The product was a gift and the recipient delighted. I have been a bit mean with the score as the ordering process was to say the least traumatic with wrong addresses arc. However the follow up action... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had issues receiving my refund due to there being no email address etc. However, Adam has since called to apologise and to explain there has been some technical difficulties with the website develop... Se mere
Ordered and paid, order processed and then email to advise it had been shipped. Waited a week and tried to track the shipment it kept advising it had not been received. I contacted them by email and t... Se mere
Very quick delivery and arrived on time. The little cars are brightly painted and my grandson will love playing with them. How nice to have cars that are English so that he can identify with an ambul... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Much more than an e-commerce website for fashion, or a simple product catalogue, Zac & Lulu seeks to offer you and your family a whole world of inspiration with our carefully-curated selection of brands. Our selection ranges from the most prestigious designers - such as Balmain, Fendi and Versace- to small, up-and-coming brands. Our goal is simple: to inspire our customers by offering an exclusive shopping experience and excellent customer service with the best mixture of well-known and high-quality brands. Our product assortment consists of baby and children's clothes, shoes, toys, strollers, car seats, furniture, accessories and much more for ages 0-14.
Kontaktoplysninger
Storbritannien
- sales@zacandlulu.com
- zacandlulu.com
Absolutely a fraud company no refund no…
Absolutely a fraud company no refund no communication at all soo mad
I pay for money but not shipping and…
I pay for money but not shipping and refund to me hey can not to this zacandlulu.com buy everyone be careful feeling so angury
I buy fendi sneakers.but no shipping to…
I buy fendi sneakers.but no shipping to me
It seems like they are not in business…
It seems like they are not in business anymore but I was able to place my order and was charged but have never heard back from this seller since then and their website is no long available.
Damaged item, no response from customer service
Received my order okay but one of the items was damaged, and I've received no response to several emails. Will not be using again.
I placed my order 26th april 2022..Was…
I placed my order 26th april 2022..Was told for a person from zac&lulu i will recive it on sunday didnt recive it in time for eid for my kids. Im a regualr customer will never ever order again from theae lot there all a full of lies the amount of lies they told me
the order has arrived in time but..just…
the order has arrived in time but..just turkish clothes ..all the clothes are not the original one
FAKE CLOTHES FROM TURKEY DONT WAISTE YOUR MONEY HOW I DID
SCAM AVOID AT ALL COSTS!
I am missing an item
Really pleased with the item I ordered…
Really pleased with the item I ordered and communication with customer service was great!
Excellent assortment of products
Excellent assortment of products, good prices and great customer service!
Rating for excellent customer service…
Rating for excellent customer service when my order went astray. Personal and responsive service and swift resolution in time for Christmas.
Great service thank you
ZacandLulu review
I was looking to get my niece a birthday present last minute, ZacandLulu had a great selection of toys to choose from. Delivery was fast and reliable and my niece loved her ballerina mouses. Would definitely buy from them again!
Very bad costumer service couldn’t get…
Very bad costumer service couldn’t get anyone on the phone and I ordered on the 24th of November around 3am n it’s the 3rd of December still no tracking number or my delivery
I placed a order on 9th November it is…
I placed a order on 9th November it is now the 28th November and I have still not received my order I have sent 7 messages to you and you have not replied to any of them I have rang your customer service and on one is answering phone it just rings out all the time I advise anyone not to order anything from your company
Don't waste your time like I did :(
I used this website based of the reviews of others so I thought I'd leave my review and help save other people's time. Do not buy from here their customer service is absolutely disgusting I had to keep emailing them to get a response after they sent me the wrong size shoes. I then had to pay royal mail to send it back which they did not refund and I am still waiting for. I kept being told someone will get back to me , someone is looking into it bla bla bla. After telling me they will send out the correct size they turned around and said the size I ordered is now sold out. Absolute joke of a company
Great customer service!
I had issues receiving my refund due to there being no email address etc. However, Adam has since called to apologise and to explain there has been some technical difficulties with the website developer (which I believe is now fixed). and processed it straight away. I’m now very happy. Thank you Adam! 🙂
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








