From the beginning of the application process, our mortgage advisor, Sam, was very informative and answered all our questions. Thank you, Sam, for your help.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Se mere
Virksomheden har svaret
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Se mere
Virksomheden har svaret
Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Prioritetslånsmægler
- også i
- Boligforsikringsselskab
- Forsikringsmægler
- Livsforsikringsselskab
- Udlejerforsikringsselskab
- Økonomisk rådgiver
Skrevet af virksomheden
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Kontaktoplysninger
Acumen House, OL9 9XB, Greater Manchester, Storbritannien
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Gian is an excellent Mortgage Adviser
Gian is an excellent Mortgage Adviser. Nothing was ever too much trouble for him and his dedication and professionalism really shone through. I highly recommend Acumen’s services to anyone looking for a smooth and stress-free mortgage experience. Thank you again Gian for everything you did for me. I am now all moved in and am extremely happy.
26. juni 2025
Besvarelse fra Acumen Mortgages
Thank you so much for your excellent review!
Congratulations on your new home, we’re so pleased to hear you’re all settled in and happy!
We're absolutely delighted to hear that Gian provided such excellent support throughout your mortgage journey. His dedication and professionalism are a true asset to our team, and it’s wonderful to know he made the process smooth and stress free for you.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent service
Excellent service, great communication. Very clear and transparent throughout the process.
25. juni 2025
Besvarelse fra Acumen Mortgages
Thank you for your kind words!
We’re so pleased to hear you were happy with our service and communication. Being clear and transparent throughout the process is something we take great pride in, so it’s lovely to know it made a difference for you.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Absolutely incredible
Absolutely incredible shaun and his team an absolute credit to you all. You made our process of moving house pain free.
23. juni 2025
Besvarelse fra Acumen Mortgages
Thank you so much for your review! We're thrilled to hear that our team made your move a smooth experience and we’ll be sure to pass on your lovely feedback to everyone involved.
Wishing you all the best in your new home!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Organised service
It was a pleasant experience. Prompt and quick. Every detail explained well.
20. juni 2025
Besvarelse fra Acumen Mortgages
Thank you so much for your kind words! We’re really glad to hear that you had a pleasant experience and that everything was handled promptly and clearly. It’s always our goal to make the process as smooth and straightforward as possible, so your feedback means a lot to us.
If you ever need anything in the future, we’re always here to help.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Slow process and clunky systems
Kieran was very helpful but the wider team and mortgage offer progression was slow, I was asked for the same documents multiple times because the system they use (which is their updated system) is not fit for purpose
20. juni 2025
Besvarelse fra Acumen Mortgages
Thank you for your feedback. We're really pleased to hear that Kieran was helpful and provided you with good support, we’ll be sure to pass on your kind words to him.
However, we’re sorry to hear that your experience with the wider team and our system caused frustration. We completely understand how inconvenient it must have been to be asked for the same documents more than once.
Your comments are valuable to us and if there’s anything we can do to follow up or support you further, please don’t hesitate to get in touch.
The communication flow was wonderful…
The communication flow was wonderful from start to finish. All information were communicated early enough to enable you made decision.
5. juni 2025
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Extremely Happy Customer
I have used Acumen for the last 6 years with my mortgage and life insurance needs, Paul Hodgson has been my advisor and has continually gone above and beyond to find me the best deals every time, I cannot rate him highly enough, his clear uncomplicated advice eases my concerns and he always delivers.
10. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it and thank you for continuing to use Acumen over the last 6 years.
We are so pleased to hear how Paul always goes above and beyond and always finds you the best deals. It's a pleasure working with you and Paul is looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very helpful during our house buying…
Very helpful during our house buying process, with quick and prompt responses for any questions we had
6. juni 2025
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
Thank you for using Acumen and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Easy to contact
Easy to contact, Cameron was amazing with any concerns had at any point. Fast and reliable
23. maj 2025
Besvarelse fra Acumen Mortgages
Thank you for your review. We are so pleased to hear how Cameron supported you through the process.
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you so much for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great communication
Communication was great from start to finish. So helpful, enjoyed working with Richard very professional. Will recommend him and Acumen.
30. maj 2025
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Comprehensive and clear communication…
Comprehensive and clear communication from Sam McWilliams that made the process as first time buyers extremely smooth. Super helpful and invaluable advice - would highly recommend.
28. maj 2025
Besvarelse fra Acumen Mortgages
Congratulations on buying your first home!
We are so pleased to hear how Sam supported you through the process and and helped everything to run smoothly.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you so much for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
We look forward to the opportunity to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very professional and quick responsive,
27. maj 2025
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
Thank you for using Acumen and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Knowledgeable and clear
Set up a call really quickly and was really knowledgeable. Kept in contact throughout the process
16. maj 2025
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great service.
21. maj 2025
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for leaving a review, we appreciate your feedback!
We look forward to the opportunity to work with you again soon.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Exceptional Support and Compassionate Service
Working with Sam and Dawn at Acumen has been an absolute pleasure. From start to finish, they were not only incredibly helpful but also kind and compassionate throughout the entire mortgage process. Even when the process took significantly longer than expected, they went above and beyond to support me, always keeping me consistently updated and reassured.
Their dedication and professionalism turned what could have been a stressful experience into a positive one for me. I couldn’t have asked for better advisors and would wholeheartedly recommend them to anyone. My experience with Sam and Dawn has truly been outstanding, and on behalf of myself and my family, I am saying thank you.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
We are delighted to hear that your experience with Sam and Dawn was such a positive one and that they were able to reduce some of the stress for you.
On behalf of the whole team, thank you for using Acumen and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.