SCAMMERS - I ordered a jacket coming up to a year now- I never received it , their support email has only provided excuses to delay .. i asked for a refund - not been done or acknowledged and my last... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The worst consumer experience I’ve witnessed. Ordered 5 t-shirts in May 2025 and still not received them as of January 2026. I’ve emailed multiple times and “Lynn” keeps apologising stating they are w... Se mere
AVOID! Note the huge 45 day delivery timescale. They will take your money and you wont receive anything up to this time and not sure if it comes later. Had to get a refund through paypal as cancellati... Se mere
Virksomheden har svaret
Lynn, our customer service rep, was super fast in addressing all our concerns! The shirtss took a bit longer to arrive, but once we reached out, Ace quickly got things moving and made sure they were d... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Acewonders® is a dynamic and innovative urban fashion wear brand that offers a unique combination of quality, comfort, and class. Our mission is to provide our customers with clothing that not only looks great but feels great too. With an extensive range of clothes, we make sure that you will always have the right outfit for any occasion. Our clothing line includes both Men's and Women's wear, with a wide selection of Tops and Bottoms. From trendy t-shirts and hoodies to stylish pants and shorts, we offer a diverse range of options to cater to every style and preference.
Kontaktoplysninger
Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, 999077, Hong Kong, Hong Kong
- support@acewonders.com
- acewonders.com
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
Great product even better customer service
The customer service was phenomenal from start to finish, Lynn was super helpful throughout the whole process with questions etc. the product is a great value for the cost and looks great too!
The shirts I have received look great…
The shirts I have received look great and made with quality materials. Unfortunately the size of the shirts was quite small.When I approached them about it I got a quick and satisfying result from Lynn who was great.
Exchange for incorrect size against policy
Issue #1: I ordered three shirts in my size (large). When I ordered the three shirts, a fourth shirt was inadvertently added. I could not remove the shirt from my cart. I immediately emailed my concern. The company answered with, "We will refund you for the inadvertent added shirt". Six weeks later I still have not received a refund.
Issue #2: I received my shirts; however, sizing is not consistent with traditional shirt sizes. So, the shirts were too small. I emailed asking to exchange the three shirt. I was quickly emailed back and was told, "No exchanges permitted per policy". They did tell me that they would give me 1 shirt in my size as a result of this issue.
This company should permit shirt exchanges. I will not purchase clothing from this company again. In addition, I will warn everyone I talk with about this company's unprofessional clothing change policy.
Lynn is working to help rectify; however, she is limited in what she can do as a result of the company policy.

Besvarelse fra Acewonders
AW518756 I haven't received my shirts…
AW518756 I haven't received my shirts either. Beware

Besvarelse fra Acewonders
Buyer beware
On 3 different occasions I have tried to purchase the elastic white shirt from this company not receiving any of my shirts
AW514242 11/8/23
AW516421 1/29/24
AW518173 4/15/24
I wanted to be fair however I see that is useless. BUY AT YOUR OWN RISK

Besvarelse fra Acewonders
Acewonders is a SCAM!
Company does not sell what they advertise. Shirts don't have any stretch and are very uncomfortable. Product comes from China. Save your money and don't fall for this scam of a company!!!

Besvarelse fra Acewonders
I love Ace wonders because they have…
I love Ace wonders because they have quality clothing And I appreciate their customer service. I had a small problem with a shirt and their policy is no return. But their agents and staff made things right and I appreciate that.
Nice product
Nice product! They do run small so make sure you check the size chart. Great customer service. Lynn was very helpful. Communicated great and was there for any questions.
Pay attention to the size chart. No refunds
The shirts are very nice. The shipping time was longer than preferred. However, the customer service is great. I ordered 7 shirts and they were all too small. They don't take returns but offered to send me 2 shirts for my inconvenience.

Besvarelse fra Acewonders
OUTSTANDING Service!
I can't express enough how impressed I am with Lynn's handling of my exchange request. In my entire adult life spent in the customer service arena, I can tell her level of care stands out. It's rare to find such dedication and Lynn proves that there are still people out there who genuinely care. Thanks a lot, Lynn!
I recently purchased a product and…
I recently purchased a product and found it to be of high quality,, although there was a discrepancy with the sizes. However, thanks to Lynn's helpful assistance, the issue was promptly resolved.. I'm grateful for her support and will definitely be making another purchase in the future.
There was a size issue but they are so…
There was a size issue but they are so helpful and got back to me so fast.
Impressive Shirts, Great Feddback!
Just got my hands on these shirts and I must say, they're impressive! The fit is spot on and the quality is top notch. And to top it off, my friends and family keep giving me compliments whenever I wear them. I'm happy!
Exceptional Customer Service saves the day.
I recently ordered some items online, but unfortunately, the sizes I purchased were too small. Despite not being able to return them, I reached out to customer service for help.. To my surprise, they were incredibly helpful and arranged to send me the correct size free of charge, The assistance was quick, efficient, and greatly appreciated. Just received the replacements... a huge thank you to the customer service team for their outstanding support!
Great shirt!
Absolutely loving the feel and fit of these shirts! They're a hit with my boyfriend, and that's saying something.
Perfect fit. Thanks to Acewonders!
I recently ordered some shirts onlinr and had some concerns about sizing since acewonders follows different standards. However, I took a chance and I'm thrilled with the outcome! Not only did they quickly deliver my order but they also provided helpful advice on choosing the right size. These shirts are amazing!! they fit like a dream, the quality is exceptional, and the feel incredibly comfortable.
Acewonders are fantastic and are great…
Acewonders are fantastic and are great at follow on emails, for example shirts did fit so they responded quickly and are sending shirts that fit. Usually this is drawn out, however Acewonders were quick to remedy the situation. Great Business attitude!
Acewonders offer great products
Acewonders offer great products, great design and high quality!
I strongly recommend Acewonders wear.
The customer service is outstanding, I had a situation with my order and they quickly responded and diligently solved everything, to ensure I receive my order as expected! Lynn from the customer service department made an awesome job.
I will continue buying Acewonders!!!
Excellent Support, great Shirts!
Understand where your product comes from and you can write a true honest review. These ship from overseas and so they take a while to get here but they are good shirts! The material is awesome, they do run small and due to logistics they cannot take returns but their customer support is great! They helped me out and arranged new shirt sizes for me. Customer support is gold with a company like this. Will definitely buy again. Just order ahead of time to make sure shipping is accounted for.
I recently placed an order for 5 shirts…
I recently placed an order for 5 shirts from this company and was pleased that they arrived on time... while the quality of the shirts is good, I did find that they run smaller than I expected, especially since I ordered 2XL. But the customer service has been incredibly helpful in addressing this issue and arranging a recorder with larger sizes. Thanks to Lynn, for great communication and assistance!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.



