Will Match Any Quote On A Like For Like Basis* > SAMEDAY SERVICE – Usually Within Hours Of You Initial Contact!!


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 20 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.351)

66 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Poor service from contractor

I'm afraid it's not a company I can recommend. These people are basically middlemen based in Scotland. Contacting head office and getting booked in is the easy part. However the quality of service from the contractors they use varies.

I phoned up Friday morning and was promised somebody would be there same day. Several hours went by and I had to call them to see if anyone was turning up.

Someone eventually came out and just said we needed a new aerial quoting £220+VAT. He didn't even look at the wiring inside.

We fixed the problem ourselves (so much for needing a new aerial) but still wanted someone to check the cabling if there were any faults, so rang another company (Paul Davies). Lo and behold on Monday morning the same bloke trying to rip us off from before showed up.

You're better off using engineers who actually own their business and more inclined to keep their customers.

23. juni 2025
Uopfordret anmeldelse
aerialandsatelliteexpress.co.uk-logo

Besvarelse fra aerialandsatelliteexpress.co.uk

Dear,

We sincerely apologize for the inconvenience and frustration you experienced with our service.

Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Aerial & Satellite express

Bedømt til 5 ud af 5 stjerner

Good Installation company.

Despite a problem with engineers off sick and on holiday, the installation company pulled the stops out and diverted an engineer from another location to complete the job, he arrived on time, very thorough and finished the job in no time at all, I'm very happy with the end result👍

Despite a short delay, this company completed the job in less time than local installers could do, I have no hesitation in recommending A&S Express

15. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

I was very pleased with the service I was given. The engineer immediately knew what the problem was and gave excellent advice as to what needed to be done. He completed the job thoroughly and quickly - informing me at each stage what was happening. The engineer also gave us further information on how to further enhance our television signal. I would thoroughly recommend this company.

14. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The engineer was a nice chap when he…

The engineer was a nice chap when he came to price up.
But being lied to as when he would be scheduled to turn up was a big no no.
Two days in a row no show - you get told around 4pm they cannot make it on the day promised.
So I gave them a second chance but they did not respond to my email request. I shopped around and got a quote half the price.
So I do not recommend at all.

24. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent.

Excellent - nothing more I can say really, he was friendly and got on with the job - many thanks

29. april 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Poor charging structure

Cannot fault response even though engineer was late by over an hr without a courtesy call to say he was running late. Here 7mins and charged £114! I was accused of tampering with the lead from wall socket to TV. I pointed out that the last person to fiddle with it was him when he fitted the satellie dish in December as he couldnt get a picture. I was given a metre of cable which took 2 mins. The rest of time was issuing a payment via 2 phones! I do think the high charge was ridiculous for a metre of cable. I did email to complain but never received a reply. I would not use nor recommend this company. .....

Had answer to my email by phone. Agreed I was over charged and would reimburse me within 7/10 days but it never came. They emailed me to offer me a "good will gesture" to take down my review!!!!!

22. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A very professional service

The engineer turned up on time and kept me fully informed of what he was doing. Unfortunately the problem recurred a couple of weeks later but once again I received a prompt response and all was sorted under the guarantee. Very good service!

8. maj 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great service

Great service from initial phone call to work carried out.
Engineer very helpful and experienced.
Explained everything along the way so as to ensure we understood .
He arrived on time was very respectful of our property and very polite and friendly.
Would have given 5 stars but personally we found them very expensive.

25. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

TV Reception Services

I found that the engineer was knowledgeable and easy to engage with. His services focused on TV reception which included having to replace masthead etc. Job was very well executed.

29. april 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Extremely expensive

Charged £90 for 5 minutes work
Supplied nothing except knowledge
Engineer was a nice guy and knew what he was doing
I reckon the job was worth £50 maximum
I would never use the company again
Expensive mistake by me due to circumstances at the time

20. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

The engineer came out the same day and fixed the new aerial and made sure all channels were working. Spent a bit of time to be certain everything was working.
Friendly chap.
Would recommend

8. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

Ryan was friendly,efficient and quoted a very reasonable price. He explained what was needed and completed the job and once completed told me how to use. Extremely satisfied with his professionalism.

3. april 2025
Uopfordret anmeldelse

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