Horrible system
Horrible system. Complete scam please put your money elsewhere. The staff have such little respect for members and are very rude. Énergie also took money out of my account even when I cancelled my membership without my knowledge.
Besvarelse fra Energie Fitness
Hi Mr Murphy,
I hope you're well.
We're really sorry to hear that you have not been happy with the level of service you have received whilst being a member at our gym. We strive to deliver excellent customer service to every one of our members but it seems we have a few steps to take to reach this goal.
With regards to payments, all payments will align with our member terms and conditions however, if you feel this is incorrect please contact your énergie branch directly and they will be able to assist you.
Have a great day,
énergie Fitness Central Team