Zim Connections Anmeldelser 36

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Die ersten 2Pakete funktionierten sehr gut. Das nächste Europapaket hat in Nordmazedonien nicht vebunden obwohl es gehen sollte. Das nächste neue Europapaket hat in der Schweiz ebenfalls nicht geklap... Se mere

Bedømt til 5 ud af 5 stjerner

For the past 3 months I’ve been travelling around Asia across 5 different countries and ZIM Connections has honestly made staying connected so easy. Every time I arrived somewhere new I could set... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have used their eSIM service multiple times across Indonesia, Morocco and Austria. Great prices, easy to set up and it has always worked perfectly for me. I recommend them to family and friends when... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I travel quite a lot for work and I’ve tried a few eSIM apps before, but ZIM has honestly been one of the easiest so far. The setup was super quick, I bought a plan and had it installed in li... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Teleudbyder

Skrevet af virksomheden

ZIM is the marketplace for travel eSIM plans. Through our new app, you will be able to compare, purchase and activate your travel plan simple and easy with just one click. Come try our first plans with 20% off!


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

36 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 83 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Super Eficaz y rapida

Super Eficaz y rapida, me ha ayudado a lo largo de todos mis viajes. Nunca he tenido ningun problema

16. marts 2026
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Besvarelse fra Zim Connections

Nos alegra escuchar esto! Gracias por tu reseña

Bedømt til 5 ud af 5 stjerner

Best solution I have used for esims

Best solution I have used for esims, way better ux than Holafly

17. marts 2026
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Besvarelse fra Zim Connections

Thanks for the support, Javier! We’re happy to hear this and have you as part of the ZIM community. Safe travels!

Bedømt til 5 ud af 5 stjerner

Would definitely recommend Zim Connections!

For the past 3 months I’ve been travelling around Asia across 5 different countries and ZIM Connections has honestly made staying connected so easy.

Every time I arrived somewhere new I could set up an eSIM in minutes and be online straight away. It saved me from having to search for SIM cards in airports or deal with confusing local plans, which made a huge difference when moving between countries.The whole process simple and stress free.

After using it across multiple countries over the last few months I can genuinely say it’s been fantastic from start to finish. If you travel a lot and want an easy way to stay connected, I’d definitely recommend ZIM Connections!

28. februar 2026
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Besvarelse fra Zim Connections

Thank you for the great feedback, Jamie! Our goal is to make international connectivity as seamless as possible, and we’re so glad you had a positive experience with our eSIM. Happy travels!

Bedømt til 1 ud af 5 stjerner

Da evitare assolutamente

Ho acquistato la eSIM ieri mattina ma non ha funzionato fin dall’inizio. Nonostante l’assistenza e le indicazioni seguite, la connessione è rimasta assente o molto lenta. Ha funzionato solo temporaneamente ieri sera con VPN, poi stamattina di nuovo zero. Ho dovuto passare ad altro operatore all’estero e il rimborso è stato rifiutato perché dicono che ho disattivato/disabilitato la esim. Esperienza negativa

14. februar 2026
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Besvarelse fra Zim Connections

Hi Silvia, we are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 5 ud af 5 stjerner

I have travelled to several countries…

I have travelled to several countries and have been able to connect at all times without any worries, with high 5G and 4G speeds. I also had a question and the customer service team helped me by responding very quickly.

5. februar 2026
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Besvarelse fra Zim Connections

Hi Sara, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels. We look forward to being part of your next adventure!

Bedømt til 1 ud af 5 stjerner

zim@sbb

zim@sbb
Die e sim funktionierte nach 5 stunden nicht mehr obwohl für 1 monat bezahlt ist geld gibts auch nicht zurück nur faule ausreden finger weg die reinste abzocke

23. december 2025
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Besvarelse fra Zim Connections

We are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 1 ud af 5 stjerner

Anfangs Top dann Flop

Erstes Datenpaket hat einwandfrei funktioniert. leider ist nirgends (weder in der App noch auf der Webseite) ersichtlich welche Länder genau in einem Regionalen Paket enthalten sind, lediglich die Anzahl steht, wobei 53 Länder in Europa nicht sein kann. auf Anfrage im Live-Chat wurde nur sehr unhöflich geantwortet und schliesslich gar nicht mehr. Das zweite gekaufte Paket funktionierte dann gar nicht mehr.

