I initially spoke to Saf, he was amazing, very helpful. Sadly, the engineer who came to fit our boiler wasn't so great. He was polite but arrived two hours late on both days, and we realised afterwar... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our customer service experience was amazing by this lovely lady who was on the phone with me. She was polite, patient and well spoken. All of my questions were answered fully as she was so knowledgeab... Se mere
Virksomheden har svaret
Very good customer service and very friendly staff. Explained everything to us and very knowledgeable. Gave us the best options and definitely not pushy. Engineer very friendly too and explained every... Se mere
Virksomheden har svaret
247 Staywarm heating engineer Juan Roberts came yesterday and fitted a new Ideal Logic Combi 30cwt boiler. He worked non-stop, disposing the old 16-year old boiler, just drank 2 cups of coffee, leavi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Boiler Installation Made Simple Enjoy stress-free heating with a brand new boiler, affordable monthly repayments, and 0% finance available. With our StayWarm Plan, you’ll get a 10-year Heating & Hot Water Promise, complete with annual boiler servicing for total peace of mind. The installation will include a brand new energy efficient boiler, affordable repayment options and next day installation is also available subject to site survey.
Kontaktoplysninger
Storbritannien
- 247staywarm.co.uk
4,8
Fremragende
889 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick
Quick, efficient, friendly service. Everything explained clearly and no pressure applied
23. april 2026
Besvarelse fra 247 Staywarm
Thanks for the great feedback! We’re really glad you found the service quick, efficient, and friendly. It’s important to us that everything is explained clearly and that you feel comfortable with no pressure. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thank you for your kind words! We’re really pleased to hear you were happy with the service and found our team friendly and professional. We appreciate your support and look forward to helping you again in the future
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thank you for your kind words! We're really pleased to hear you found our service and advice helpful. It means a lot to us, and we look forward to helping you again in the future.
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thank you so much for your kind words! We're delighted to hear you had an excellent experience with us. We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thanks for your feedback! We're really glad to hear we could help answer your questions. If there's ever anything more you'd like to know, feel free to reach out—we're always happy to help.
Kind regards,
247 Staywarm
The engineer who fitted the boiler went…
The engineer who fitted the boiler went above and beyond to ensure the boiler and associated work was completed thoroughly and to a high standard
21. april 2026
Besvarelse fra 247 Staywarm
Thank you for your kind feedback. We’re really pleased to hear that the engineer went above and beyond to ensure everything was completed to such a high standard. We take great pride in the quality of our work, and it’s always rewarding to know that our efforts are appreciated. I’ll be sure to pass your comments on to the engineer.
If there’s anything else we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
247 Staywarm
I have been with 247 staywarm for 6…
I have been with 247 staywarm for 6 years and 247 home rescue for around 9, I cannot fault either.
It’s a fantastic way to be able to afford a new boiler, taking away the stress and worry of paying out a large sum of money, while you are paying up the boiler all your servicing and any repairs and taken care of. The customer service team are very helpful and exceptionally polite, they go out their way to help.
We are due to move house and will certainly be taking out boiler cover with them in our new property
20. april 2026
Besvarelse fra 247 Staywarm
Thank you so much for your kind words and for being a loyal customer over the years!
We’re delighted to hear that both 247 StayWarm and 247 Home Rescue have provided you with peace of mind and a stress-free way to manage your boiler. It’s especially great to know our customer service team has made such a positive impression—we’ll be sure to pass along your feedback to them.
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thank you for your kind words! We're glad to hear you were happy with the quick service and found our team competent. We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thank you for your kind words! We’re glad you found the process quick, easy, and clear—exactly what we aim for. We appreciate your feedback!
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thank you for your kind words! We’re really pleased to hear that you were happy with our quick response and the solution provided. If you ever need anything else, don’t hesitate to get in touch.
Kind regards,
247 Staywarm
Excellet phoned 10mins befote arriving .fore arriving…
Excellet phoned 10mins before arriving on time at 8am .perfect instalation and tidyed up and cleaned took every bit of paper etc away with him absolutly perfect .
