Elendig kundeservice
Elendig kundeservice. Jeg modtog et guld armbånd som allerede ved modtagelsen havde steder hvor guldet var slidt af. Jeg kontaktede virksomheden for at bytte det, og de lovede at sende et nyt. Det lovede de for halvanden måned siden, og jeg har stadig ikke modtaget noget, og de har ikke svaret på mine henvendelser i 3 uger.
Kan ikke anbefale at købe noget herfra.
Besvarelse fra RVNCHE
Hey Rikke,
We’re really sorry to hear about your experience and completely understand how frustrating this must be. This is far from the service we aim to provide. We sincerely apologize for the delay in sending your replacement and for not responding to your recent messages.
Please reach out to us directly at support@rvnche.com with your order details so we can resolve this for you as quickly as possible. We truly appreciate your patience and want to make this right.
Thank you for letting us know, and again, we’re very sorry for the inconvenience.
Best regards,
RVNCHE Team