We have been using JOI for over 6 years and we love it. Our customers always compliment our almond milk and we feel good serving such a healthy option. Plus, customer service is very personalized and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They have been very communicative and helpful every time I’ve ordered, and I have enjoyed getting to know their whole product line. I love how true they are to organics and health and the transparency... Se mere
Purchased 2 jars of the Concentrate & they sent me the wrong product. Contacted them & sent photos but they've completely ghosted me. While I love the product, their horrible customer service has tu... Se mere
Joi is great. Not only am i able to go through gallons of milk without throwing away one container but the milk i make is truly superior. I make vegan espresso drinks in a building with 2 vegan res... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
JOI was born from the shared goal of creating high-quality, delicious and sustainable plant milk. Yep, plant milk that’s superior to the stuff you’re used to finding at the local supermarket. Homemade quality without the time, waste and energy of traditional homemade.
Kontaktoplysninger
7510 SW 57th Ct, 33143, South Miami, USA
- (754) 200-3328
- hello@addjoi.com
- addjoi.com
4,1
God
23 anmeldelser
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JOI HAS POOR BUSINESS PRACTICES
JOI refused to remove two of my credit cards that are stored on their database for their own convenience. I wrote to customer service to tell them to remove them, but after 2 days of waiting, the cards are still there. I updated my payment methods via SHOP with another card. The link they sent me to update the cards took me to the SHOP app. The customer service agent neglected my emails. If their website is ever breached, JOI’s customers will possibly pay the price. Customers should have the right to remove/delete their own forms of payment. I canceled my subscription, but my credit cards are still stored in their database. Too bad. They have a good product, but lousy and archaic (greed?) business practices.
27. juni 2023
Uopfordret anmeldelse
Besvarelse fra JOI
Hi. Thanks for your feedback. We understand your concern. However, we have no control over this data. Our business operates on the Shopify platform which is highly robust and secure platform. We can however, submit a request to have your customer data deleted from our store. If that's something you'd like to do, you can submit a request to hello@addjoi.com and our team will process this for you.
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