24. marts 2026
Besvarelse fra 247 Staywarm
Thank you so much for your kind review! We’re really pleased to hear you were happy with the service, from the timely arrival to the installation and clean-up. We always aim to leave everything spotless and hassle-free for our customers. Your feedback is greatly appreciated!
Kind regards,
247 Staywarm
Perfect boiler installation. Michael phoned before he arrived on…
Michael phoned before he arrived and was on time. He was friendly, professional and was excellent at his job he explained everything and cleaned his working area very well. It was a pleasure to meet him. He is an absolute asset to your company.
17. marts 2026
Besvarelse fra 247 Staywarm
Thank you for your kind feedback. We’re pleased to hear that Michael provided a professional and efficient service, and that his communication and attention to detail met your expectations. We’ll be sure to pass on your comments to him.
Kind regards,
247 Staywarm
Your senior managers who are the ones…
Your senior managers who are the ones supposed to value the customers prospectives are in not state of being customers service handlers , they need proper qualifications on how, when and what to say to their customers .
27. marts 2026
Besvarelse fra 247 Staywarm
Thank you for your feedback. We’re really sorry to hear that your experience did not meet your expectations. We take your comments seriously and will be reviewing this internally to ensure our team is better equipped to handle customer interactions with the professionalism and care our customers deserve.
We can arrange for a member of our customer service team to call you today to discuss the matter.
Kind regards,
247 Staywarm
Pleased with how quick it was to…
Pleased with how quick it was to arrange new boiler and it's installation, the price and interest free credit available. New boiler has made instant improvement.
17. marts 2026
Besvarelse fra 247 Staywarm
Thank you for your kind feedback! We’re really pleased to hear that you were happy with how quickly everything was arranged and installed. It’s great to know the new boiler has made an immediate difference, and that the pricing and interest-free credit options worked well for you. If you need anything further, we’re always here to help.
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thank you for your kind words! We're really pleased to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us, and your feedback means a lot. We look forward to continuing to assist you in the future!
Kind regards,
247 Staywarm
I haven't had a service
You sent me a text today 25/03/2026 for a service review. That's why I said haven't had a service.
25. marts 2026
Besvarelse fra 247 Staywarm
We’ve reviewed your account and can confirm that your new boiler was installed in May 2025. This means your first service will not be due until May this year.
Under your Staywarm plan, we arrange for the manufacturer of your boiler to carry out the annual service. We will contact Ideal on your behalf and ask them to get in touch with you directly to arrange your service for May 2026.
Kind regards,
247 Staywarm
Besvarelse fra 247 Staywarm
Thanks for the lovely review! It means a lot to us that you found our team helpful. We’ll be sure to share your feedback with the team.
Kind regards,
247 Staywarm
A Job well done!
The installation of the boiler was carried out swiftly and without any fuss. I pointed to the installer that the system might need flushing but he showed me the clear water and said didnot need flushing. He explained the timing switch operation which I had never been able to sort out before. So all in all an excellent worker and good job completed.
16. marts 2026
Besvarelse fra 247 Staywarm
Thank you for your kind feedback! We’re really pleased to hear that the installation went smoothly and without any hassle. It’s great that our installer was able to reassure you about the system and take the time to explain the timing controls clearly. We’ll be sure to pass on your comments—he’ll be delighted to know his work was appreciated. Thanks again for choosing us!
Kind regards,
247 Staywarm
The two guys who come to do boiler did…
The two guys who come to do boiler did a fantastic job they were polite and explained everything from the boiler to thermostat.highly recommended
20. marts 2026
Besvarelse fra 247 Staywarm
Thank you so much for your kind review! We're really pleased to hear that our team did a fantastic job and took the time to explain everything clearly. We pride ourselves on being professional, friendly, and thorough, so it’s great to know that came across during your visit.
Kind regards,
247 Staywarm
Fitters on time very organised
Fitters on time very organised , tidy and cleaned up on completion
12. marts 2026
Besvarelse fra 247 Staywarm
Thank you for your kind feedback! We're really pleased to hear that you found our engineer punctual, organised, and tidy. We always aim to leave every job clean and completed to a high standard, so it’s great to know we met your expectations. We truly appreciate your support!
Kind regards,
247 Staywarm
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