Zomee Anmeldelser 186

Amazing pump. Great customer service - I needed new flange inserts, they sent them; my collection container wasn’t screwing on tight, they sent me a whole new set; my one pump wasn’t pumping, they sent me a new pump and parts

Zomee’s one time courtesy replacement and timely response really helped make my PP experience easier!! Thank you so much!

Since having my 3rd baby in October of 2024 I have been using the Zomee pumps. Out of all 3 kids I have had the most successful breastfeeding journey so far. I enjoy the freedom these pumps give me, plus the output is great resulting in a good amount of ounces for my baby. However after about 6 months one of the motors started to go. I called their support team and Samantha Nelson helped me submit a claim and now my replacement pump is on the way in no time at all!

I contacted Customer Support to help with my pump and Samantha Nelson was very helpful with helping me file a warranty claim and sending out a new pump because one of mine was defective. Wonderful customer service from the Zomee Team especially since this is my first time trying any of their products!

I'm on my third child, fifth pump brand, and Zomee is the last company I will be using. They won me over from the moment I opened their box. It included adorable pump friendly stickers and a manual that explained not only how to assemble/use their pump, but also a detailed explanation on how to properly measure & fit yourself to get the most comfortable and effective expression. I'm fully convinced I wasn't getting enough milk when pumping for my first two children because the other companies I worked with never gave me the information that Zomee did. Their customer service is out of this world to make sure you're supported with any questions or problems you think you may have. I was stressed about which size I was & their team handled me in such a kind and loving way. Zomee is the company every mom needs in their feeding journey.

I love the pump but the plastic cups crack and break easily and I need to replace them often.

Edited to add: I have been exclusively handwashing my pump parts as my dishwasher has been broken for months and have now gone through two sets of the plastic bottles and experienced the same damage with both.

Very helpful and responsive!

After some confusion over needing differently sized flanges for my pump and having difficulty figuring out exactly what size, the customer service helped me figure out what size I needed and sent me the ones I needed for free. I appreciate the great customer service!

No joke! Brigette was my assist today with measuring and figuring out what I was doing wrong with my wearable. She answered my questions and made me feel heard and loved. Would totally recommend this brand, not only for the product but the amazing customer service! Thank you!!

I needed smaller flange inserts than what the zomee fit came with and customer service got back to me right away!

Brigette D. has assisted me twice through the customer service channel with two separate, non related issues. She's always so friendly and so helpful. I still use my Zomee for my second child! It's a very reliable pump and I know that if any issues arise customer service will go above and beyond to correct them. I would highly recommend using this brand for products that fit your need.

Rossana was diligent and extremely helpful getting my malfunctioned pump issue taken care of. She walked me through the troubleshooting process and once we determined that one pump was faulty, she informed me a replacement will be on its way and to expect a return label to send back the faulty pump. She was very kind and patient! Thank you Rossana!

There was an issue with my Zomee pump 5 months in. I reached out to the team and the customer service representative responded quickly and and helped resolve the issue so I could continue my pumping journey. Thank you Zomee support!

Costumer service is great. Sent a message and received a response in less than 24h. They were professional polite and very helpful.

The company’s customer service has been next level on multiple occasions.

Customer service is great! I sent a message late last night about the motor of my breastpump starting to fail. This morning I received an e-mail stating I would receive a new pump. This is currently my lifeline and they made it so easy and stress free to make sure I won't be without!

I spoke with Lauren who was extremely kind and helpful. She was able to help me get a replacement pump for mine since it was defective. She was extremely efficiant!