Poor quality motorbike, helmets without working visors. I’m not risking my safety and that of my companion so we booked elsewhere. Now the company are refusing to issue me with a full refund.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ich habe einen Scooter für drei Tage Barcelona Abholung Flughafen gebucht. Der Verleih selbst ging über den Verleiher JotaCafe/ Barcelona. Der Scooter stand zur vereinbarten Uhrzeit am Flughafen, wir... Se mere
Fiquei muito satisfeito com o serviço prestado pela Rocker Motorcycle Rental Zagreb, a moto estava em perfeito estado, malas laterais e top case ótimos e a equipe de atendimento muito prestativa. Rode... Se mere
V prvom rade namiesto rezervovanej Honda Africa Twin 1100 som dostal Honda Afrika Twin 1000 bez žiadneho vysvetlenia čo ma sklamalo. Kamarát obdržal namiesto Honda NC 750 X Yamaha MT-07,pre poruch... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Rentalmotorbike, we don't just handle motorcycle rental bookings in over 95 countries and more than 1.900 locations worldwide; we also craft unforgettable experiences for every one of our customers. We understand that every motorcycle journey is special and unique, which is why we strive to be with you every step of the way. From the moment you make a reservation to even after you return the bike, our multilingual customer service team will be delighted to assist you with whatever you need. Looking for a specific bike for your adventure? No problem! On our website, you'll find a wide range of options, from nimble scooters to powerful trail bikes and everything in between. We partner with the best brands in the market, including BMW, Ducati, Harley Davidson, Honda, Yamaha, and many more! But what truly sets us apart is our commitment to you. Your happiness while riding our bikes is our greatest success. So, what are you waiting for? Book now and get ready to embark on the ride of your life with Rentalmotorbike!
Kontaktoplysninger
C/ Armengou 34, 08240, Manresa, Barcelona, Spanien
- +1 201 478 89 64 | +34 910 052 345 | +44 203 769 00 23 | +41 26 508 70 03
- info@rentalmotorbike.com
- rentalmotorbike.com
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Poor quality motorbike
Poor quality motorbike, helmets without working visors. I’m not risking my safety and that of my companion so we booked elsewhere.
Now the company are refusing to issue me with a full refund.
29. juni 2026
Uopfordret anmeldelse
si quieres pagar mas reserva atravez de…
si quieres pagar mas reserva atravez de esta pagina web. Si reserva directamente al rental motorbuike pagaras menos y el trato sera' mejor.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Hola Anders,
Gracias por su comentario.
Lamentamos que su experiencia no haya sido satisfactoria. Sin embargo, no nos queda claro el motivo por el que ha valorado nuestro servicio con 1 estrella.
Nos gustaría conocer más detalles sobre lo ocurrido para poder ayudarle y analizar su caso adecuadamente. Asimismo, le agradeceríamos que nos facilitara su número de reserva para poder darle una respuesta más precisa.
Quedamos a la espera de su respuesta para poder revisar su caso y proceder en consecuencia.
Muchas gracias por su colaboración.
Atentamente,
Equipo RMB – Rental Motorbike
Expérience bien passé
Expérience bien passé, pas de mauvaise surprise. Seul chose, il manque une fixation pour le téléphone sur le guidon, c'est pratique pour les touristes qui veulent se diriger
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Bonjour,
Merci beaucoup pour votre avis et pour avoir choisi RMB.
Nous sommes ravis d'apprendre que votre expérience s'est bien déroulée et qu'il n'y a eu aucune mauvaise surprise lors de votre location.
Nous vous remercions également pour votre suggestion concernant le support de téléphone. Nous comprenons qu'il s'agit d'un accessoire très pratique pour les voyageurs souhaitant se déplacer facilement, et nous transmettrons votre remarque à nos partenaires afin d'améliorer encore l'expérience de nos clients.
Au plaisir de vous accompagner lors de votre prochaine aventure à moto.
