Really helpful and willing to keep my internet connection live whilst awaiting next universal credit payment... Fast enough internet 🛜 speed for a social tariff of £13.50 for the first year then dou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lost broadband when an engineer carried an installation for a neighbour. Contact staff were helpful and an engineer fixed the problem the next day. Sh*t happens, what matters is how you put it right.... Se mere
Virksomheden har svaret
Hi I called today 4th Utility to inform them of my returning the old equipment installed at my old address. I spoke to a fine lady called Siddiqua based in lovely city of South Africa. She was very p... Se mere
Ben in Retentions is an absolute star. Very knowledgeable, very concise and thorough. He helped me get to the bottom of my problem today and explained very clearly what needed to be done and when, sim... Se mere
4,6
Fremragende
12 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience
Shawn was very helpful and professional .He didn't take much of my time but explained and answered all of my queries.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Yasmeen,
Thank you for your feedback! We're delighted Shawn was helpful and professional, answered all your questions and explained everything clearly without taking up too much of your time 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Besvarelse fra 4thutility
Hi there,
Thank you for the five stars! We're pleased Shaun made a positive impression and we'll make sure your thanks are passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Very happy with renewal and service…
Very happy with renewal and service from Olu
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for the fantastic feedback! We're delighted you're happy with your renewal and the service Olu provided. We'll make sure your comments reach him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Excellent customer service from Jill
Excellent customer service from Jill. Took my order to move my broadband to 4th utility, set everything in motion and explained everything clearly. Let's hope the cross over and set up is just as smooth.
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Catherine,
Thank you for your lovely feedback! We're delighted Jill provided excellent customer service, clearly explained everything and made arranging your switch to 4th Utility straightforward. We hope your installation and transition go just as smoothly, and we'll make sure your kind comments reach her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Callum was helpful
Callum was helpful, clear, answered my questions and made the process really simple. Thank you Callum!
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Duncan,
Thank you for your feedback! We're delighted Callum explained everything clearly, answered your questions and made the process straightforward. We'll pass on your thanks 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I was very satisfied with the service…
I was very satisfied with the service Callum provided!
Very polite and give me all the information a needed!
Good asset to your team!
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for the five stars! We're delighted Callum was polite, provided all the information you needed and made such a positive impression. We'll make sure your kind comments reach him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I had a really great experience…
I had a really great experience speaking with OLU today. He was extremely helpful, friendly and professional throughout the call, and took the time to explain everything clearly and make sure my issue was resolved. Really appreciate the excellent customer service and support. Thank you, OLU!
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Aqib,
Thank you for the fantastic feedback! We're delighted Olu was friendly and professional, explained everything clearly and took the time to resolve your issue. We'll make sure your appreciation reaches him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Besvarelse fra 4thutility
Hi Svitlana,
Thank you for the five stars! We're delighted you received such good service. We really appreciate you taking the time to share your positive experience 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Othembela you’re a great asset company…
Othembela you’re a great asset company provided wonderful swift service and is really great at recommended places to visit in South Africa keep up the great work
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Alex,
Thank you for the lovely feedback! We're delighted Othembela provided such swift service and that you enjoyed your conversation, including the South African travel recommendations. We'll pass on your compliments 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Excellent customer service made my…
Excellent customer service made my switch easy over to them
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for the fantastic feedback! We're delighted our team provided excellent customer service and made switching to 4th Utility such an easy experience. Welcome aboard 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I was treated with respect and was very…
I was treated with respect and was very friendly and professional. Kay answered all my questions and gave me a very good deal,
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi there,
Thank you for your feedback! We're delighted Kay treated you respectfully, answered all your questions and found you a great deal. We'll make sure your kind comments reach her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Khanya was amazing her customer service…
Khanya was amazing her customer service was 10/10 and she helped me with my queries. She deserves recognition and raise! thank you so much :)
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Soffia,
Thank you for the fantastic feedback! We're delighted Khanya provided 10/10 customer service and helped with your queries. We'll make sure she receives the recognition your lovely comments deserve 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I had a chat with Ajmal regarding the non-application of a free 3 month offer
I had a chat with Ajmal regarding billing issues. I had received an offer for free three months on a referral from a friend, and despite applying for the offer I was still charged for the first month. Ajmal was very helpful in that he let me know that the investigation was ongoing. He also gave me a breakdown of my bill.
Overall, the interaction was pleasant and despite an ongoing issue, I feel reassured that it will soon be sorted out.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Samia,
Thank you for your feedback! We're pleased Ajmal explained your bill and reassured you that the investigation into your three-month referral offer remains ongoing. We understand your concern about the first payment and hope the matter is resolved soon 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Great customer service solved my…
Great customer service solved my problem with ease highly recommend
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Ellis,
Thank you for the five stars and recommendation! We're delighted our team resolved your problem so smoothly and provided such a positive customer service experience 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I spoke to a young man called Fahad who…
I spoke to a young man called Fahad who was very polite and had a pleasant personality , he was very patient with me as I was very frustrated at why our internet has still not been sorted, he was a pleasure to talk to and very professional.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Catherine,
Thank you for your feedback! We're sorry your internet issue remains unresolved and appreciate how frustrating this has been. We're pleased Fahad was patient, polite and professional during your call. We hope your connection is restored soon 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
The person on the phone was super…
The person on the phone was super helpful and got the issue resolved right away
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Leanne,
Thank you for the fantastic feedback! We're delighted our adviser was so helpful and managed to resolve your issue straight away. We really appreciate your five stars 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
The advisor was very helpful and put me…
The advisor was very helpful and put me at ease.
He explained everything thoroughly and did his best to get me a good deal.
Thank you.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Kulsum,
Thank you for your feedback! We're delighted our adviser put you at ease, explained everything thoroughly and worked to find you a good deal. We appreciate your kind comments 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
After 2years with you
After 2years with you, we have had no trouble.
The system you put in our house works great with what we use it for.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Ian,
Thank you for the fantastic feedback and for being with us for two years! We're delighted your connection has been reliable and works so well for your household. We appreciate your continued support 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
The customer service girl ( Light ) was…
The customer service girl ( Light ) was outstanding. She was patient and so polite and resolved my issue with the minimum of fuss. A credit to 4th Utility. Thank you.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Mr Kearney,
Thank you for the fantastic feedback! We're delighted Light was patient, polite and able to resolve your issue without unnecessary fuss. We'll make sure your lovely comments are passed on to her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
I spoke with Muhammed and I got a…
I spoke with Muhammed and I got a professional response from him, very helpful and polite. I’m happy to stay with 4th utility. Thanks
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra 4thutility
Hi Mr Fakehinde,
Thank you for the five stars! We're delighted Muhammed was professional, helpful and polite. It's wonderful to hear you're happy to stay with 4th Utility. We'll pass on your thanks 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.