Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to... Se mere
Virksomheden har svaret
Made a mistake by duplicating an order and paying for them. Contacted wowcher and was very pleased with their response, both timewise and outcome. They very quickly agreed to refund 1 of the orders a... Se mere
Virksomheden har svaret
The web site indicated that you could recover 50% of the value of a unused voucher, which had not expired. However this did not appear to work on the web site. There is no customer service emails or t... Se mere
Virksomheden har svaret
Easy to use. Never used before guessing it’s an extension of wowcher. Advice more contact information to the vendor to confirm bookings. After confirming the order contact information was viewable but... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Storbritannien
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great price for dining out and easy booking process.
I love the deals. Good prices and a great selection. I just get confused and really need to focus when reading the information.
Good information about the product and a very good price

Besvarelse fra https://www.5pm.co.uk/

Besvarelse fra https://www.5pm.co.uk/
Made a mistake by duplicating an order and paying for them. Contacted wowcher and was very pleased with their response, both timewise and outcome. They very quickly agreed to refund 1 of the orders and advised me on the way to redeem my voucher item.
Excellent service! 😊

Besvarelse fra https://www.5pm.co.uk/

Besvarelse fra https://www.5pm.co.uk/

Besvarelse fra https://www.5pm.co.uk/
It was easy enough to access offer and understand the conditions but after receiving message to confirm and call hotel staff member said no availability for chosen dates even though they were in website arranged alternative dates

Besvarelse fra https://www.5pm.co.uk/
Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to follow 🤞🏼

Besvarelse fra https://www.5pm.co.uk/
I am appreciated the team listening to my concerns and always have a fantastic deal to let me know save me time shopping around

Besvarelse fra https://www.5pm.co.uk/

Besvarelse fra https://www.5pm.co.uk/
It's nice that you helping out but it would be nicer if you helped poor country

Besvarelse fra https://www.5pm.co.uk/
Bought a 5pm 3 course meal and a glass of wine for Rumi. Lovely restaurant, attentive staff and nice food. Staff were very friendly and we didn't wait to be seated or to take our orders. Would visit again as very nice and reasonable price for what you received.

Besvarelse fra https://www.5pm.co.uk/
Attempted to cancel a hotel voucher purchase but found it extremely difficult to do so due to the lack of proper contact options.
There is no standard email or phone support available — only WhatsApp (which I do not use for privacy reasons) or postal contact, which incurs cost and delay. This creates an unnecessary barrier to something that should be straightforward.
To try and resolve this, I sent cancellation notices to two relevant email addresses associated with the business. Neither received any response.
Wowcher have now replied to this review asking for more information, however there is still no accessible way to provide this without using WhatsApp or paid post, which I have already explained is not acceptable.
Instead of being able to properly cancel or even receive acknowledgement, I am now simply being encouraged to use the voucher before it expires.
This is not a reasonable or transparent customer process. Consumers should not have to jump through hoops or incur additional cost just to exercise basic cancellation rights.
For clarity, this relates to Order 51263741 and a cancellation request already submitted.
I remain open to resolving this promptly if Wowcher provide a normal email contact or confirm a refund.

Besvarelse fra https://www.5pm.co.uk/
I pressed the wrong button to book a table and the person in reservations booked the table for afternoon tea for me

Besvarelse fra https://www.5pm.co.uk/

Besvarelse fra https://www.5pm.co.uk/
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.