Travel Cat | Your Cat Backpack Anmeldelser 

Travel Cat consistently uses bait and switch tactics, and false advertising. Their sale methods are completely illegal and customer service refuses to respond. They are running an early Black Friday sale, showing multiple items with a 20% discount, but when added to the cart, the discount is not applied. I have received multiple text blasts for this sale and all other sales this year, advertising an item I want on sale. Every single time I have tried to purchase, the sale isn't applied in cart. They have hidden details excluding many items while still displaying them on the website as discounted. Still no response from customer service. In addition to illegal sales tactics, they are charging upwards of $100-$200 for products that are fully sourced and manufactured overseas. There is no transparency on the working conditions of the factory or the manufacturing process. They also advertise on their retail partner site that their products are "high margin products", meaning they know they are making a huge profit charging exorbitant prices on cheap materials and labor costs. This company should be reported to the Better Business Bureau but they are not listed there.

The backpack is sturdy, well designed and well constructed except for one thing - it's marketed as being able to fit two cats but it doesnt. My two still 8 months old kittens could not both fit. Unless one lay directly atop the other, which they wouldnt try.

Product was here in a timely manner, my kitten loves being inside her pack. And she's doing well in it. Her Veterinarian absolutely love the concept and thought it was a wonderful idea for cats. It is well made and is ideal for what we're doing. Thank you

The products arrived timely and although didn’t fit the desired cats, I enjoyed them so much I kept them for the other felines I have!

Best thoughtful, quality products ever. Ima repeat customer and love Travel Cat!

6 emails asking how to return with NO RESPONSE

I'm very pleased with Travel Cat. They have so much to offer, especially for bigger cats, like my Maine Coon mix. I have recommended them to others and others love their products! The customer service is also extremely helpful when i needed another size and had issues with my order.

Great customer service! Quick response and delivery, product is as described.

Quick shipping and quality made carrier. Going to be using this for my Savannah F1 until we outgrow it! I hope he loves it!

I ordered this same collar from Amazon and they delayed and delayed. Chewy is reliable and now my first choice for all my cat needs!!!

Beans is so obsessed with his new travel backpack, couch, and leash! The brand is such nice quality and going to be sturdy and perfect for travel. The package delivered on time and all the items were perfect condition. Will be ordering from them again soon!

Absolutely incredible packs!! We love them and our 2 cats really love them as well. They hop
in so easily ride them and feel save in them too. We love the pockets and zips! Very comfortable for humans and kitties as well. Thanks for a Great product.
Ig: satoshizippy

So far my Maine Coon girly has no issues with the harness. But she is trying to get use to it. Shipping came fast. Accidently bought the wrong size for my male Maine Coon, so I've request for an exchange which was an easy process.

My cat and I absolutely love the travel backpack. She jumped in the moment I got it and all the pockets makes it so convenient to carry all our stuff. Super solid quality!

We recently ordered "The Navigator" backpack and the Travel Cat harness in emerald for our cat, Gin. We’ve already taken her out in the backpack, and it is an absolute game-changer—especially when her little paws get tired! While the harness only arrived a couple of days ago, we are so excited to test it out this weekend. The step-in design looks incredibly comfortable and will make taking it off a breeze. Unlike our current harness, the Travel Cat design won't pull over her head, meaning much less pressure on her sensitive ears. I have a feeling Gin appreciates that upgrade already!

I found trying to work with this website and company quite difficult. I have sent multiple emails and no one has responded. I have placed an order and it’s been over a week and the order still has not been shipped. No one has reached out to me even though I’ve asked for confirmation of shipping. I find their website very difficult to use as the shipping charges change according to how much you’re ordering or how little you’re ordering and the types of things that you’re ordering which is just weird. I found that they have misrepresented their sales where they state entire site is on sale and then certain products are actually excluded. I’m extremely frustrated as I’m on a time crunch to find some bags for my animals before I fly, I would not recommend working with this company. I now have to go through my credit card company to try to get a refund to purchase elsewhere. What I find particularly strange is you can order this brand through Amazon easily but going direct to the site means that you are penalized by trying to support a smaller business really disappointed, really wanted to love this company.

Awesome. My cats took to the backpack immediately. They take turns sleeping in it over all the other cat beds in the house. Out of the house, the practical design and safety features work better than anything I've tried.

Great service

The items are very well thought and well done.

Also of note is that at the time of my order, there was a delay for one item and Travel Cat reached to me to propose a split packaging (which I declined because I was not in a hurry).

I have been a client for 5 years now and I'm still happy with the products and services of Travel Cat!

My cat was able to get out of this item. He went missing for another day, which was the scariest thing that has ever happened.