Zone’s level of quality is unmatched. You can’t tell the products went through rigorous testing and R&D. From the packaging to the items themselves, everything is aesthetically pleasing and functional... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Called to correct area code on order that was placed, got calling service. Gave correct info, instead of just correcting the area code they canceled order completely amd notified us with email which w... Se mere
Their customer service is outstanding. I had the pleasure of working with Rossana. She was patient, knowledgeable and listened attentively. She quickly resolved my concern about the pump and the piece... Se mere
Brigette D. was extremely helpful over the phone! I had technical issues with my Z2 and was able to get the assistance I needed right way. I greatly appreciate how she went over different ways to trou... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Zomee, where innovative design meets hospital-grade performance in the world of breast pumps. We offer a range of cutting-edge products tailored to the diverse needs of modern mothers. From the traditional electric breast pumps to wearable, hands-free options, we've got your breastfeeding journey covered. 🌟 Why Zomee is the Ultimate Choice for Mothers 🌟 💪 Hospital-Grade Strength Across the Board: Whether it’s our Z2 Double Electric Breast Pump or the wearable Zomee Fit, you can expect unparalleled performance and efficiency, thanks to our hospital-grade motors. 📑 Unbeatable 2-Year Warranty: Every Zomee product comes with a comprehensive two-year warranty, reaffirming our commitment to quality and durability. 🎛️ Multiple Pumping Modes and Customizable Suction Levels: With up to 9 levels each in Stimulation, Expression, and 2-Phase modes, our pumps are designed to offer mothers a tailored and efficient pumping experience. 🔋 Extended Battery Life for On-The-Go Moms: Both our Z2 and Zomee Fit pumps feature USB-rechargeable, long-lasting batteries, giving you the freedom to pump wherever you are, without the need for a power outlet. 🛡️ BPA and Phthalate Free for Utmost Safety: All components that touch breast milk are crafted from high-quality, food-grade plastic that is free of BPA and phthalates. 🌙 LCD and LED Display for User Convenience: Whether you choose our Z2 pump with its LCD screen and nightlight or go for the Zomee Fit with its LED display, you're in control even during late-night sessions. 🚀 Revolutionary Wearable Technology: The Zomee Fit can be worn inside your bra for a completely hands-free experience. It’s quiet at under 48 dB and offers leak-proof, anti-backflow technology, ensuring not a single drop of milk is wasted. 🌱 Environmentally Conscious and Easy to Clean: Our products are not only designed for performance but are also made from sustainable, easy-to-clean materials, ensuring safety for both you and the planet. Zomee is more than just a brand; it’s a commitment to enhancing the breastfeeding experience for mothers everywhere. Our varied product range means there’s a Zomee pump for every mother's unique needs. Choose Zomee today and join our ever-growing community of satisfied moms. With Zomee, you’re not just buying a breast pump—you're investing in a more comfortable and fulfilling breastfeeding journey.
Kontaktoplysninger
2700 Gateway Dr Unit A, 33069, Pompano Beach, USA
- 1-888-662-7159
- info@zomee.com
- zomee.com
4,2
God
186 anmeldelser
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A big thank you to Brigette D
A big thank you to Brigette D. she helped me get a replacement motor for my pump that was giving up on me ! The customer service was 100/10 ! The shippping was good as well took about 5 business days the packaging was good came with my motor and a charging cord . I been using my new pump and it doesn’t die on me fast IM A HAPPY PUMPING MAMA NOW !!!!!!!!!!!!!
3. marts 2025
Uopfordret anmeldelse
Fantastic customer service
Fantastic customer service! I spoke with samantha who was very quick with responding and got my replacement pump sent on its way within 24hours of me first reaching out. I would highly recommend going through them for all your needs as you surely won't be disappointed if the need for assistance arises!
11. marts 2025
Uopfordret anmeldelse
I haven't got my package yet
I haven't got my package yet. How much longer should I wait
24. februar 2025
I ordered replacement parts and…
I ordered replacement parts and according to the tracker, it was delivered to a state. I don’t live in anyone. I tried to send an email asking why I didn’t receive my cards and have yet to hear back so I guess I’m just out the $45 I spent and I don’t have the replacement parts I need.
24. februar 2025
Besvarelse fra Zomee
We apologize for the delay in you receiving your important pumping parts. Unfortunately, the shipping label software program we use for online orders has had system issues affecting us and thousands of other customers. Please contact our customer support during business hours for updated shipping details. We are happy to address any concerns😊
Quick & effective customer service
Quick & effective customer service! Love my Zomee fit!!
26. februar 2025
Uopfordret anmeldelse
Efficient and Helpfukk
Samantha was very helpful and patient. She walked me through the process. Tge equipment is one of my favorite pumps! Small compact. The battery life started to fade and Samantha helped me receive a replacement. Amazing product amazing staff!!!