Cordialement,
L'équipe RMB – Rental Motorbike
Reservamos tres motos en Cerdeña en el…
Reservamos tres motos en Cerdeña en el sitio sugerido por RMB y fue un desastre. Nos dieron tres motos de más de 10 años, se estropearon las tres y al no haber motos de sustitución, tuvimos que continuar con dos como pudimos y la tercera se la llevó la grúa. Nos cobraron la grúa y el taller una vez de vuelta en España. Al quejarnos RMB contestó que nunca habían tenido una queja. Se lavan las manos
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Hola,
Gracias por compartir su experiencia.
Lamentamos sinceramente los inconvenientes que describe durante su viaje en Cerdeña. Entendemos la frustración que puede generar una situación de este tipo, especialmente cuando afecta al desarrollo de unas vacaciones.
No obstante, no hemos podido identificar su caso a partir de la información facilitada en la reseña. Nos gustaría revisar lo ocurrido en detalle, incluyendo la gestión realizada por el proveedor local y los cargos que menciona.
Le agradeceríamos que nos facilitara su número de reserva o que se pusiera en contacto con nuestro equipo de atención al cliente para que podamos analizar su caso y ofrecerle una respuesta fundamentada.
Quedamos a su disposición.
Atentamente,
Equipo RMB – Rental Motorbike
Service ausgezeichnet.
Die Mitarbeiter waren sehr nett und kompetent. Ein Mitarbeiter hat uns sogar zum Hotel gefahren.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Hallo,
vielen Dank für Ihre freundliche Bewertung.
Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden waren und unser Team als freundlich und kompetent erlebt haben. Besonders schön ist es zu wissen, dass die Unterstützung unserer Mitarbeiter zu einer positiven Erfahrung beigetragen hat.
Wir hoffen, Sie bald wieder bei einer neuen Motorradreise begrüßen zu dürfen.
Mit freundlichen Grüßen,
RMB Team – Rental Motorbike
Rentalmotorbike.com heeft helemaal geen…
Rentalmotorbike.com heeft helemaal geen motoren.
Het zijn oplichters eerste klas.
Locale verhuur partijen leveren de motoren. Service is werkelijk nul.
Huur geen motoren of andere voertuigen bij deze partij!
Oplichters zijn het. Op je vakantie heb je geen behoefte om nog eens veel tijd op een politiestation door te brengen om aangifte van oplichting te doen
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 Hey Hans!
We hopen dat u een fijne dag heeft! 😊
Wij zijn een marketplace, vergelijkbaar met Booking.com en Airbnb. Onze dienstverlening gaat verder dan alleen het huren van een motor: wij helpen ook met documentatie, klantbescherming en het faciliteren van de benodigde processen.
In uw geval stond het juiste adres duidelijk op de voucher vermeld. Het is lastig om een motor op te halen bij een winkel waar men niet naartoe gaat. Daarom raden wij altijd aan om de voucher vóór vertrek goed te controleren.
We kijken ernaar uit u bij een volgende reservering op de juiste locatie te mogen verwelkomen.
RMB Team 🏍️✨
Intente alquilar una moto para 4 dias
Intente alquilar una moto para 4 dias, fui al lugar de recogida que indican en mail de reserva y no saben nada de ese alquiler, les llamo y me dicen que es ahi, vuelvo a preguntar y ahi me dicen que no alquilan motos ni saben nada, llamo de nuevo y me dan una direccion que segun google no existe, cancelo y me dicen que me devolveran dinero en 48 horas, ya veremos...te cobran en un segundo, no hay moto, y dicen devuelven dinero en 48 horas, si ko me lo devuelven me tocara denunciarlos, cuidado con esto...
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Hola,
Gracias por compartir su experiencia.
Lamentamos sinceramente los inconvenientes que describe y entendemos la frustración que una situación así puede generar.
