We are so content with the entire shopping proceedure, from the initial contact before the buy to the delivery. Very fast respons for all my questions. And the furniture were very nice!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanna say how amazing the team behind Zoco home are from start to end I live all the way down Australia and I came across Zocohome loved everything they had on the page furniture decor style... Se mere
Virksomheden har svaret
Professionnalisme, gentillesse , efficacité et réactivité au cours de nos échanges . Livraison pas facile à organiser et trajet long entre l’Espagne et une petite île grecque des Cyclades . To... Se mere
Virksomheden har svaret
Sandra was an absolute pleasure to deal with from start to finish. She was incredibly patient, helpful, and prompt in responding to all of my queries. The 8-seater table and 6 chairs were shipped... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Zoco Home is an Interior Design Studio & home décor brand based in Mijas and Marbella, Spain, blending Scandinavian calm with Mediterranean living through timeless interiors, natural textures and ethnic craftsmanship.
Kontaktoplysninger
Carretera De Mijas 3.6km, 29650, Mijas, Spanien
- +34 635 54 63 60
- info@zocohome.com
- zocohome.com
4,5
Fremragende
83 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast shipping and fast exchange
Fast shipping and fast exchange, very friendly customer service.
3. september 2023
Uopfordret anmeldelse
Besvarelse fra Zoco Home
Thanks Joana for your review and trusting in Zoco Home :=)
All-in service
All-in service, works great for busy travellers, like us.
28. august 2023
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Besvarelse fra Zoco Home
Dear Petteri, thank you very much for taking the time to review us. It is always a pleasure working with you.
Exceptional Partnership: Transforming Villa Abisko Marbella with Zoco Home
From our very first encounter with Zoco Home, their team has consistently demonstrated a high level of professionalism, accommodation, responsiveness, and a solution-oriented approach. Their interior designers not only presented their own creative proposals but also attentively listened to our specific needs and requirements. Furthermore, they played a crucial role as intermediaries between us and our builder, ensuring that any issues or concerns were promptly addressed. Whenever something slipped through the cracks, we found comfort in being able to reach out to the owner, who was always ready to assist. We are not only satisfied but delighted with the exceptional results achieved in our wonderful home at Villa Abisko Marbella. @villaabiskomarbella
1. september 2023
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Besvarelse fra Zoco Home
Dear Andrea, thank you very much for your kind and detailed review. It was a pleasure being part of your project and we look forward to working with you again in the future.
I love this place!!!
1. september 2023
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Besvarelse fra Zoco Home
Thank you for your feedback!
En Zoco home me gusta casi todo lo que…
En Zoco home me gusta casi todo lo que tienen ! Coresponde totalmente a mi estilo.
Tienen un preciosa seleción para crear un ambiente boho y escandinavio.
Los articulos son de muy buena calidad. Sofas, mesas de comedor etc...
Y tienen una atención al cliente increible en especial Agus es adorable siempre esta dispuesta con super consejos y no duda en mandar fotos y videos.
Vivo en Suiza y me lo mandaron desde España todo en un estado impecable. Luego eso si tuve mala suerte con los tabouretes " Hourglass " en madera exotica que se me abrieron ( debido a lo mejor a la diferencia de clima ) pero no dudaron en hacerme un descuento.
Tuve la oportunidad este verano de visitar el showroom en Mijas : precioso !
Y la online es super practica todo esta muy bien clasificado y con photos de casas decoradas por Zoco.
Un encanto visual !
30. juni 2023
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Besvarelse fra Zoco Home
Thank you Patri por tu generosa reseña! Es un placer tratar contigo siempre y nos encanta que sigas siendo una clienta fiel ¡Hasta la próxima compra!
Always excellent caring service !!!
1. september 2023
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Besvarelse fra Zoco Home
Thank you very much for your review! We look forward to seeing you again soon!
Thank you Zoco Home
I can not believe how fast was the preparation and delivery of my purchase. My wife and I are so happy with our new table. We are sure we will go back for more. Thanks Zoco Home!
1. september 2023
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Besvarelse fra Zoco Home
Dear Simon, thank you very much for taking the time to write this review. We are delighted that you are happy with our product and service. We hope to see you again soon!
Excellent customer service and planning…
Excellent customer service and planning ❤️
28. december 2022
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Besvarelse fra Zoco Home
Dear Kirsi, thank you very much for your kind review.
Q estafa
¡Todo el sitio es una estafa! Los precios son una broma, puedes encontrar todo lo que venden en otros lugares a una fracción del costo.
5. august 2023
Uopfordret anmeldelse
Besvarelse fra Zoco Home
Gracias por compartir tu opinión. Lamentamos mucho que te sientas así acerca de nuestra tienda. Nuestra misión siempre ha sido proporcionar productos de alta calidad y una experiencia excepcional a nuestros clientes.
