I enjoyed my experience at Energie Fitness having been a member for 2 years. However, the Bethnal Green branch announced they were closing for refurbishment for 2 weeks about a month ago, and never reopened (now "permanently closed" on Google and a sign on the door says the landlord has reclaimed the premises). I've tried contacting both the club and head office multiple times to cancel with no response, and I'm continuing to be charged full price for a non operational club. Meanwhile they continue to send vague and misleading comms about reopening and accept new memberships to the branch on their website. Blocking members from cancelling is no way to run a business. Avoid.