Excellent service from 1010 Boutique - the item I wanted was in stock and delivered about 24 hours after I placed the order
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Se, hvad kunderne siger
First time using 1010 Boutique. Special thanks to Nick Crampin for his excellent service which included help and advice and keeping me informed the whole time. When my order arrived it was very w... Se mere
I recently purchased a watch winder from 101boutique and did not really know too much about them and so had quite a few questions. Alistair was very patient, helpful and knowledgeable and kept me info... Se mere
I received outstanding customer service recently when I ordered a watch from 1010 boutique. After getting their advice on the phone, I placed an order online which was delivered securely less than 24... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
1010 Boutique is a specialist stockist of Luxurious, High Quality Watch Accessories for Fine Time Pieces. Our Collection includes Watch Winders, Watch Boxes and Watch Rolls from leading brands.
Kontaktoplysninger
Upper Intake Farm, Far Lane, Hepworth, HD9 1RN, Holmfirth, Storbritannien
- 0161 468 2780
- sales@1010boutique.co.uk
- 1010boutique.co.uk
4,9
Fremragende
254 anmeldelser
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1010 Boutique is the place to go to if…
1010 Boutique is the place to go to if you are looking for a watch winder as the customer service was excellent through out. Any queries I had were delt with full knowledge, and a friendly service.
11. november 2021
EVO SINGLE WATCH WINDER
Received my EVO SINGLE WATCH WINDER in perfect condition. Extremely well packaged. Really happy with my purchase. Many thanks
9. november 2021
I bought another Swiss kubik master box…
I bought another Swiss kubik master box winder from them.
Their prices are competitive and their sales and after sales service is fabulous.
Fully recommend.
3. november 2021
Excellent all round.
Excellent - There was an issue with the computer system and I didn’t get an order confirmation email however when I called to query this the person who answered was very helpful and took all my details and passed it on to the relevant department, I got a call back within minutes of my initial call with an explanation and confirmation of my order, order arrived next day and was very well packaged, lovely item , excellent all round.
29. oktober 2021
Great product
Loved my purchase which is for Xmas present ...delivery was quick although the driver could find our address and delivered it to a post office which was 10miles away from where we actually live
No fault of this company the fault lay with the delivery company
28. oktober 2021
Purchase of Rapport watch box
The service from Alistair has been absolutely first class. His customer care is exemplary and I would not hesitate to recommend this company. I promise that you will not be disappointed if you use this company
19. oktober 2021
Uopfordret anmeldelse
I was disappointed with this item I…
I was disappointed with this item I thought the personalisation would have stood out more and maybe done in silver. I don’t think it was worth £320
15. oktober 2021
Besvarelse fra 1010boutique
Dear Kathy,
Thank you for leaving your review however I am very concerned to learn that you are not entirely happy with your product.
We strive to offer only the very best service to our customers and would welcome the opportunity to discuss this with you and see if we can help. I have emailed you so please feel free to reply to that or call me, whichever is easier for you.
I would just like to offer some explanation about the two points you raise:
As a business we conducted trials on various options of personalisation and after considering the feedback we standardised on Blind Debossing throughout our range as we believe it offers a subtle but personal addition to the product. I am sorry you find it too subtle but we do try and show a very fair representation of the marking on an image within the gallery on the product you selected. In this instance it matches the same process that manufacturer use for their logo on the roll too. I am not aware that we show any examples of Hot Foil lettering in silver or any other colour on the website.
The prices of all the products on our website are set by the manufacturers and we always sell at their suggested RRP. The product that you purchased is manufactured to a very high standard using genuine leather and suede and requires significantly more manufacturing time spent on it than a standard watch roll. I really am sorry that you don’t feel it is value for money especially if you have purchased it as a gift for someone.
Once again, we are sorry you are less than satisfied with your product and we would like the opportunity to discuss this with you.
Kind regards
Customer Services
1010 Boutique
Extremely professional and attentive…
Extremely professional and attentive employee action, beautiful product, and fast shipping. Thank you so much!
14. oktober 2021
1010 Boutique gave first class customer…
1010 Boutique gave first class customer service, above and beyond my expectations, with great attention to detail and communication, they listened to my requirements to provide an excellent selection process. Super fast delivery in sumptuous packaging complete with after care products and a super free gift. Such a good buying experience in every way, I would highly recommend them.
I’m delighted with the Classima 10335 watch I chose. It is of outstanding quality, exceptional and well balanced design, with a clear, at-a-glance dial which is exactly what I wanted. The styling is simple, with timeless yet contemporary elegance. I really enjoy wearing it.
9. oktober 2021
Customer service and product support…
Customer service and product support was simply outstanding. A personalised purchasing experience is hard to come by especially online.
Thanks 1010
18. september 2021
Great product and amazing price.
Great product and by far the best price anywhere. Would definitely use again!
9. september 2021
Superb Benson Watch Box
Slight delay due to bank holiday understandable, but kept informed, very good service , brilliant product, happy customer thank you
1. september 2021
Excellent Experience With 1010Boutique
I ordered a really high quality Wolf three-watch roll from 1010boutique which was significantly cheaper thqn I had found it anywhere else. The order was despatched really quickly and I was updated as to its progress every step of the way. It arrived well packaged and exactly as described - I will definitely use them again.
20. august 2021
The product that I wanted at an…
The product that I wanted at an excellent price. I received the item really quickly and communication throughout was first class. Perfect on-line purchase!
14. august 2021
Great service
Great service, delivery and high quality product. Emailed prompt delivery details and courtesy email to check on the product. Couldn’t ask for better service.
12. august 2021
Very quick to respond and very helpful.
3. august 2021
Good information on website
I found the website very helpful and the delivery service was spot on
Would definitely recommend them
1. august 2021
Great customer service
The website was extremely informative in helping me make my choice of watch winder. A few days after placing my order, I also received a telephone call to confirm my order as there had been an issue with their emails. Alistair couldn’t have been more helpful and knowledgeable about the product. Customer service has been amazing and I’ve been kept up to date with the order. I explained that I needed the winder by Saturday for my husband’s birthday, so Alistair took the parcel direct to the delivery company in order for me to get it on time!
30. juli 2021
Top service
Top service, great products, even initialed and got next day. If only all companies had this commitment. Well done in my faves list.
25. juli 2021
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