Respecto a los precios, trabajamos arduamente para ofrecer artículos únicos y auténticos que reflejen la calidad y la artesanía que valoramos, cada producto es único. Entendemos que las percepciones pueden variar y respetamos tus comentarios.
Si en algún momento decides explorar nuestros productos, estaríamos encantados de mostrarte la dedicación que ponemos en cada detalle. Nuestra puerta está siempre abierta para cualquier consulta o inquietud que puedas tener.
Poor customer service. Used table sold as new.
We purchased a table from Zoco Home which on unpacking was clearly not new.
When trying to assemble the table legs, it proved impossible as the bolts supplied were the wrong size. Eventually the correct bolts were sent.
I discussed with Zoco Home that the table supplied was clearly used, and the inconvenience of the wrong bolts.
Normally used furniture is discounted, but told there would be no discount applied.
The table cost over 2000 euros.
Not impressed with Zoco Home
They need to be more transparent in their policy of supplying used articles sold as new for full price. Not very honest in my opinion.
16. februar 2023
Uopfordret anmeldelse
Besvarelse fra Zoco Home
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with your table purchase from Zoco Home.
We'd like to clarify that the table you received was indeed new, having been on display in our showroom for just four days. We understand how important it is to receive products in pristine condition, and we're sorry if this wasn't your experience.
At Zoco Home, we are committed to transparency and exceptional customer service. Our Services Manager was available to assist you through video calls to ensure a smooth process and our Customer Care showed up every time trying to help (apart from the video calls shared).
Your feedback is valuable, and we are using it to improve our processes. Thank you for giving us the opportunity to address your concerns. If you need further assistance, please don't hesitate to reach out.
Besvarelse fra Zoco Home
Dear Faye, thank you very much for your review!
We have bought a lot of tings at Zoco…
We have bought a lot of tings at Zoco Home in the last and always thought it was a nice shop. This week we bought different things which among them were a carpet that we wanted to try if the colors matched. We said that we wanted to see if we could use it. We came back and wanted our money back as we could not use it……but could not get our money back, but just get a voucher……….
That is for me REALLY BAD service and is not something that wants you to come back to the shop
.........and the answer came almost two years later...... :)
23. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Zoco Home
Dear Heinz,
We sincerely apologize for any inconvenience caused with your recent purchase at Zoco Home. We appreciate your continued support of our brand and are sorry to hear about your recent experience.
Regarding your return request, we understand your frustration, and we want to clarify our return policy for in-store purchases. As stated on the shopping receipt, our policy for in-store returns is to provide customers with a voucher for the returned items. While we understand that this may not have met your expectations, it is our standard procedure to ensure fairness to all our customers.
We value your feedback and will certainly take it into consideration as we continuously strive to improve our services. If you have any further questions or concerns, please feel free to reach out to our customer service team, and we will do our best to assist you.
We genuinely hope you'll give us another chance in the future, and we appreciate your loyalty to Zoco Home.
What a disappointment
What a disappointment, love the product and follow them almost religiously on Instagram... such a disappointment to learn they are overpriced, have hidden cost, are unorganized, unaware of the customers rights and don't practice good customer service. Unless you like to pay double for your items, i would not recommend to order from this site.
27. juli 2021
Uopfordret anmeldelse
Nefasta calidad y atención al cliente
Falta absoluta de profesionalidad y vergüenza. El barniz del armario que compré destiñe y estropea cualquier prenda que pongas dentro. Su respuesta ha sido que compre una lija e intente arreglarlo yo, como si fuera un defecto causado por mal uso y no un defecto de fábrica.
19. oktober 2020
Uopfordret anmeldelse
nice website beautiful products…
nice website beautiful products friendly contact
12. maj 2020
Uopfordret anmeldelse
Excellent service and quality.
4. maj 2020
Uopfordret anmeldelse
Mi silla ha llegado en unos pocos días…
Mi silla ha llegado en unos pocos días y es preciosa
25. april 2020
Uopfordret anmeldelse
Recomendo!
Segunda vez que compro em la web de Zoco Home e en plena pandemia covid 19, he recebido el taburet en 4 dias!
21. april 2020
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Besvarelse fra Zoco Home
Obrigado por comprar conosco! Nossa loja é comercial como de costume com pedidos on-line :-)
Me encanta Zoco Home - best store ever for ethnic design
Me encanta Zoco Home! Nunca olvidaré la primera vez en su tienda - quería comprar prácticamente todo. :-) What a great store - I can highly recommend it. Top ethnic design!
20. april 2020
Uopfordret anmeldelse
very good professional and quick…
very good professional and quick service
nice products with good quality
14. april 2020
Uopfordret anmeldelse
Besvarelse fra Zoco Home
Thank you for your kind comments Monique, we are very happy you enjoy our products.
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