Abri Anmeldelser 

1.720
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Had a leaking tap. Garry came over with an apprentice and he was explaining the procedure step by step making sure the apprentice knows what tool and how to carry out the job safely. They even then cl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I spoke to Maryna when I called about changing a light bulb in bathroom, a simple request that could have been rejected. Maryna was extremely friendly and very helpful and understanding. It was a ple... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I recently had a repair carried out by Abri and I cannot fault their service. The tradesman who attended my property was polite, courteous and very professional. The problem was identified quickl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I find Abri a very good Housing Association, their Staff are kind ,compassionate, and always helpful with any situation. They deal things very effectively, and get jobs done quickly. I have the up mos... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Boligforening
  2. også i
  3. Ejendomsvedligeholdelse

Om Abri

Skrevet af virksomheden

Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

  • We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient

  • We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most

  • We’re investing in our communities, to address local issues and create opportunities for everyone

  • If you want to raise a repair, make a payment, send us a message and much more, you can do so by logging on to the portal.

    Log on to the portal:

    Visit MyAbri


    Kontaktoplysninger

    4,6

    Fremragende

    TrustScore 4.5 ud af 5

    2 t anmeldelser

    5 stjerner
    4 stjerner
    3 stjerner
    2 stjerner
    1 stjerne

    Ingen nylige anmeldelsesinvitationer

    Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

    Har besvaret 96 % af deres negative anmeldelser

    Svarer typisk inden for 1 uge

    Sådan bruger denne virksomhed Trustpilot

    Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

    4,6

    Alle anmeldelser

    (1.720)

    282 anmeldelser inden for de sidste 12 måneder

    Skriv en anmeldelse
    Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

    Bedømt til 5 ud af 5 stjerner

    Had Richard attend to repair window…

    Had Richard attend to repair window handle he repaired two and even adjusted my front door latch ! Richard was very polite and helpful and got job done 👍

    26. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Karen,

    Thanks for leaving us a review, we really appreciate it! It's great to hear you were happy with Richard and that he was able to repair your window handles and helped you out with your door latch too!

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Quick and on time

    Quick and on time , didn't have to wait in all day ! ..
    Polite and explained exactly what he was doing had a great experience.

    23. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Thomas,

    Thank you for leaving a review, we really appreciate it! I'm really happy to hear that you had a good experience with one of our trade operatives.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    LOUDLY BANGING DOOR

    IVE HAD A PROBLEM WITH MY LOUDLY BANGING DOOR EVER SINCE I MOVED IN IN 2022. MARK (A CARPENTER) CAME OUT TODAY AND HAS FIXED THE PROBLEM ( WHICH WAS ADJUSTMENT OF THE DOOR SELF CLOSING MECHANISUM ).
    MARK WAS SO HELPFULL AND KNOWLEDGEABLE.

    30. juli 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Chris,

    Thanks for taking the time to leave a review for Mark, it's great to hear that you were happy with the repair he completed, and that it's fixed the issue with your door.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Dave didn't waste time quick on the job…

    Dave didn't waste time quick on the job explained what to do and not to do spot on x

    8. juli 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Jill,

    Thanks for leaving a review, we really appreciate it! It's great to hear you were happy with Dave and the work he completed.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    I had a lovely lady called Charlotte…

    I had a lovely lady called Charlotte come to my house to fix my hot water tank. She was very polite, friendly and arrived on time. When Charlotte had fixed my problem, she explained very clearly what she’d done and everything she’d checked to hopefully make sure it wouldn’t happen again for a long time. Very professional and knowledgeable. Abri should be proud to have someone like her working for them.

    3. juli 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Moriya,

    Thanks for taking the time to leave a review about Charlotte. It's great to hear you were so happy with the work completed and how helpful she was.

    I've passed your feedback over to her manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Repair carried out by Richard on my…

    Repair carried out by Richard on my kitchen taps.
    Richard was professional, efficient and friendly. Replaced my kitchen taps, cleaned up after his works. Very happy with the work he done.

    28. juli 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Terri,

    What a lovely review! Thank you for leaving it, I have passed it over to Richards manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Boiler's box

    Richard was very professional , polite and helpful. He did the job quite quickly without wasting the time and in the end the result was fantastic. I deeply appreciate it.

    22. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Davood,

    Thanks for taking the time to leave us a review, we really appreciate it.

    It's great to hear you were happy with the repair recently completed by Richard.

    If you need anything else please do get in touch.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Scott was professional and friendly…

    Scott was professional and friendly when he fitted our new CO2 detector. He answered our questions about the CO2 detector.

    23. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Kenny,

    Thank you for getting in touch and leaving a review. It's great that Scott was able to answers the questions you had, I shall make sure your feedback is passed to his manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Sam the electrician

    Sam, an electrician from Abri's safer homes team, came round to fit new smoke alarms. He was friendly,kind and polite. The job was completed quickly and professionally by Sam and his team mate. Thank you so much for a quick and efficient installation all done with a bright smile and laugh.

    29. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Rebecca,

    Thanks for leaving a review for Sam and his colleague. It's great to hear that you were happy with both the work completed and their manner.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    well done good job and clean up…

    well done good job and clean up after work tidy well polite person 👏 👍 👍

    24. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Gary,

    Thank you for leaving us a review. It's great to hear that the recent trade operative that visited your home completed the job well and cleaned up thoroughly.

