Zest Energy Ltd Anmeldelser 

238
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Sales rep was friendly and patient. Delivery arrived at 9.30am again very polite and efficient. Roofer and electrician arrived 9.45am. Job completed in 6 hours. Very little disruption to our day.... Se mere

Bedømt til 3 ud af 5 stjerner

All was great to start with. The salesman came out and we talked about what I wanted. We discussed my options. I decided to go ahead with the installation of the solar panels,a date was agreed and ev... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

While the installation was OK, dealing with this company afterwards has been terrible. The so-called "Health Check" this year was definitely just an opportunity for them to try to upsell batterie... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service, from sales consultant, installation and after services everyone has been friendly, professional and very helpful. The whole process was very quick and up and running with in... Se mere

Virksomhedsoplysninger

  1. Solenergiselskab

Skrevet af virksomheden

A Scottish based Solar PV installer with extensive experience in the industry offering you the latest in home efficiency devices and renewable technology. Our bespoke services allow us to design the perfect energy and heating solution for your home. The ZestEnergy team provide you with a tailored experience, depending on your needs, budget and ambition.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(238)

106 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I would recommend Zest Energy.

From start to finish everything went very smoothly: polite, knowledgeable representatives who were always patient, helpful and respectful of our property. We really know nothing about solar power, other than it should save us money, so everything from panels to paperwork was explained and simplified to help us understand. It’s early days but, so far everything seems to be working very well.

4. juli 2025
Bedømt til 3 ud af 5 stjerner

offer made not fulfilled

offer made not fulfilled. Pressured negotiating

11. juni 2025
Zest Energy Ltd-logo

Besvarelse fra Zest Energy Ltd

Dear Mr Dickson, our software indicated that we could fit 13 panels on your property. Unfortunately, our installer only managed to fit 12. There are a few reasons when this can happen; placement of joists etc. This was communicated to you and the order value was reduced to reflect this. We originally quoted you on the 14 February 2025 and you placed your order with us on 5 June.

Bedømt til 4 ud af 5 stjerner

The sales rep was great no pressure…

The sales rep was great no pressure selling
The fitting team were great really fast and good at there job explained everything clearly the only down side to this company is the lady in the office very abrupt and obnoxious if I was ever in need of contacting them again I would avoid going through the office if possible

5. juni 2025
Bedømt til 1 ud af 5 stjerner

Don’t work for this company

I am leaving this review as I wish I had been given a heads up about working for zest. I had a short stint at Zest energy in December 2023. I started alongside a few others and we were asked on the first day (in a semi-joking way) to write a good review about the company to help improve Zests image. I left after being told I was going to be watched through my computer to make sure I was clicking onto calls fast enough.

I asked to be paid for the shifts I did and was told I wasn’t there (despite providing proof of being at the building during working hours through Google Maps timeline). I was then asked to send in my timesheet which I did and still wasn’t paid.

Don’t bother applying to them, very high staff turnover rate and it’s unsurprising.

EDIT: Zest flagged this comment as defamatory. Trust Pilot reviewed and decided it wasn’t.

6. december 2024
Uopfordret anmeldelse
Zest Energy Ltd-logo

Besvarelse fra Zest Energy Ltd

Dear Thomas,

Thank you for your comments. While we cannot discuss individual employment matters in detail on a public forum, we would like to clarify the following for transparency:

All staff are required to complete a weekly timesheet as part of our payroll process. Timesheets submitted late or without corresponding rota entries cannot be automatically processed.

In this case, no rota entry was recorded for the dates claimed, and the timesheet was only submitted several weeks later. This was why the hours were initially disputed.

Location data such as a phone’s GPS record is not sufficient evidence of working hours, as it does not confirm start/end times or whether an individual was on duty.

We follow the same process consistently for all employees, and all hours verified against rotas and timesheets are paid in full.

We regret that this has been presented publicly as a non-payment issue, as we take our obligations to staff seriously. We also wish to stress that Trustpilot is a platform for customer feedback — not employment tribunals — and this review does not reflect customer experience with Zest Energy Ltd.

Kind regards,
Zest Energy Ltd

Bedømt til 5 ud af 5 stjerner

Quick and reliable

Quick and reliable.
Meeting on the Monday, installed on the Wednesday. Even the hiccup we had with the order was sorted in double quick time.
Cameron and Mark nice fellas who know their stuff. Great follow up service too.

2. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Satisfied customer

From sales to installation was nine days. Very professional workforce who erected the scaffolding the day before and removed it the day after.
The installation was completed in a day as the guys worked late to get the job finished. Office staff very helpful, now just waiting to get registered with the grid so my exported power can be paid quarterly. I have saved teens of 🌳 in a short time. Happy days. 😊

6. marts 2025
Bedømt til 5 ud af 5 stjerner

Great installation team, great company.

I had been investigating the idea of a solar system for some time, but I didn't know who would install it. I then filled out one of these online forms and was contacted by Zest Energy. We agreed on a date and time for a meeting. A rep duly arrived, and we discussed the pros and cons of a solar system. The rep explained how the system would be set up in our house; it would only take one day. On the installation day the electrician and 2 roofers arrived and we agreed where everything would go. Our inverter would be fitted under the staircase. The electrician set to work as did the roofers and sure enough the system was up and running by 3 O'clock that day.what mess they made they tided up. We are very pleased with our system and it is generating some decent power.

24. februar 2025
Bedømt til 5 ud af 5 stjerner

Excellent system, installed quickly without fuss

The salesman was rather over-zealous, but has no need to be. Our old solar panels were replaced and new ones added, together with batteries. The system is working perfectly, ideal as we have 2 hybrid cars that we charge almost daily. The company delivered exactly as promised and to schedule.

15. januar 2025
Bedømt til 5 ud af 5 stjerner

Fantastic service

I had an outstanding experience with Zest! From the moment the scaffolding was erected to the installation of my solar panels and battery, the entire process was seamless and professional. Zest delivered a truly first-class service.

The entire project—from ordering to installation and even the removal of the scaffolding—was impressively completed within a week. The solar panels and battery were installed in just one day! The installers went above and beyond to accommodate my specific requests for the battery placement and cable routing, ensuring everything was exactly how I wanted it.

I honestly can’t fault a single thing. Their attention to detail and commitment to customer satisfaction were exceptional. I’m thrilled with the result and wouldn’t hesitate to recommend Zest to anyone. Now, I’m just looking forward to enjoying plenty of sunny days ahead!

13. december 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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