I'm very pleased with Travel Cat. They have so much to offer, especially for bigger cats, like my Maine Coon mix. I have recommended them to others and others love their products! The customer service... Se mere
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The backpack is sturdy, well designed and well constructed except for one thing - it's marketed as being able to fit two cats but it doesnt. My two still 8 months old kittens could not both fit. Unle... Se mere
Product was here in a timely manner, my kitten loves being inside her pack. And she's doing well in it. Her Veterinarian absolutely love the concept and thought it was a wonderful idea for cats. It is... Se mere
We recently ordered "The Navigator" backpack and the Travel Cat harness in emerald for our cat, Gin. We’ve already taken her out in the backpack, and it is an absolute game-changer—especially when her... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Please check out the 3,000+ 5 star reviews we have on our site. We don't actively promote Trustpilot to our catstomers for reviews so it's not an accurate snapshot of catstomer experiences. We're proud to be the #1 cat travel brand in the world with catstomers in 100+ countries. From our best-seller "The Fat Cat" cat backpack to "The True Adventurer" Harness & Leash set, we have all the products you need to travel safely on adventures big and small. We are unapologetic cat people, and all of our products are specifically made for your feline friends. With 70,000+ Instagram followers, Travel Cat is changing the way people think about cat guardianship, encouraging people to explore beyond the great indoors!e
Kontaktoplysninger
3670-7 West Oceanside Road, 11572, Oceanside, USA
- meow@yourcatbackpack.com
- yourcatbackpack.com
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Your Travel Cat products 💕💕💕
My cats and I absolutely love our Fat cat backpack. Chang is used to wearing his harness and I am at present clicker training Lao to enable him to be used to wearing his harness. I keep the backpack open and in my hallway so that my boys get used to its presence and smell. Your Travel Cat is a fabulous female run company that not only have items that are made for your cat but also run seminars that facilitate how to train your cat in wearing their harnesses and become used to being in their backpack or carrier.My 😻😻’s and I love their products
The two harnesses I got from Travel Cat…
The two harnesses I got from Travel Cat are just what I wanted for my kitties. Well-made and easy to put on and take off.
Only place to go for your cat
What great company with amazing products meow 😻
Love everything I have gotten from this…
Love everything I have gotten from this company. Durable, perfectly sized and beautiful colors. I have 2 backpacks, retractable and fixed leashes, several harnesses and the boop coupe. All incredible stuff. Can't wait to see what else they come up with!
This is my 3rd backpack I’ve bought for all my cats
I got my new little girl kitten the large pink backpack and she absolutely loves it, she knows when I get it out we are going on an outing. It’s very well made and I feel super safe with her in it, customer service was amazing and it was delivered very quickly
"Fat Cat" Backpack For The Win!
I have the "Fat Cat" Backpack for my 13 lbs cat Maverick and it's purrfect for him! There's not many cat backpacks on the market big enough for cats over 10 lbs. but this one is. He's comfortable inside it, it retains it's shape, and it's easy to use. I've had mine for about 5 years now and it still looks almost brand new. I highly recommend this backpack for the larger kitties out there!
Plastic breaks easily, but TravelCat will replace
The plastic part on the backpack where the bubble attaches breaks incredibly easily. I barely turned it and it shattered off two pieces. That being said, I did email the company, and they are sending me a replacement free of charge. So that is awesome. Good customer service. Now I just worry though that the bubble will break WHILE my cat is in it. I might have to find a way to reinforce the attachment.
Great Quality and Good Customer Service
I bought almost all the harness designs and the fat cat travel backpack.
My cats loves all the product. My cat is a senior cat and fits size S and M. The straps on the harness are adjustable so you can easily change the fit. Love the quality and design. My cat is very comfortable on it. I sent them an email concerning the size and they answered me very quickly.
Great range of products for cats
Great range of products for cats. Travel cat has a very well designed range of backpacks, harnesses and accessories that make hiking and travels more comfortable for our pets, and so for us their guardian.
They also provide lots of resources and events on how to use and share experience, share each week profiles of traveling cats which help motivating you to keep on trying.