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
Your feedback brightened our day! Our customer support team is made up of moms and we understand how stressful pumping issues can be. Thank you for your support🙌😊
Very communicative company
Very communicative company, quickly shipped my replacement shields when the generic ones were too large. Easy to use device.
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
Lactation professionals all agree that flange size is essential for getting the most out of a breast pump. We offer courtesy flanges for those pumpers who did not receive the size the need with their Zomee. Do not hesitate to fill out a request online or reach out to Customer Support for help measuring to find your best fit😊
Exceptional customer service and powerful motor!
Exceptional customer service!
I was distraught because I could not find parts. After weeks of pumping only one breast at a time I decided to give it a try and call in rather than purchasing parts. they happily sent me free replacement parts since my pump was under warranty. This pump has been a great portable option and I was a devout user of a competing old school brand.
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
Zomee breast pumps provide a hospital grade strength motor so that moms can use it as their main pump. We are so happy to hear that you are getting effective results!
Samantha is awesome
Samantha was an absolute peach and very patient with me when I was delayed in replies!
10/10
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
🙌
Customer support was very responsive…
Customer support was very responsive and helpful. I work as a nurse and your pump has saved my breast feeding experience, I can use it under my scrubs and continue to chart or provide patient care. The pump works so well I get plenty of milk out while working. Thank you for helping working mothers balance it all.
18. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
Thanks for leaving us such a wonderful review. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words 💜
The support team is amazing at trying…
The support team is amazing at trying to fix the problem with the pumps they were so nice and attentive. I'm glade I got there breast pump.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
We are grateful for your kind words and support!
Excellent customer service on replacing…
Excellent customer service on replacing a faulty part.
20. februar 2025
Uopfordret anmeldelse
I ordered pump through insurance with…
I ordered pump through insurance with aeroflow. I am so glad I chose zomee! I ended up receiving a defective pump and reached out and was sent a replacement immediately she even helped me to provide a link to send them my large size video that wouldn't go through. I love the portability however I wish the cords were longer. They also are sending me larger flanges for free. Customer service is great and I am able to pump at work multiple times without charging. Would recommend!!
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
We love hearing from our customers and their experience using a Zomee pump. Feedback is essential to our designs and our team appreciates you taking the time to share your thoughts with us.
Excellent Customer Service
Lauren was fantastic! I fully expected getting a replacement pump (mine won't stay charged for more than 5 minutes) to be a hassle, but she made it so easy and pleasant. She was very prompt with her responses and even called me this morning when my email failed to send the picture she had requested yesterday.
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
Our warranty is hassle-free! Our mission is to provide the most accurate customer support and determine the reason for a breast pump that is malfunctioning. We understand how important pumping is to you and your family and the time sensitive nature of resolving any issues that arise. Thank you for sharing your experience.
Z2 glitch
I currently have the z2 model and unfortunately it started glitching after a month of using it. Lauren was able to help me out and set me up with a new device!
11. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
We appreciate you! Zomee customer support has only one goal - and that is to help our customers resolve pumping issues in a compassionate and timely manner. We understand how important pumping is to you family and our team aims to get to a solution as soon as possible. 😊
The new model is not good!
I absolutely love my zomee Z2! Unfortunately after a year of full time use I needed a replacement. Customer service was great, got my new pump in and it’s terrible! I messaged customer service and they said they had new pumps. The new ones are not good at all! The suction isn’t the same what so ever. I’ve tried all the setting and no of them get my milk out like the other/old model. I also had ordered all new pump parts as well. I’ve had to switch to a different pump bc of the lack of milk I was getting out.Really stinks bc I loved the old pump!
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
In 2024 we made some exciting updates to our Z2 pump model to help improve our customer's experience. Every mom is different and may respond better to another pumping pattern. The latest Z2 version is designed specifically to help get a quicker letdown and more efficient milk production. Zomee understands how busy new moms are and we made sure that the breast shield kit parts are straight forward and compatible with both versions. We appreciate your feedback and hope that your pumping journey is still continuing!
I have had a great experience using the…
I have had a great experience using the Zomee hands free cups and regular breast pump! Customer service has also been helpful and responds in a timely manner!
8. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
We love hearing from pumpers that they are getting good results from their Zomee product! Thank you for taking the time to share your experience and we appreciate your kind words. 💜
Samantha N customer service skills
Samantha N, my service rep was very helpful with in 24 hrs every was taken care of on both my end and her end. She was not only helpful she was kind and well-mannered and answered all emails and questions on a timely manner. Thank you to Samantha for your great customer service skills. Business need more of that!
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
We are so glad you enjoyed your experience and appreciate your kind words. Our customer support team is made of moms who understand how important pumping is to you and your family. Happy Pumping!
Customer support resolved my issue…
Customer support resolved my issue quickly!
15. januar 2025
Uopfordret anmeldelse
Besvarelse fra Zomee
We sincerely appreciate your valuable feedback as a pumping mom. Thank you for taking time out of your busy day to share your kind words. Happy Pumping!
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