This company is a scam. Never received my order. Customer service just responds to my emails with an apology for delay but won't provide shipping details or a refund.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered black baggy jeans and they took a month to come in, when I got them they were like black polyester pants with none of the colouring that was promised on the website. Then I couldn’t find the p... Se mere
I ordered two pairs of jeans on February 16th 2026. It is now March 20th and I haven’t even received a tracking number or confirmation that the items were shipped. When I email they just keep apologiz... Se mere
This compamy call themselves ARDOLLA UK to make you think they are based in UK when in actual fact the product is sent from ASIA possibly China. I should have done more checking as i found the same J... Se mere
Clothing is very poor quality and the…
Clothing is very poor quality and the do not stand behind their return policies. Do not ever purchase anything from this company
This place is not legit do not order…
This place is not legit do not order from this place people have ordered stuff and never received their items. People have also cancelled and never received a refund. This is a complete scam.
Ordered a lego set family for mothers…
Ordered a lego set family for mothers day from the kids and it never arrived and the tracking just updates everyday to have it arrive the next day. Its been 2.5 months with guaranteed delivery by mothers day. The company stopped responding to emails. Do not purchase anything from here!
Never order from here
The dress i ordered for a wedding got delivered late and to the wrong address. I never ended up getting the dress and customer service will not reply to my many emails asking for a refund..
If I could give this a 0 star I would.
If I could give this a 0 star I would.
Ordered two dresses from TikTok, purchased April 27th, paid priority process, arrived May 19th.
HORRIBLE support, bouncing emails, repeating the same response in the emails.
The sizing was way off and immediately emailed, after reading the return policy to be offered 15%, then 20%, then 25% refund. Along with these offers long emails saying how it's going to cost me so much in returning them, tariff impact, shipping so far etc... AND every time me requesting the return shipping address and NEVER being given it. Then being told if the package is even opened, no refund.
This company is a SCAM and should be blocked from operating.
SCAM!
The item I got does not look like the item in the picture! Very bad quality! The Adorella website makes you believe that the items are shipped from the UK, but they are shipped directly from China. The parcel took 4 weeks to arrive. The refund policy is ridiculous and customer service basically non existent. DON'T BUY FROM Adorella.co. !!!
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE! I PAID £56 FOR TWO ITEMS FOR MY DAUGHTER
THE QUALITY OF THE ITEMS ARE ABSOLUTLEY SHOCKING YOU GET BETTER QUALITY FROM SHEIN
NO UPDATES OR CONFIRMATION AND THEY DO NOT REPLY WHEN YOU TRY TO CONTACTTHIS WEBSITE NEEDS TO STOP TRADING!
DO NOT BUY!
DO NOT BUY!! I purchased the famous “born to die” shorts and top usually advertised on tiktok, after purchasing it was given no updates on the wear abouts of my parcel to the point where i thought it wouldn’t even arrive it took 2 weeks to arrive and when it did i was met with extremely poor quality, awkward sizing and the clothes are extremely over priced for the poor quality. I have had the items for a day now and the white lace from the shorts have already ripped off when i haven’t even left the house in them.. absolute scam paying £30 for clothing that rips within wearing them once. If you admire the clothing this store has please try find it elsewhere like shein, whos quality, prices and communication is much better.
It’s an absolute scam!!
It’s an absolute scam!!! I ordered 3 milkmaid dresses. They look absolutely nothing like the picture, no back corset or anything. I have emailed them 3 times and no response. What an absolute joke
I should have known advertising on…
I should have known advertising on tiktok was a red flag, I ordered 2 milkmaid dresses and one is see through and has stitching out of it and the other one the zipper broke when doing it up. Such poor quality, do not waste your money!
Worst clothing brand EVVEEERRR
Worst clothing brand EVVEEERRR! I bought some cute looking clothes on there and thought it was safe. NO. I got no confirmation of my order, no updates or anything. This is when I got suspicious.... a week after the delivery date, I still hadn't got any message or communication. So, I applied to the bank for scam fraud, I thought I was getting scammed! A few days later, I finally got them (surprisingly). Terrible quality and never worth that money. So my bank card is now unusable and my clothes are shit. SAVE YOURSELF!
Literally the most awful company
Literally the most awful company!
Customer service is literally nonexistent, don’t reply to your emails so you have zero communication.
The quality of the clothes are just as shocking, my parcel arrived and it come from Ali express! If I wanted a £10 dress from Ali express I would have ordered it from there.
If I could give 0 stars I would. Save your money and time!
Also, to top it off when you look them up on HMRC they are no where to be seen so I don’t actually think they are even a real company!
Cancelled order with no refund!!!
Adorella cancelled my order with no refund or explanation.
Contacted multiple times and had was ignored. DO NOT ORDER FROM THIS WEBSITE!
Has been over a month since I ordered my item, checked the delivery and it was cancelled.
Not from UK
This compamy call themselves ARDOLLA UK to make you think they are based in UK when in actual fact the product is sent from ASIA possibly China. I should have done more checking as i found the same Jewellry on Amazon and £10.00 cheaper and i would have had delivered for Xmas and not still be waiting as i am now.
awful customer service and clothing
shit clothing tbh. ordered the born to die vest looks like it was printed on so cheap and the material is awful and the sellers don’t respond or let you return stuff. don’t bother wasting ur money on this cheap website
The item I received is terrible
The item I received is terrible. The quality of the product is terrible. Definitely not worth the money. The vest top and shorts look like they from the pound shop. I will never buy from them again. No refunds only exchanges. Disgusting!!!
Scam
Never recieved my necklace ordered on the 28th November scam!!
Disgraceful Service
Disgraceful Service. I order couple of things more than a month ago and I still have not received anything. I have queried it with the customer services team and no one responds. Avoid at all cost
I never received my package!
I never received my package!! They’re so quick to respond to the email saying they sent it but when I explained I never got it they just don’t respond?????
i have brought from here iteam didn’t…
i have brought from here item didn’t fit they explained i could have a credit, no cash refunds which was ok but wouldn’t provide me with information to send the dress back
reached out for over a month.
have now contacted the credit card company to get it sorted.
wouldn’t buy from them again
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








