Really helpful and willing to keep my internet connection live whilst awaiting next universal credit payment... Fast enough internet 🛜 speed for a social tariff of £13.50 for the first year then dou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lost broadband when an engineer carried an installation for a neighbour. Contact staff were helpful and an engineer fixed the problem the next day. Sh*t happens, what matters is how you put it right.... Se mere
Virksomheden har svaret
Hi I called today 4th Utility to inform them of my returning the old equipment installed at my old address. I spoke to a fine lady called Siddiqua based in lovely city of South Africa. She was very p... Se mere
Virksomheden har svaret
I had a really good experience speaking with Jamie today. He was friendly helpful and took the time to explain everything clearly without making me feel rushed or pressured. Jamie was a pleasure to d... Se mere
Virksomheden har svaret
4,6
Fremragende
12 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really great service
Really great service, very fast, and they always kept me in the loop throughout the call
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Callum,
Thank you for the five stars! We're delighted you received such quick service and were kept informed throughout the call. We really appreciate you taking the time to share your positive experience with us 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I spoke to Ben today in regards to my…
I spoke to Ben today in regards to my account as I had not successfully cancelled my contract causing payments to be missed. Ben was extremely patient and friendly and managed to sort my account in a one phone call resolution. Extremely impressed by the service and speaking to someone who genuinely wants to help
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Ana,
Thank you for the fantastic feedback! We're delighted Ben was patient and friendly and was able to resolve the account and cancellation issue in one call. It's wonderful to hear you felt you were speaking with someone who genuinely wanted to help. We'll make sure your comments reach Ben 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Martin was very friendly and made sure…
Martin was very friendly and made sure that everything is being done to resolve the router issue ASAP.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Mark,
Thank you for the five stars! We're delighted Martin was friendly and made sure the necessary steps were being taken to get your router issue resolved as quickly as possible. We hope everything is now back on track for you 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
John from the technical team was…
John from the technical team was brilliant, he answered all the questions I asked him no problems at all ,a credit to the technical team at 4 utility
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Brian,
Thank you for the fantastic feedback! We're delighted John from our Technical Support team was able to answer all your questions and provided such brilliant service. We'll make sure your comments are shared with him and the team 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Very pleasant young man Shawn who…
Very pleasant young man Shawn who explained everything thoroughly to me so that I could understand what I was agreeing to.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Mrs Decker,
Thank you for the fantastic feedback! We're delighted Shawn was pleasant and took the time to explain everything thoroughly so you understood exactly what you were agreeing to. We'll make sure your kind comments are passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Very friendly helped me very quickly…
Very friendly helped me very quickly great customer service and customer satisfaction
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Teresa,
Thank you for the five stars! We're delighted you received friendly and efficient support and that our team was able to help you so quickly. It's wonderful to hear you had such a positive customer service experience 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Besvarelse fra 4thutility
Hi Raphael,
Thank you for the fantastic feedback! We're delighted you received excellent support from our team. We really appreciate you taking the time to share your positive experience with us 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Besvarelse fra 4thutility
Hi Brett,
Thank you for the five stars! We're delighted you received great customer service from our team. We really appreciate you taking the time to leave us such positive feedback 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Toby at 4th utility was very polite and…
Toby at 4th utility was very polite and very helpful he went through what my bills would be each month as I am a new customer to them
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Caroleann,
Thank you for the fantastic feedback! We're delighted Toby was polite and helpful and clearly explained what your monthly bills would look like as a new customer. We'll make sure your kind comments are passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Great service
Great service, easy and simple to arrange setup all thanks to Nick... Thank you will defo recommend 4th utility
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Neil,
Thank you for the fantastic feedback and recommendation! We're delighted Nick made arranging your setup easy and straightforward. We'll make sure your thanks and kind comments are passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Doubled my speed and lowered the price
Doubled my speed and lowered the price, Ben was really helpful!