I also had great contact with them for products queries or exchange (because I chose a wrong size).
No problems encountered
No problems encountered. Emails replied to timely. Took time to read before I purchased. Products were sized as stated on web. Still using a year later. I got backpack, harnesses and travel kitty litter box
Great cat harness
Easy to put on, my cat shows comfortable. The day Tripper is durable and a great quality product.
Great harness
We bought a Hawaiian shirt print harness for our cat Hiko and its working well. Got just what we ordered on time as expected.
Absolutely satisfied
Cute and comfy!
We had never purchased a harness for our cat before, but we are so happy with our experience with Travel Cat! The size guide was spot on. We ordered a size S for our 7lb domestic medium hair cat and it fit him perfectly. It’s comfortable yet snug and easy to put on him. Plus, the Hawaiian print is so cute and unique! He’s always quite the conversation starter when we take him out in public. We will definitely be purchasing other prints in the future
Poor customer service and horrible "return" policy
Purchased the True Adventurer harness. The small is somehow too large for my 8 lb adult female cat, and the XS is too small, doesn't even fit around the chest, even though I measured her chest at 12 inches and went according to their sizing guide. An in-between size would've been great. But they also don't allow returns or exchanges, it's store credit only and you have to pay the shipping to even send it back. So now I've paid $4.95 shipping three times now and I don't even have a harness for my cat. I'm going to have to pay another $4 to send this XS size back and then receive store credit for what... since nothing fits my cat? Customer service was a joke, they don't care that you spend almost the cost of a harness in shipping ($17.90 just in shipping so far, and I still need to order a different style harness since I'm forced to use store credit, so tack on another $4.95 for that). And they won't give you your money back. Future customers, use Amazon instead. It's the same exact harness that's all over Amazon with different brand names, and at least you can return it there if it doesn't fit. Disappointed to say the least.
Customer service is a joke
I cant speak for the quality of the product but i can speak about customer service. They do not offer refunds, only exchanges. I contacted them for fit questions and was assired the mini fatcat backpack would fit a 10-15 pound cat. My 11 pounder would have to be stuffed in it. When i contacted them, i was informed credit only. But i had a 10% off coupon the first time around. The day after i placed the second order (which i had to bc what was i going to do with the store credit?) it cost me $30 more than the credit AND i got a 10% off coupon measage, TWICE after the fact. Informed by customer service that they want to help. Told they’ll offer me a %10 credit on my next purchase (which will never happen because im done with them) and they cannot retroactively apply credit. IN WHAT WORLD IS THIS POSSIBLE? Also i went and looked for my review and like someone else mentioned they only post their 5 star reviews and not the bad ones. Do not deal with this company
TERRIBLE PRODUCT QUALITY
Had the big cat backpack (>$200) that lasted for less than a year due to the seams coming apart. After emailing them back and forth they said it was b/c the cat was attached to the leash but this was not the case (my cats don't wear the leash when in their backpacks). I have another backpack (off amazon) that I have had for twice as long with the same cats and it has held up great! DO NOT BUY FROM THEM! Terrible product quality and they don't stand by their warranty.
They hide negative reviews
They hide negative reviews
They use a service called Judge.me where I can see that my review SHOULD have gone through.
Even after emailing with them back and forth with them saying "we'll do our best to make things right!", they continued to hide it.
Ordered a back ordered 150$ backpack
Ordered a back ordered 150$ backpack. Waited 3 months to get it. Well fedex delivered the backpack to the wrong house and I know because they took a pic of the wrong porch. Called fedex they said they can't do anything and to get ahold of the shipper to file a claim. Its been 3 weeks I've messaged them multiple times to get it resolved. There not answering me so I guess I'm screwed out of 150$ I wouldn't recommend anybody ordering from this place there a scam.
This is a horrible company
This is a horrible company. They advertise returns are accepted within 10 days but then you find out only for store credit. Well I already have bought what they sell and I do not like it. DO NOT BUT FORM THEM!!!!!
They never seem to answer any…
They never seem to answer any questions. I atleast wrote to them 4 times. Not even once i got a reply. The same backpacks are sold on aliexpress for 1/3 the price.
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