Milantinyhouse

Colombia

Anmeldelser

Anmeldelse af AXA Assistance


Bedømt til 1 ud af 5 stjerner

Axa no sirve me robaron el dinero del…

Axa no sirve me robaron el dinero del seguro. Esta aseguradora es un fraude. Tenga cuidado use otra compañía @AXA no⚠️⚠️⚠️⚠️⚠️⚠️ Pague un viaje con seguro hace 20 días el pasado 25 de noviembre de 2024. Y Kiwi se negó reconocer los tiquetes y dijeron que activará la póliza y AXA se negó en responder. Son malos se roban el dinero de las personas como me ocurrió a mi. Tenga mucho cuidado con AXA. Y no los use como aseguradora de sus viajes. ⚠️⚠️⚠️⚠️⚠️⚠️⚠️


Axa is useless, they stole my insurance money. This insurer is a fraud. Be careful use another company @AXA do not⚠️⚠️⚠️⚠️⚠️⚠️ pay for a trip with insurance 20 days ago on November 25, 2024. And Kiwi refused to acknowledge the tickets and said it will activate the policy and AXA refused to respond. They are bad, they steal people's money as it happened to me. Be very careful with AXA. And don't use them as insurance for your travels. ⚠️⚠️⚠️⚠️⚠️⚠️⚠️

25. december 2024
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Anmeldelse af AXA Assistance


Bedømt til 1 ud af 5 stjerner

Axa no sirve me robaron el dinero del…

Axa no sirve me robaron el dinero del seguro. Esta aseguradora es un fraude. Tenga cuidado use otra compañía @AXA no⚠️⚠️⚠️⚠️⚠️⚠️ Pague un viaje con seguro hace 20 días el pasado 25 de noviembre de 2024. Y Kiwi se negó reconocer los tiquetes y dijeron que activará la póliza y AXA se negó en responder. Son malos se roban el dinero de las personas como me ocurrió a mi. Tenga mucho cuidado con AXA. Y no los use como aseguradora de sus viajes. ⚠️⚠️⚠️⚠️⚠️⚠️⚠️

Axa is useless, they stole my insurance money. This insurer is a fraud. Be careful use another company @AXA do not⚠️⚠️⚠️⚠️⚠️⚠️ pay for a trip with insurance 20 days ago on November 25, 2024. And Kiwi refused to acknowledge the tickets and said it will activate the policy and AXA refused to respond. They are bad, they steal people's money as it happened to me. Be very careful with AXA. And don't use them as insurance for your travels. ⚠️⚠️⚠️⚠️⚠️⚠️⚠️

25. december 2024
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Anmeldelse af Kiwi.com


Bedømt til 1 ud af 5 stjerner

Me robaron en esta empresa 1000 Euros.

Me robaron en esta empresa 1000 Euros.
Compre un viaje a Finaldia no pude viajar y pague póliza incluida y llevo un mes escribiendo y no me quieren atender. Se quedaron con mi dinero y el daño causado. Tenga mucho cuidado no es una empresa seria. Es una estafa Kiwi.com tengan mucho cuidado. No pierda su dinero ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

RESERVATION 564 734 456

They stole 1000 Euros from this company.
I bought a trip to Finaldia, I couldn't travel and I paid for the policy included and I've been writing for a month and they don't want to attend me. They kept my money and the damage caused. Be very careful, it's not a serious company. It is a scam Kiwi.com be very careful. Don't Lose Your Money ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

RESERVATION 564 734 456

3. januar 2025
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Besvarelse fra Kiwi.com

Dear Customer,

Thank you for leaving your review regarding your experience with Kiwi.com.

Unfortunately, we could not find your reservation in our system due to the missing reference number.

In order to assist you with your claim, we ask you to please provide us with your booking number and the e-mail address connected to your booking.

Thank you for your cooperation.

Best regards,

Customer Advocacy Team

Anmeldelse af Kiwi.com


Bedømt til 1 ud af 5 stjerner

Kiwi es una estafa

Me. Robaron mi dinero. Compre un viaje a Europa con un seguro de AXA Asistance. Y no pude viajar por un problema de salud. ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️Ellos fueron informados. Y no les importo. Llevan 20 días diciendo que no van a pagar y el seguro dice que tampoco. Son unos mentirosos. Ladrones me robaron 1000 Euros. No los recomiendo. Y el seguro que pague no responde y Kiwi es cómplice ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

They stole my money. Buy a trip to Europe with insurance from AXA Assistance. And I couldn't travel due to a health problem. ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️They were informed. And they don't care. They have been saying for 20 days that they are not going to pay and the insurance says they are not going to pay either. They are liars. Thieves stole 1000 Euros from me. I don't recommend them. And the insurance that pays does not respond and Kiwi is an accomplice ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

25. november 2024
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Besvarelse fra Kiwi.com

Dear passenger,

We always appreciate clients who are willing to provide feedback since it allows us to improve our services.

To begin with, you boarded the outbound flights on your booking however you couldn't travel on the return journey due to a medical emergency. We are sorry to hear about your situation. We see that you filled out the refund application form to receive the refund. The finance team worked on your request and applied for a refund from the airlines.

Although, as per the carrier policy, the flights are fully non-refundable. We will try to get the refund on medical grounds. Further, we would like to inform you that AXA Insurance is a third party. It is best to contact AXA Insurance assistance directly for all matters related to your travel insurance. As insurance experts, they can answer all your questions and guide you through the process of making a claim.

We have investigated your reservation and emailed you an explanation.

Yours Sincerely,

Chanda
Customer Advocacy Team