I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Se mere
Virksomheden har svaret
Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Se mere
Virksomheden har svaret
Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Prioritetslånsmægler
- også i
- Boligforsikringsselskab
- Forsikringsmægler
- Livsforsikringsselskab
- Udlejerforsikringsselskab
- Økonomisk rådgiver
Skrevet af virksomheden
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Kontaktoplysninger
Acumen House, OL9 9XB, Greater Manchester, Storbritannien
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really good service
Really good service, made the process super straight forward. Good meeting with Marcus and support from his team.
29. maj 2026
Besvarelse fra Acumen Mortgages
Thank you for your review. I'll be sure to pass on your feedback to Marcus and the rest of the team. We really appreciate you taking the time to share your experience and look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Our experience from start to finish was…
Our experience from start to finish was flawless considering we both had no experience of doing anything like this especially the technology side of things.
28. maj 2026
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate it.
We're pleased that we could make everything straightforward and stress free for you and we wish you all the very best for the future!
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
A few hiccups along the way many…
A few hiccups along the way many challenges had been sorted before I had to ask, dealt with swiftly when I did.
21. maj 2026
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave us a review.
Our team works hard to stay proactive and ensure everything progresses as smoothly as possible, so it's great to know this was reflected in your experience.
We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very good service
Very good service
Quick and professional
Sorted my fixed rate with same morgage
5 yr fixed
Thank you team
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you for your review. We're delighted to hear that you received a quick and professional service, if you need any support in the future, we're always here to help!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
This is the 5th time working with Paul…
This is the 5th time working with Paul Hodgson! Paul is absolutely fantastic, he makes the mortgage / remortgage process easy and absolutely no stress at all. Paul is always super responsive, knowledgeable and secured us a good rate. A huge thank you to Paul, we will
Definitely hope to work with you again.
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you so much for your review. It’s been an absolute pleasure helping you for the fifth time and we really appreciate your kind words about Paul.
We’re delighted to hear that he made the mortgage process smooth and stress free while securing a great rate for you. Paul takes great pride in providing a responsive and knowledgeable service so your feedback means a lot.
We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Keiran the mortgage advisor and Dawn…
Keiran the mortgage advisor and Dawn were absolute top class any problems they sorted it very very happy with there contribution 🍻
21. maj 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your lovely feedback!
We’re thrilled to hear that Kieran and Dawn provided excellent support throughout the process, we’ll be sure to pass on your kind words to them both. We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent company managing first time…
Excellent company managing first time buyer mortgage. Extremely efficient and pleasant to work with. Would definitely recommend.
21. maj 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience with us, it was a pleasure supporting you through the process.
Wishing you all the best in your new home and we look forward to working with you again in the future,.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I used Acumen for the second time…
I used Acumen for the second time recently and both times I dealt with Grace Cooke. I can’t recommend Grace enough, she is so professional and efficient as well as being a lovely person.
She always responded to any queries I had immediately, which is very rare these days.
Thank you Grace
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you so much for your lovely review and for choosing Acumen again. We’re delighted to hear that Grace provided such a professional and efficient service throughout your experience.
Grace always goes above and beyond for our customers, so your kind words will mean a great deal to her. We really appreciate you taking the time to share your feedback and look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I have used Acumen for many years and…
I have used Acumen for many years and they make the process so easy to navigate and communicate throughout. Martin and the team do an excellent job and I would highly recommend them.
8. maj 2026
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate your feedback and will be sure to pass your comments on to Martin.
We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent service
Very easy to deal with accumen, excellent communication and kept me up-to-date throughout and very responsive to queries
1. maj 2026
Besvarelse fra Acumen Mortgages
Thank you for your excellent review, we really appreciate it.
We’re delighted to hear that you found Acumen easy to deal with and that our communication kept you informed throughout the process. We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for your review. We’re so pleased to hear you received excellent service and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Lee Walsh as been very helpful and…
Lee Walsh as been very helpful and helpful explained everything to us
1. maj 2026
Besvarelse fra Acumen Mortgages
Thank you for your kind review. We’re delighted to hear that Lee was so helpful and took the time to explain everything clearly. We really appreciate your feedback and will be sure to pass your comments on to Lee.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for your great feedback. We’re so pleased to hear that you found the process stress free and that our communication and knowledge helped to make your experience a positive one.
We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Seamus from the Acumen was so nice and…
Seamus from the Acumen was so nice and willing to make us home-owner. I appreciate it for this passion.
23. april 2026
Besvarelse fra Acumen Mortgages
Thank you for your lovely feedback. We’re delighted to hear that Seamus made such a positive impression and was so supportive throughout your journey to becoming homeowners.
Congratulations on your new home and thank you for using Acumen. We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent
I recently used Acumen to arrange my mortgage and had a really positive experience from start to finish. Thank you to Nigel who was incredibly helpful, professional, and took the time to ensure I secured the best possible deal.
The whole process felt smooth and well-managed, and I always felt supported and informed along the way. I wouldn’t hesitate to recommend their services to anyone looking for mortgage advice.
20. april 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your review, we really appreciate it!
We’re delighted to hear that you had such a positive experience with us and that Nigel was able to support you throughout the mortgage process.
We understand how important it is to feel informed and confident when arranging a mortgage, so it’s great to know the process felt smooth and well managed from start to finish. I’ll be sure to pass your lovely feedback on to Nigel.
Thank you for using Acumen and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
We had a great experience working with…
We had a great experience working with Acumen as our mortgage broker. They were professional, responsive, and guided us clearly through every step of the process, making what can be a stressful experience feel much more manageable. We always felt well-informed and supported throughout. We are really happy with the service we received and would not hesitate to recommend them to others.
26. marts 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your kind words and for taking the time to share your experience.
It was a pleasure supporting you through your mortgage journey and we are delighted to hear that we were able to reduce some of the stress for you.
We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very helpful
Very helpful, Jake was excellent and accommodating us every step of the way. Steph was also very helpful throughout the whole process, they both made the process smooth and easy to manage.
17. april 2026
Besvarelse fra Acumen Mortgages
Thank you for your lovely feedback! We're so pleased to hear that Jake and Steph were able to support you every step of the way and make the process smooth and easy to manage.
Providing a stress free experience is what we strive for, so it’s great to know they delivered just that. We’ll be sure to pass on your kind words to them both!
We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I had a great experience working with…
I had a great experience working with Mick as my mortgage advisor. After speaking to four other advisors who all told me it wasn’t possible for me to get a mortgage right now and that I’d need to wait another year, Mick completely changed the situation.
He found me two mortgage options that none of the others even mentioned. That alone set him apart, but what I appreciated most was his honest and unbiased approach. He took the time to clearly explain both options and helped me choose the one that was genuinely best for my situation, without any pressure.
Mick was knowledgeable, proactive, and clearly went the extra mile to find solutions where others couldn’t. I’d highly recommend him to anyone looking for a mortgage advisor who actually explores all possibilities and puts your interests first.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you so much for sharing your experience, this is fantastic to hear! We’re especially pleased that Mick was able to step in, explore options others hadn’t identified and help turn things around for you.
Providing clear, honest guidance without pressure is exactly what we aim for, so it’s great to know Mick delivered that and supported you in choosing what worked best for your situation.
Wishing you all the best in your new home, and we’re always here if you need anything in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
The team are very helpful and always on…
The team are very helpful and always on hand to answer any questions or talk you through it of you don't understand
16. april 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your kind feedback!
We're really glad to hear that as making sure everything is clear and easy to understand is important to us, so it’s great to know that’s been your experience.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very happy with the service provided.
Very happy with the service provided.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate it and we hope to with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.