I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Se mere
Virksomheden har svaret
Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Se mere
Virksomheden har svaret
Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Prioritetslånsmægler
- også i
- Boligforsikringsselskab
- Forsikringsmægler
- Livsforsikringsselskab
- Udlejerforsikringsselskab
- Økonomisk rådgiver
Skrevet af virksomheden
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Kontaktoplysninger
Acumen House, OL9 9XB, Greater Manchester, Storbritannien
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing service by Acumen
Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options thoroughly. Amazing service as always xxx
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you so much for your review and for choosing Acumen not just once, but twice! We're delighted to hear you've had such a positive experience with us.
Mick will be delighted to know his support, clear communication, and commitment to keeping you informed made such a difference throughout the process.
We wish you all the very best, and we're always here if you need us in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Gerry Small - the best!
Gerry Small - Currently in my new beautiful home and couldn't be happier.
Gerry is THE most down to earth person, knows that he's doing, informative & helped us massively along the way to get a mortgage.
I don't often take the time to sit down and reviews, but for Gerry its a must. Felt looked after from the first phone call... So grateful for all the time and effort he went to get us sorted.
Thank you from the bottom of my heart!
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Congratulations on buying your new home!
Thank you for your review and your kind words, it was an absolute pleasure helping you secure your mortgage. We are so pleased to hear you're happy and that you felt supported throughout the process. Wishing you many years of happiness and wonderful memories in your new home!
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
The entire process was seamless
The entire process was seamless, from start to finish. Special thank you goes to Steve. His customer service skills are impeccable. Highly recommend.
23. juli 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your review. We're delighted to hear that the entire process was seamless from start to finish. Steve will be thrilled to receive your kind words, he takes great pride in providing exceptional customer service.
We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Nice team always ready to help and…
Nice team always ready to help and solve any problems.
Nice work keep it up guys.
17. juli 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with our team.
We look forward to helping you again whenever you need us!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Anyone who is applying for a mortgage…
Anyone who is applying for a mortgage needs to use Acumen absolutely fantastic service, from start to finish all staff was amazing 👏
9. juli 2026
Besvarelse fra Acumen Mortgages
Thank you for your great review!
We're delighted to hear that you had such a positive experience with our team from start to finish. Your kind words mean a great deal to us and we're thrilled that our service made your mortgage journey a smooth one.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great experience with this company.
Great experience with this company.
They are top of the tops.Thanks to Natalia that
made everything possible for me,She helped me with all the assistant that l needed.Excellent and Efficient.
30. april 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your review! We're delighted to hear that you had such a great experience with us. Providing excellent and efficient service is always our goal and we're so pleased we could help.
We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
We had a fantastic experience
We had a fantastic experience, we were being looked after by Paul Hodgson who was absolutely amazing and made us feel really at ease, couldn’t praise him enough.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate it.
Paul will be thrilled to know he made you feel so at ease and provided such exceptional service, we'll be sure to pass on your kind words to him. We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate it.
Wishing you all the best and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
The service was professional and prompt…
The service was professional and prompt through the whole process. I didn’t have to chase at any stage, in fact they prompted me to complete stages and kept the process on track from start to finish
25. juni 2026
Besvarelse fra Acumen Mortgages
Thank you for your fantastic review!
We're delighted to hear that you found our service professional and prompt throughout the entire process. Keeping everything on track and making the journey as smooth and stress free as possible is exactly what we strive for, so it's wonderful to know you felt well supported without ever having to chase us.
We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very easy to use
Very easy to use, quick mortgage decision. I was kept informed throughout the process.
I would definitely recommend.
26. juni 2026
Besvarelse fra Acumen Mortgages
Thank you for your lovely review! We're so pleased to hear that you found the process easy and straightforward and that you were kept informed every step of the way. It's great to know we could help you secure a quick mortgage decision.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Where do I start
Where do I start
Gerry small
Simply the best 👌
Amazing journey and your got us over the line with many complications
Never give up
Never lost patience
Totally amazing from day 1 to day 50
From the bottom of our hearts we couldn't of got there with out you.
Eternity greatful 🙏
Look no further for a mortgage application and brokers etc
These guys are top shelf
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Acumen Mortgages
Thank you so much for your lovely review! We're absolutely delighted to hear about your experience and your kind words mean the world to us.
Gerry will be thrilled to know how much his dedication, patience and determination were appreciated throughout your journey.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Legends the lot of them!!
Sam and the team were amazing. He was kind, always available and worked had to give us the best solution for our mortgage and life insurance. There were issues on the day of completion but the team were all over it and pushed to make sure the completion went through as smoothly as possible. Great team, will absolutely be using them again
19. juni 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your wonderful review!
We're delighted to hear that Sam and the team provided such great support throughout your mortgage and life insurance journey. It's especially rewarding to know that despite the challenges on the day of completion, the team were able to resolve everything and help ensure the process went as smoothly as possible.
Your kind words mean a great deal to us and we truly appreciate it. We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Overall pretty happy with the service.
Overall, pretty good. Had a few hiccups with the original application handler but that was resolved with Cameron stepping in.
26. juni 2026
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave us a review. We appreciate your honest feedback and are pleased to hear that overall you had a positive experience. We're sorry there were a few hiccups with the original application, but we're glad Cameron was able to step in and help get everything back on track.
Thank you for choosing us, and we wish you all the best for the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for your review, we really appreciate it.
Wishing you all the best and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Personalised service and very…
Personalised service and very supportive throughout the mortgage process, very happy with these thank you.
26. juni 2026
Besvarelse fra Acumen Mortgages
Thank you so much for your kind review. We're delighted to hear that you were happy with the personalised service and support you received throughout your mortgage journey. It was a pleasure working with you and we really appreciate you taking the time to share your experience.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Besvarelse fra Acumen Mortgages
Thank you for your review. Your feedback is greatly appreciated and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Gerry was extremely helpful throughout…
Gerry was extremely helpful throughout the process. Kept me updated at each step and thoroughly explained the process and options available to me.
18. juni 2026
Besvarelse fra Acumen Mortgages
Thank you for your kind review. We're delighted to hear that Gerry provided such helpful support throughout the process.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Staff were fantastic.
4. juni 2026
Besvarelse fra Acumen Mortgages
Thank you for your 5 star review, we really appreciate it and we look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Cameron at Acumen Mortgages was…
Cameron at Acumen Mortgages was absolutely fantastic every step of the way to help us secure our mortgage and additional insurances. Super transparent, clear and easy to talk to. Great asset to the company!
29. maj 2026
Besvarelse fra Acumen Mortgages
Thank you for taking the time to leave a review.
We're delighted to hear that Cameron provided fantastic support for you. Transparency, clear communication, and making the process as straightforward as possible are values we pride ourselves on, so it's great to know this was reflected in your experience. I'll be sure to pass your kind comments on to Cameron, who will be thrilled to hear them.
Thank you for choosing Acumen Mortgages and we wish you all the best for the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Communication was great with everyone I…
Communication was great with everyone I dealt with
Im not great with technology and that helped me with my computer issues etc
1. juni 2026
Besvarelse fra Acumen Mortgages
Thank you for your feedback. We're so pleased to hear that communication was great throughout your experience and that our team was able to help with any technology related issues along the way.
We wish you all the best moving forward and look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.