Really helpful and willing to keep my internet connection live whilst awaiting next universal credit payment... Fast enough internet 🛜 speed for a social tariff of £13.50 for the first year then dou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ben in Retentions is an absolute star. Very knowledgeable, very concise and thorough. He helped me get to the bottom of my problem today and explained very clearly what needed to be done and when, sim... Se mere
Virksomheden har svaret
Lost broadband when an engineer carried an installation for a neighbour. Contact staff were helpful and an engineer fixed the problem the next day. Sh*t happens, what matters is how you put it right.... Se mere
Virksomheden har svaret
Hi I called today 4th Utility to inform them of my returning the old equipment installed at my old address. I spoke to a fine lady called Siddiqua based in lovely city of South Africa. She was very p... Se mere
Virksomheden har svaret
4,6
Fremragende
12 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra 4thutility
Hi Svitlana,
Thank you for the five stars! We're delighted you received such good service. We really appreciate you taking the time to share your positive experience 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Othembela you’re a great asset company…
Othembela you’re a great asset company provided wonderful swift service and is really great at recommended places to visit in South Africa keep up the great work
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Alex,
Thank you for the lovely feedback! We're delighted Othembela provided such swift service and that you enjoyed your conversation, including the South African travel recommendations. We'll pass on your compliments 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Excellent customer service made my…
Excellent customer service made my switch easy over to them
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for the fantastic feedback! We're delighted our team provided excellent customer service and made switching to 4th Utility such an easy experience. Welcome aboard 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I was treated with respect and was very…
I was treated with respect and was very friendly and professional. Kay answered all my questions and gave me a very good deal,
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for your feedback! We're delighted Kay treated you respectfully, answered all your questions and found you a great deal. We'll make sure your kind comments reach her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Khanya was amazing her customer service…
Khanya was amazing her customer service was 10/10 and she helped me with my queries. She deserves recognition and raise! thank you so much :)
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Soffia,
Thank you for the fantastic feedback! We're delighted Khanya provided 10/10 customer service and helped with your queries. We'll make sure she receives the recognition your lovely comments deserve 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I had a chat with Ajmal regarding the non-application of a free 3 month offer
I had a chat with Ajmal regarding billing issues. I had received an offer for free three months on a referral from a friend, and despite applying for the offer I was still charged for the first month. Ajmal was very helpful in that he let me know that the investigation was ongoing. He also gave me a breakdown of my bill.
Overall, the interaction was pleasant and despite an ongoing issue, I feel reassured that it will soon be sorted out.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Samia,
Thank you for your feedback! We're pleased Ajmal explained your bill and reassured you that the investigation into your three-month referral offer remains ongoing. We understand your concern about the first payment and hope the matter is resolved soon 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Great customer service solved my…
Great customer service solved my problem with ease highly recommend
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Ellis,
Thank you for the five stars and recommendation! We're delighted our team resolved your problem so smoothly and provided such a positive customer service experience 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I spoke to a young man called Fahad who…
I spoke to a young man called Fahad who was very polite and had a pleasant personality , he was very patient with me as I was very frustrated at why our internet has still not been sorted, he was a pleasure to talk to and very professional.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Catherine,
Thank you for your feedback! We're sorry your internet issue remains unresolved and appreciate how frustrating this has been. We're pleased Fahad was patient, polite and professional during your call. We hope your connection is restored soon 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
The person on the phone was super…
The person on the phone was super helpful and got the issue resolved right away
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Leanne,
Thank you for the fantastic feedback! We're delighted our adviser was so helpful and managed to resolve your issue straight away. We really appreciate your five stars 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
The advisor was very helpful and put me…
The advisor was very helpful and put me at ease.
He explained everything thoroughly and did his best to get me a good deal.
Thank you.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Kulsum,
Thank you for your feedback! We're delighted our adviser put you at ease, explained everything thoroughly and worked to find you a good deal. We appreciate your kind comments 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
After 2years with you
After 2years with you, we have had no trouble.
The system you put in our house works great with what we use it for.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Ian,
Thank you for the fantastic feedback and for being with us for two years! We're delighted your connection has been reliable and works so well for your household. We appreciate your continued support 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
The customer service girl ( Light ) was…
The customer service girl ( Light ) was outstanding. She was patient and so polite and resolved my issue with the minimum of fuss. A credit to 4th Utility. Thank you.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Mr Kearney,
Thank you for the fantastic feedback! We're delighted Light was patient, polite and able to resolve your issue without unnecessary fuss. We'll make sure your lovely comments are passed on to her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I spoke with Muhammed and I got a…
I spoke with Muhammed and I got a professional response from him, very helpful and polite. I’m happy to stay with 4th utility. Thanks
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Mr Fakehinde,
Thank you for the five stars! We're delighted Muhammed was professional, helpful and polite. It's wonderful to hear you're happy to stay with 4th Utility. We'll pass on your thanks 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Due to moving home I had to cancel my…
Due to moving home I had to cancel my broadband service.
Due to still being in contact I had to incur a fairly large fee. Not great with the cost of living situation but a contract is a contract I suppose.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Martin,
Thank you for sharing your feedback. We understand your disappointment at having to pay an early termination charge when moving home, particularly given the current cost of living pressures. While contractual terms apply to cancellations, we appreciate that unexpected charges can be frustrating. We're sorry to see you leave and wish you all the best in your new home.
Great experience with my renewal
Great experience with my renewal. David was very friendly and gave me a very competitive offer. I’ve been happy with the service I have had over the last 2 years and even happier to stay now with even faster connection.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Aaron,
Thank you for the fantastic feedback and for staying with us! We're delighted David was friendly and found you a competitive renewal offer with faster broadband. It's wonderful to hear you've enjoyed the service over the past two years 🚀
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Renewed my contract with Shawn and he…
Renewed my contract with Shawn and he was brilliant.
Upgraded my internet speed and wasn’t pushy on giving me extras I didn’t need.
Great customer service
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Luke,
Thank you for your feedback! We're delighted Shawn handled your renewal brilliantly, upgraded your speed and respected your preferences without pushing unnecessary extras. We'll make sure your comments reach him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Great customer service
Great customer service, specially Ajmal who was very helpful and polite.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Adri,
Thank you for the five stars! We're delighted Ajmal was helpful and polite and provided such a positive customer service experience. We'll pass on your kind comments 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Fasil was great and helpful
Fasil was great and helpful, would highly recommend!
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Kathryn,
Thank you for the fantastic feedback and recommendation! We're delighted Fasil was so helpful. We'll make sure your kind comments are passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I am currently switching broadband…
I am currently switching broadband providers and Kay from 4th Utility and Google AI helped convince me to change broadband provider today.
A very well done to both of them, thank you.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Eddy,
Thank you for your feedback! We're delighted Kay helped you feel confident about switching broadband providers and that the information you gathered supported your decision. Welcome to 4th Utility 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
The operator Pete was a legend
The operator Pete was a legend. Super patient with all my questions and arranged callbacks etc.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Jacob,
Thank you for the fantastic feedback! We're delighted Pete was so patient with your questions and helped arrange the callbacks you needed. We'll make sure your brilliant comments reach him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.