No obstante, con la información facilitada en su reseña, no nos es posible identificar su reserva ni revisar las gestiones realizadas por nuestro equipo. Nos gustaría analizar su caso en detalle para comprobar lo ocurrido con el punto de recogida y el proceso de cancelación.
Le agradeceríamos que nos facilitara su número de reserva para poder investigar el caso y ofrecerle una respuesta precisa. Asimismo, si se le confirmó el reembolso, revisaremos el estado del mismo y le informaremos debidamente.
Quedamos a la espera de su respuesta.
Atentamente,
Equipo RMB – Rental Motorbike
Good website poor end vendor
Positives:
- Excellent and easy to use website platform
- Good choice of bikes available
- Clear email communication
Negative:
- Balldini Rental (the vendor in Naples) were aggressive about not returning deposit (very minor less than fingernail)
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 Hey Mathew!
So glad to hear that the experience with us was more than positive and enjoyable. 😊
Regarding our partner's reaction, they tend to be very protective of their bikes. This partner has never failed us in treating our clients. properly.
We look forward to seeing you on your next two-wheeled adventure!
Have a wonderful day!!! 🙌
RMB Team 🏍️✨
todo excelente
todo excelente, las motos listas e impecables para su uso, muy buena atencion del distribuidor, solamente quiero hacer ver que tuve que poner un neumatico nuevo y le pedi al concesionario que al menos me descontara la mitad del valor pagado por el neumatico considerando que no tenia mas de 200 klmts de uso pero la respuesta fue negativa, incluso le entregue la factura para que viera lo indicado, pague USD 534 en Harley Ventura
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 ¡Hey Juan Enrique!
Muchísimas gracias por tus palabras. Nos alegra saber que nuestra profesionalidad y atención hicieron que todo el proceso de alquiler fuera fácil y agradable para ti.
Por lo del neumático, solo decirte que a los propietarios de las motos es normal que no les permitan a los clientes que se encarguen ellos de los arreglos, ya que puede llevar a problemas más graves. 🚥
Por otro lado, ellos tienen sus mecánicos y/o sus talleres de confianza.
La próxima vez, para curarte en salud, en cuanto necesites algo, llámalos ensefuida y ellos te explicarán sin problema cómo proceder. 😊
¡Te esperamos en tu próxima aventura sobre dos ruedas!
RMB Team 🏍️✨
Marocco Atlas experience with Royal Enfield Himalayan (411)
Very nice experience with professional motorcycle rental office. Our three Royal Enfield Himalayan (411) were waiting us cleaned and well prepared for 1500km of tour around the Marocco Atlas up to Merzouga with new mix on-off road tires, extra inner tube for tires as spare, engine oil for refill and mini air compressor and electrical starter in case of needs (never used).
Mehdi professional suggested us how drive on the Marrakech traffic and all other suggestion to be our experience positive. As he said “I am customer oriented to let their trip and vacations relaxed and free of doubts or problems. Their serenity is my serenity”.
I suggest as a rental partner.
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 Hey Andrea!
So glad to hear all those kind words and recommendations. 😍
Thank you so much for your acknowledgment of the more than positive experience you had, as well as the professionalism of the services overall.
We're truly happy to know that our work, as well as our partner's professionalism and attention, made the entire rental process easy and enjoyable for you. 🙌
Indeed a great proverb: "Your serenity is our serenity."
We look forward to seeing you on your next two-wheeled adventure! 🛣
Have a wonderful day!!!
RMB Team 🏍️✨
Easy to use great communication and we…
Easy to use great communication and we were lucky enough to have brand new motorcycles.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 HeyTom Byrne!
So glad to hear that the experience with us was more than pòsitive and enjoyable. 😊
Thank you so much for your kind words and your acknowledgment of the easy use of our services.
We're truly happy to know that our work, as well as our partner's professionalism and attention, made the entire rental process easy and enjoyable for you.
We look forward to seeing you on your next two-wheeled adventure!