    We really appreciate you sending some feedback over.

    Kind regards,
    Emily

    Bedømt til 1 ud af 5 stjerner

    Absolutely shameful!

    Enquiries relating to the sale of a shared ownership property in Bracknell were sent to ABRI back in June. The Enquiry was referred to their legal department, whereupon the solicitor went on holiday for 2 weeks. When the enquiries were returned to the buyers solicitor some 3 weeks later, 1 question had not been answered. The 1 question was resubmitted 16 working days ago, so nearly 4 weeks ago and still no response. Absolutely shameful!

    1. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Jenny,

    Thanks for taking the time to leave us feedback, I'm sorry that you've had some issues with your sale and can appreciate the frustration this must be causing.

    Are you able to give our contact centre a call on 0300 123 1567 so we can look into this for you? Alternatively you can email us at hello@abri.co.uk.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    I have been living here 12yrs & l have…

    I have been living here 12yrs & l have met quite a few of the workmen/women & they have always been very helpful & polite. The last young lady l met ( Georgia,) came to replace a ceiling light. What.a delight this young lady was polite friendly & very helpful even put up my replacement bulb & my lamp shade. We had a lovely conversation while she worked which is lovely when you live alone. Even my dog loved her. Thankyou Georgia you are welcome to come again & thankyou Abri for great employees.

    21. juli 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Marlene,

    It's so nice to hear that you had a great experience with Georgia, and that your dog liked her too! Thanks for taking the time to leave a review, I will make sure it is passed to her manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Excellent service

    The Abri representative Jake arrived promptly on time as the arrangement you kindly put in place for me.
    He was professional and polite and seemed to throughly go through everything related to a gas inspection, to the best of my knowledge. Throughout his visit he remained respectful to my home.
    I am continuously impressed with the service I receive from all representatives that come to my home from Abri, I have found them to always be so professional and helpful and very competent in their roles.

    5. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Elena,

    It's great to hear you were so happy with Jake and the gas inspection he completed at your home.

    Thanks for getting in touch and leaving a review, I shall make sure this is passed to Jake's manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Never had any issues with abri in the 9…

    Never had any issues with abri in the 9 years I’ve lived in the property, any repairs reported are always done quickly and efficiently, my most recent one being with Ryan who come out to fit 3 new extractor fans in the property.

    22. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Chelsea,

    It's so great to hear you've been happy with Abri since you've been one of our customers. Thanks for leaving a review, I shall pass on your kind words about Ryan to his manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    great support

    We had a water pipe that went wrong and flooded our kitchen on a Sunday. Problem was reported and we had Paul who attended within 2 hours. Paul was great, sympathetic and knowledgable and had it fixed in no time. Abri then called first thing Monday to check how everything was and arranged for a dehumidifier to be delivered and setup by lunch time.

    28. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Kieron,

    Thanks for leaving a review. I'm sorry that you had a leak, but I'm glad we were able to get someone out to you quickly who was able to fix it.

    If you need anything else please do get in touch.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Callum was an absolute pleasure to talk…

    Callum was an absolute pleasure to talk to, he was polite, friendly and helpful individual. His knowledge of the company helped me sort out my issue and get the help I needed faster. He is a credit to Abri, thank you ⭐️⭐️⭐️⭐️⭐️

    12. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi,

    Thank you for such a lovely review about Callum! It's great to hear he was about to help you get your issue sorted.

    I have passed your feedback onto his manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Great customer service from Kira!

    Cannot thank Kira enough!She were were very helpful and considerate and a great asset to Abri’s team!
    Well done!

    15. juli 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Dave,

    Thanks so much for leaving a review, it's great to hear Kira was able to help you with your query.

    I have passed your feedback on to her manager.

    Kind regards,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Abri heating engineer Nicky

    Abri heating engineer Nicky came she was friendly and polite she explained everything to me did the job no mess and she was very efficient.Thankyou very much Nicky and Abri .

    3. juli 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Pat,

    Thanks for sending some feedback over, we really appreciate it!

    It's great to hear you were happy with the repair completed by Nicky, I've sent your review over to her manager.

    Thanks,
    Emily

    Bedømt til 5 ud af 5 stjerner

    Great Representative of Abri

    I had a recurring issue that kept being patched up. Jordon came and actually replaced the part that was causing the issue. He was firstly apologetic that I had to make another appointment as someone was already out a few weeks prior, but he said he would do what was needed to fix the issue. He was friendly and actually communicated with me. Made me feel at ease as I know it can be strange for single women to have a male in their home. He worked quickly, efficiently and tidily. Definitely a good representative of Abri.

    30. juni 2026
    Uopfordret anmeldelse
    Abri-logo

    Besvarelse fra Abri

    Hi Emma,

    Thanks for getting in touch and leaving a review.

    It's great to hear that you were happy with both the service provided by Jordan and how at ese he put you. I have passed this on to his manager.

    Kind regards,
    Emily

    Dette er Trustpilot

    Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

    Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

    Læs om anmeldelsesprocessen på Trustpilot.

    Hér finder du 8 tips til at skrive anmeldelser.

    Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

    Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

    Læs mere