5. november 2025
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Besvarelse fra Zim Connections

We are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 3 ud af 5 stjerner

ZIM@SBB eSIM

Bought a ZIM@SBB eSIM. Installation was no problem neither was activation but it just would not connect to the Internet. Tried to contact the Help Chat, no answer within 24 hours.
Finally they got in contact with me and suggested some solutions to solve the problem. Didn't work and so they gave me a refund.

1. september 2025
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Bedømt til 1 ud af 5 stjerner

Did not work as expected in Germany

I was travelling around Germany and was looking for an eSIM solution for data roaming, I found ZIM@SBB. Thinking when Swiss railroad would recommend that, it would work, but for my trip around Germany, mostly southly of Stuttgard, most of the time it did not. As I had a few 100MB data roaming left on another prepaid SIM, I had to switch back to that, and surprisingly, that worked most of the times when I needed Internet connections out of cities. I got back to the support. Of course, not really anything useful came back not even a goodwill refund. I'm done with ZIM connections, next time travelling I'll rather try any local (e)SIM solution.
Addendum in August: I have now switched to Saily eSIM and, after some initial difficulties, discovered that the APN was not set correctly in the Network Manager. These settings can be found on the Saily support pages, but nowhere on the ZIM website. I suspect that the connection problems I had in Germany at the time were also due to an incorrect APN configuration. When asked about this again, ZIM apparently does not feel it necessary to provide an answer. For me, ZIM is definitely not to recommend!
Addendum on 7.4.2026: They really do reply ‘quickly’ – I’m sorry, but I find that a bit ridiculous. I’ve already written at length about my experience and found a solution myself. I don’t think there’s anything left to discuss now; the opportunity was missed long ago.

20. juni 2025
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Besvarelse fra Zim Connections

We are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 1 ud af 5 stjerner

Terrible

Terrible, it’s hit and miss. Used because it’s cheaper. My mistake. Never answer messages when there are problems. App doesn’t work when offline or they are “improving” which happens a lot when you need to get on it for sim details. You should still be able to access the wallet for the sim details when offline or improving! Often sims don’t work or take forever to kick in.

8. maj 2025
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Besvarelse fra Zim Connections

Hi Jonathan, we are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 1 ud af 5 stjerner

Esims wouldn't work

Bought 2 esims and neither would connect to the network. Tried a different company (Airalo) and immediately worked. Tried to contact Zim by chat and email and received no response so would not use again.

29. marts 2025
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Besvarelse fra Zim Connections

Hi Natalie, we are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 1 ud af 5 stjerner

Z esim is a total waste of money.

Z esim is a total waste of money.
I tried it on two occasions, and in the both of them just failed to make use of them.
I will never pay for it ever again.

2. april 2025
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Besvarelse fra Zim Connections

Hi Gegë, we are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 1 ud af 5 stjerner

don’t use this service in turkiye after…

don’t use this service in turkiye after 1gb slow speeds that feels like you don’t have any internet at all there is no such a word unlimited paying £14 for nothing i could have bought physical sim with better network they using network called aveya poor

24. juli 2024
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Besvarelse fra Zim Connections

Hi Ali, we are truly sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure the best experience possible for every traveler, and we regret that we missed the mark this time. We’d love to make things right—please reach out to our support team by opening a chat on the main page of our app or emailing us directly at support@zimconnections.com so we can investigate this for you.

Bedømt til 5 ud af 5 stjerner

I have used many times and always…

I have used many times and always perfect

22. marts 2024
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Besvarelse fra Zim Connections

Hi Rosalia, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels. We look forward to being part of your next adventure!

Bedømt til 5 ud af 5 stjerner

Best eSIM company!

I've been suffering a lot from roaming fees during previous my travels and I couldn't find any solution, not until I used ZIM! They have the best eSIM plans with low fees and an amazing support team that is always available

4. august 2022
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Besvarelse fra Zim Connections

Hi Alex, thank you so much for the 5-star review! We are thrilled to hear that ZIM Connections helped you stay connected during your travels. We look forward to being part of your next adventure!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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