Have a wonderful day!!! 🙌
RMB Team 🏍️✨
Good experience
Good experience!
The staff was very engaged in the rental process to get me what I wanted (the bike was not available at the desired destination).
Bike was in a good condition and they didn't try to take advantage of me when I returned it.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 Hey CB!
Hoping you're having a great day! 😊
Thank you so much for your kind words and for recognizing our staff's work.
We're happy to know that their professionalism and attention made the entire rental process easy and enjoyable for you.
We look forward to seeing you on your next two-wheeled adventure!
RMB Team 🏍️✨
Besvarelse fra Rentalmotorbike
Hey Radek,
Pleasure to help and have you as a client. 😊
Till next time. ✨
Safe travels and see you on the next one!
Kind Regards.
RMB Team 🏍🛵
Gutes vermietportal
Wir waren auf Teneriffa in Puerto del a gruz, ich habe bereits aus Deutschland eine Anfrage gestartet und eine Antwort erhalten, in Puerto lief alles reibungslos und tolle Leute vor Ort. Kann Rental Motorbike nur empfehlen und in Puerto die Vermietung White Star.
Jederzeit wieder mit euch
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Hey dear Anita,
thank you very much for your kind words. 😊
We are extremely happy to hear that all the process went smoothly and that it pleased you.
For us, it is very important to keep the costumers happy.
Safe travels and see you on the next one!✨
Kind Regards.
RMB Team 🏍🛵
Mohamed and his team did an excellent…
Mohamed and his team did an excellent job. The motorcycles were in perfect condition. Would definitely recommend and go back again.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Hello Mr Ashok,
Hoping you are having a great day! 😊
We're really glad to hear that everything went smoothly with the bike, and the service.
We are always happy to hear that costumers are content.
Safe travels and see you on the next one!
Greetings ✨
RMB Team 🏍🛵
Scammed by CERVORENT, a local dealer in Napoli
During our trip, one of the rented motorcycles broke down. This unfortunate event forced us to wait on the motorway for three hours for assistance. Following this, we were compelled to travel to Palermo on our own to secure a replacement motorcycle so that we could continue our journey.
Crucially, we were explicitly informed and have written confirmation that the expenses incurred for this replacement motorcycle would be covered by Cervorent.
On top of that, upon arrival in Naples to pick up the replacement, we were provided with a scooter instead of a motorcycle, which was not an equivalent replacement for our planned journey.
The situation has escalated since our return to Denmark. We were recently contacted by another representative from Cervorent who informed us that our additional expenses would in no circumstances be covered. Furthermore, this representative suggested that Cervorent might send us a bill for their costs.
As a direct result of the breakdown of your equipment, we have:
Lost two full days of our planned travel itinerary.
Incurred extra, unforeseen expenses totaling €274.00, which Servorent is now refusing to cover, despite prior written agreement.
We are deeply upset by this treatment and the complete disregard for the written commitment we received. We expect Cervorent to honor its initial agreement and provide a just resolution.
We kindly request that you review this matter immediately, ensure fairness, and proceed with the reimbursement of our out-of-pocket expenses totaling €274.00.
I have sent two emails to Rentalmotorbike.com, but still no answer...
20. september 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Dear Mr. Baadsmand,
Hoping you're having a marvellous day! 😊
We here at rentalmotorbike.com truly value your feedback and have taken the time to thoroughly review your case in order to provide you with a clear and fair response.
After carefully examining all relevant information and documentation, we regret to inform you that your request for compensation cannot be approved. Our review shows that the terms and conditions of the rental agreement with Cervorent were not fulfil during your rental period.
The rental contract you signed specifies that the use of the motorcycle is limited to the Campania region.
Travelling outside this area, including transport to any island, is expressly prohibited and constitutes a breach of the agreement.
Since the motorcycle was used beyond the permitted area, this unfortunately represents a contractual violation. Based on this, Cervorent acted in accordance with the agreed terms in declining a refund or compensation.
