Absolutely brilliant customer service from Eloise, Maria and Joe who went the extra mile to help us transition from Stripe to Access Paysuite. Could not fault the service in any way. Friendly, helpf... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very successful onboarding completed on time with no significant issues encountered. Our Access PaySuite support (Maria Phillips) was extremely helpful guiding us through the process and was readily... Se mere
Access Paysuite has been a breath of fresh air, especially after the disaster we experienced with our previous DDM provider. Maria and the team have been clear, supportive and proactive throughout the... Se mere
Not only is this platform a great tool and very straightforward to use the support we have received during the onboarding process has been excellent. From our very first meeting Eloise Bright and Joe... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Access PaySuite’s cloud-based software delivers seamless, secure & affordable payment solutions to businesses of all shapes and sizes, giving you the freedom to focus on growing your business, while we take care of the payments.
Kontaktoplysninger
Storbritannien
- accesspaysuite.com
4,6
Fremragende
376 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
We've been a customer of Smart Debit for a few years now. Cannot fault their customer service. Always available on online chat or by phone and always resolve any concerns or issues we have. Highly recommend.
27. april 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi
Thanks for your feedback. We're really pleased we can help when you need it, and it's great to know that you're able to reach us on different channels.
SmartDebit Team
Seemed to be a very easy and seamless…
Seemed to be a very easy and seamless process.
20. april 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi Stewart,
Thanks for your feedback. We're delighted we have made your onboarding process seamless.
SmartDebit Team
Besvarelse fra Access PaySuite
Hi Sue,
Thanks for your feedback. We're pleased we could help.
SmartDebit Team
The company is very easy to deal with…
The company is very easy to deal with and their product makes regular direct debit collections from clients simple and straightforward. Can recommend
23. marts 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi Phillip,
Thanks for your feedback. We're pleased we've been able to make collecting Direct Debits simple and straightforward for you.
SmartDebit Team
Besvarelse fra Access PaySuite
Hi Brian,
Thanks for your feedback. We're pleased you have found the team to be professional and supportive.
SmartDebit Team
always hepful
16. marts 2021
Besvarelse fra Access PaySuite
Hi there,
Thanks for your feedback - we really appreciate it :)
SmartDebit Team
I have an existing account with Smart…
I have an existing account with Smart Debit so was transferring payers from one account to the new one. This process was well managed by the team at Smart Debit, with little involvement from me. Good efficient service.
16. marts 2021
Besvarelse fra Access PaySuite
Hi David,
Thanks for your feedback. We're really pleased we were able to help you migrate your payers to the new account.
SmartDebit Team
Besvarelse fra Access PaySuite
Hi Simon,
Thanks for your feedback on our service - we're really pleased we were able to answer your queries quickly :)
SmartDebit Team
Perfect from start to finish.
5. marts 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi Andy,
Thanks for your kind feedback - we're really pleased you were happy with the service you've received.
SmartDebit Team
Besvarelse fra Access PaySuite
Hi there,
Thanks for your feedback on our company and service - we really appreciate it :)
SmartDebit Team
Friendly, efficient and rapid response
I received a very good service with SmartDebit. The lady I spoke to was very friendly and quick to resolve my query. Excellent service!
23. februar 2021
Besvarelse fra Access PaySuite
Hi Olly,
Thanks for taking the time to review our service today. We really appreciate the feedback :)
SmartDebit Team
HI the smart debit service is great
HI the smart debit service is great. BUT can you stop sending surveys on how did we do ????? this must be the forth piece of info you have asked for about how smart debit online chat went. I don't do surveys as a rule, but you have worn me down and i need to ask you to take me off you list of people to ask......
thank you Alison Oubridge.
23. februar 2021
Besvarelse fra Access PaySuite
Hi Alison,
Thanks for taking the time to leave us a review today. Thanks for advising us of the frequency of requests, we've investigated and made some changes to the process to improve this. We appreciate the feedback and look forward to continuing to work with you.
SmartDebit Team
Besvarelse fra Access PaySuite
Hi Tracy,
Thanks for taking the time to review our service today we really appreciate it :)
SmartDebit Team
Besvarelse fra Access PaySuite
Hi Ross,
Thanks for taking the time to leave us a review today. We're glad you're pleased with the service and look forward to continuing to work with you.
SmartDebit Team
Professional
Professional, helpful and prompt we look forward to working with SmartDebit.
15. februar 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi there,
Thanks for taking the time to review our service. We're glad you found it simple dealing with the support team, and we look forward to working with you.
SmartDebit Team
Excellent
Excellent, professional and very helpful! Have used this company for almost 3 years now and never had an issue!
11. februar 2021
Besvarelse fra Access PaySuite
Hi Steven,
Thank you for taking the time to review our service today we really appreciate it :)
SmartDebit Team
Smart debit have made my whole taking…
Smart debit have made my whole taking on direct debits seamless and stress free.
9. februar 2021
Besvarelse fra Access PaySuite
Hi Fiona,
Thanks for taking the time to review our service today. We're really happy we were able to make it simple for you to start collecting Direct Debits :)
SmartDebit Team
Resolved my query within minutes
Resolved my query within minutes - very helpful
5. februar 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi Korina
Thanks for taking the time to review our service. We're pleased we were able to help resolve your query quickly.
SmartDebit Team
Great service and friendly and…
Great service and friendly and efficient support.
28. januar 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi Katie,
Thanks so much for taking the time to review our service today. We really appreciate it :)
SmartDebit Team
10 years of great service every time…
10 years of great service every time with these guys, highly recommend
15. januar 2021
Uopfordret anmeldelse
Besvarelse fra Access PaySuite
Hi Gary,
Thanks so much for choosing SmartDebit. We're really pleased we've been able to deliver 10 years of great service for you.
On behalf of the whole team, we really appreciate you taking the time to leave us a review.
Thank you and here's to the next 10 and beyond :)
SmartDebit Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.