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Ben,
Thank you for the five stars! We're delighted Ben was able to find you a deal that doubled your speed while lowering the price. It's fantastic to hear he was so helpful, and we'll make sure your feedback is passed on 🚀
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
My Daughters broadband was down
My Daughters broadband was down, Tobi arranged for her to authorise my dealing with the account and then I spoke to him about the issue. He was able to diagnose the problem over the telephone and talked me through getting up and running again. Tobi was friendly, efficient and a pleasure to deal with. Maxine Lewis
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi John,
Thank you for the fantastic feedback! We're delighted Tobi helped arrange the account authorisation and then diagnosed your daughter's broadband issue over the phone, guiding you through getting her service back up and running. We'll make sure your comments about his friendly and efficient support are passed on 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Ajmal introduced himself very politely
Ajmal introduced himself very politely. The conversation was very efficient and businesslike but still friendly. I felt the time was well spent and the follow-up looks very straightforward. A very pleasant and positive experience.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Paul,
Thank you for such detailed feedback! We're delighted Ajmal was polite, efficient and professional while still keeping the conversation friendly. It's great to hear you felt your time was well spent and that the follow-up process looks straightforward 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Really happy with the support I…
Really happy with the support I received from Lelo. She was friendly, patient, and very helpful over the phone. She also arranged a follow-up call to check that everything was sorted, which I really appreciated. Great customer service and highly recommended!
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Deepesh,
Thank you for the fantastic feedback and recommendation! We're delighted Lelo was friendly, patient and helpful and went the extra step of arranging a follow-up call to make sure everything was sorted. We'll make sure your kind comments reach her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Take time to check.
Thought the first call could be a scam so called the next day found out it wasn't
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Jacqueline,
Thank you for your feedback! We completely understand your caution when receiving an unexpected call. We're glad you were able to contact us directly the following day and confirm that the call was genuinely from our team 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Shawn called me today to renew my…
Shawn called me today to renew my current contract. He dealt with this very efficiently, helping us by matching other prices from different providers. He gave us a good deal, he was polite & concise at all times.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Lorraine,
Thank you for the five stars! We're delighted Shawn handled your renewal efficiently, explored competitor pricing and found you a deal you were happy with. It's great to hear he remained polite and concise throughout, and we'll make sure your comments are passed on 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
4th utility service
During the time I was with 4th utility, over 2yrs, I found the service very good. The service dropped a couple of times. Megan from customer service today was very polite and professional.
I am very unhappy that they require 4wks notice to discontinue the service. I move to a new property and I had just a few days to leave, about a week. 4th utility do not provide a service in the new area. It seems very unfair for them to charge for a service that was not utilised for several weeks.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for your feedback and for being with us for over two years. We're pleased you generally found the service very good and Megan polite and professional. We appreciate your concerns regarding the notice period and charges after moving somewhere we cannot provide service. As you're leaving us, we'll ensure your feedback is considered as we continue improving our customer experience.
give Suleman a raise because he just saved you a customer
Suleman honestly gave me the best resolution I could have imagined. I’m really happy with the service and understanding. Everyone knows how difficult these calls can be and how stubborn some reps can be but honestly I didn’t even have to fight or insist, it was so stress free and the perfect solution.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Ameera,
Thank you for such fantastic feedback! We're delighted Suleman listened, understood the situation and found a resolution that left you so happy. It's wonderful to hear he made what could have been a stressful conversation feel straightforward and completely stress-free. We'll make sure your brilliant comments reach him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Ben was so friendly and helpful
Ben was so friendly and helpful. He guided me through everything so clearly and overall just came across as a really nice guy. 10/10
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for the fantastic feedback! We're delighted Ben was friendly and helpful and guided you through everything so clearly. We'll make sure your 10/10 feedback and kind comments are passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
OLU was great and very knowledgeable…
OLU was great and very knowledgeable and approachable
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Muhammed,
Thank you for the five stars! We're delighted Olu was knowledgeable, approachable and provided you with such a positive experience. We'll make sure your great feedback is passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.