We have sent you screenshots of the relevant clauses and a copy of the signed agreement. We encourage you to review these documents so that you can better understand the reasoning behind our response.
That said, we would like to point out that Cervorent decided not to pursue the full costs that could have resulted from this breach — a gesture of goodwill on their part.
It is also important to clarify that Rentalmotorbike.com serves solely as an intermediary platform for the booking process. The rental contract, vehicle use, and related conditions are handled directly by the local supplier, Cervorent.
We have fulfilled our obligations as a booking platform, and therefore, we kindly ask that you reconsider your review regarding our company, as the matter in question lies outside our operational scope.
We genuinely appreciate your understanding and the opportunity to address your concerns. Should you wish to discuss this matter further, please do not hesitate to contact us directly — we will be happy to assist you.
Kind regards.
RMB Team 🛵
Excellent
We rented a scooter in Naples, and the platform linked us with Baldini Motomania store. The experience was excellent and the price was cheaper than renting in the other touristic trap places. I recommend.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
Hey Mr. Brackets,
Hope you're having a marvelous day! 😊
We're really glad to hear that everything went smoothly with the bike itself and that our team could provide the best offer!
Safe travels and see you on the next one!
Greetings ✨
RMB Team 🏍🛵
Muy bien servicio y atención
Muy bien servicio y atención hice reserva con dos meses de antelación por internet y cero problemas el día de la entrega llegaron tarde al aeropuerto por un problema con el anterior usuario me hicieron un descuento sobre el precio ya pactado
Recomendable cien por cien
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 ¡Hey Francisco Asensio!
¡Esperamos que estés teniendo un día maravilloso! 😊
Muchísimas gracias por tus palabras. Nos alegra saber que nuestra profesionalidad y atención hicieron que todo el proceso de alquiler fuera fácil y agradable para ti.
¡Te esperamos en tu próxima aventura sobre dos ruedas!
RMB Team 🏍️✨
Agenzia ridicola, senza organizzazione! State alla larga se non volete essere truffati, e non volete rovinata la vacanza!
Agenzia direi al dir poco ridicola!
Pago in anticipo tutto il noleggio dello scooter, arrivo a Barcellona El Prat presso l agenzia tramite, e mi comunicano che non erano disponibili gli scooter, e che non ci fosse alcun pagamento e nessuna prenotazione!
Mi hanno rovinato la vacanza, in più non sono stati in grado a distanza di una settimana a rimborsarmi la cifra versata!
Ridicoli, e truffatori!
Metterò di mezzo l avvocato e oggi stesso andrò a fare denuncia!
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 Hey Ciro Zito,
Speriamo che tu stia passando una splendida giornata, nonostante questa brutta esperienza. 😊
Siamo davvero spiacenti che la sua esperienza non sia andata come previsto e comprendiamo quanto possa essere stato deludente.
In casi come questo è importante contattarci lo stesso giorno, così da potervi assistere immediatamente, trovando un altro negozio oppure risolvendo il problema con quello della prenotazione.
Il rimborso era già stato elaborato a suo tempo e abbiamo la notifica che lo ha ricevuto.
Un caro saluto,
RMB Team 🏍️✨
J'ai adoré le service et le prix
J'ai adoré le service et le prix.
Je recommande favorablement.
5. august 2025
Uopfordret anmeldelse
Besvarelse fra Rentalmotorbike
👋🏻 Hey Hashpi!
J’espère que tu passes une journée magnifique ! 😊
Nous sommes ravis que tu aies apprécié à la fois notre service et nos prix, et te remercions chaleureusement pour ta recommandation.
Merci d’avoir choisi Rentalmotorbike pour ton expérience. Nous espérons avoir le plaisir de t’accompagner à nouveau très bientôt dans l’une de nos nombreuses destinations à travers le monde. 🌍🏍️
Un salut chaleureux,
RMB Team 🏍️✨
Dette er Trustpilot
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