The part I ordered at The Start of March hadn't arrived by April so I contacted company.They refunded me immediately plus plus. Although a week later the part arrived and I contacted customer service to repay and thank them .
Response was please keep part and thank you for payment offer but accept from us as Courtesy for late delivery.
A++++ company to deal with and will deal again in the future. Btw part was perfect for the fridge including easy fitment instructions
Kenny