I ordered a Sigma 85mm f/1.4 lens from YorkLenses and had an excellent experience. The lens arrived quickly with secure packaging and was very well cared for during shipping. It was exactly as des... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐⭐⭐⭐⭐ My camera arrived safely, and I’m happy with the purchase. However, be prepared for a longer wait: it took about two weeks for my order to ship, then another week to arrive—roughly three... Se mere
I bought this camera for my summer vacation because delivery was advertised as 5–7 days, but it arrived 23 days later, too late for my trip. During the delay, the price also dropped by about 10%.... Se mere
Best price I could find but you pay for the price difference with time. I was skeptical at some point so I decided to ask someone else who purchased from them. His got delivered in 3 weeks, but m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At York Lenses, we believe photography is more than just capturing images, it’s about preserving memories, telling stories, and inspiring creativity. As Canada’s prime online destination for camera equipment, we are proud to be a TRULY CANADIAN company, built on trust, reliability, and a deep commitment to the people and communities we serve. From day one, our mission has been simple: to provide Canadians with access to the highest-quality cameras, lenses, and accessories at the best possible prices. We know how hard Canadians work for their money, and we take pride in helping our customers save without ever compromising on quality. By sourcing trusted brands and ensuring competitive pricing, York Lenses makes professional-grade equipment accessible to everyone from seasoned photographers to passionate beginners. But our commitment goes beyond products. We are dedicated to building a safe and welcoming environment for every customer. Shopping with York Lenses means peace of mind: secure transactions, reliable shipping, and a support team ready to assist whenever you need us. Your trust is at the heart of what we do, and we continually work to uphold the highest standards of safety and reliability. Being a Canadian company is more than just a label for us, it is our identity. We understand the unique needs of Canadian photographers, from coast to coast, and we proudly support communities across the country. Every purchase made at York Lenses contributes to a business that reinvests in Canada, supports Canadian jobs, and strengthens our local economy. We are not just selling lenses; we are investing in the future of our country, our industry, and our people. We also recognize the power of photography in bringing communities together. That’s why we actively engage with Canadian creatives, providing opportunities to learn, share, and grow. Whether it’s through educational resources, customer support, or community-driven initiatives, York Lenses is here to nurture talent and empower Canadians to tell their stories through their lens.
Kontaktoplysninger
73 Water St N #300,, N1R 7L6, Cambridge, ON, Canada
- support@yorklenses.com
- yorklenses.com
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Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience buying through York Lenses
I was nervous after reading some negative reviews when I ordered a Tamron lens through York Lenses, but my experience was great.
Their customer service responded very quickly to my questions, and in great detail.
When I was notified in an email that the lens was being sent from Hong Kong I thought that it would be a long wait, but from ordering to receiving the lens it took just over a week.
The lens arrived brand new in the factory sealed box and was in perfect condition.
York Lenses offered the best price on the lens and the whole experience was great. Very glad I ordered from them!
First time ordering from them
First time ordering from them, kind of concerned about it, but order came through, packaged very well. Happy with the camera & lens I bought.👍
Ordered a Nikon Z9 on Jan 27, Perfect
Ordered a Nikon Z9 on Jan 27, 2026 and got in delivered to me in Vancouver on February 6th. Including tax I saved over $2,200 over other stores, that's 45% off the usual obvious online and local options. Packaging was perfect. That's a lot of money, enough to buy a 180 - 600 mm Z and still have $200 in my pocket compared to buying it elsewhere.
Was skeptical at first but the product…
Was skeptical at first but the product is real and it shipped within 4 days.
First experience
As a first experience with YL, it's a very good one. The only downside is that I didn’t know that the package would come from Hong Kong and that some customs fees would be due.
Absolutely garbage service
Absolutely garbage service, they say shipped within 2 days and delivery in 7-8. Its been 3 weeks and nothing, keep getting messages that its on the way, no phone call as requested and their phone number won't work. The package is being tracked out of Hong Kong seems wrong. I would definitely shop elsewhere, Best buy had the camera here in 4 days! The attitude of Gord is also very unsettling, same generic email and zero solutions to fix the issue.
Garbage sales and service.
Slow to ship but refunded
Ordered a Nikon lens. Quick communication and stated it would ship in 2 days. Label created and was not picked up for 3 days (in China). Asked to cancel and they quickly provided a refund.
Everything went as planned.
Everything went as planned.
Order on January 14 received January 29.
The only drawback is the power cable for the battery charger incompatible with the electrical plugs of Canada (Product from Asia) but not really a problem if you already have another Nikon charger.
Registration for warranty at Nikon Canada does not seem to have caused a problem.
Purchased a Fujifilm x-t5 online and I…
Purchased a Fujifilm x-t5 online and I got it shipped to BC. Very happy with the deal. Took about 10 days. Saved me a lot of money. I would recommend this store.
Thank you letting me know the whole…
Thank you letting me know the whole process even when you were preparing the order. Everything went well and thanks for asking me to pick up the package since it’s really expensive.
This is a scam company
This is a scam company. I purchased a Nikon z8 camera on Jan 5th. Website and order confirmation said it would be shipped in 2 days. No replies to my numerous emails as to when this would be shipped. Finally called my cc and reported that the item was not received on January 15… then finally an email asking me to allow the charge and they would ship the next day. BE AWARE!
Satisfaction
The product I have acquired is of good quality. The service was good also.
I am satisfied with this product
I am satisfied with this product. Good quality and good service.
This was my first purchase at York…
This was my first purchase at York Lenses. I bought a Sony A7Cii. It was the best price online but I had never heard of York Lenses. I researched by looking at their website and checking reviews. Everything seemed ok but I learned that my purchase was a "grey market" purchase which I could appreciate but I was still nervous.
It would have helped if the website had better images of its physical store/warehouse as well as pictures of staff.
The process after I hit the order button was a little slow but may be due to the time of year or size of company. However when I did reach out via email, a response was returned promptly with useful information.
Stressful Purchase
Please do not order from this store as it appears to be a scam site. Order placed Jan 7th and it is now Jan 13th with no communication. They do not respond to emails, help chat on the website does not work and they do not answer the phone. No call back after leaving a voice mail.
******
Update Jan 20th. Bumped to 2 stars for now, but will update further when order arrives.....Company did finally respond on Jan 15th saying the lens would be shipped out within 2 days. Received a tracking number Jan 20th with a delivery date of Jan 27th, but shipment is coming from Hong Kong. Buyer beware as the websites shipping policy is not accurate and you could be waiting awhile with minimal communication!
******
Update on Jan 24th. Lens arrived today and was authentic, box still sealed with factory tape. Happy I got my lens but was a stressful purchase. Revised rating to 3 stars due to communication issues and less than satisfactory purchase.
SCAM
Ordered a sony camera from here because they only charge one tax, sadly the guy went completely dark on us. No email answers, no phone answers. Still hasn't shipped out/havent gotten any update/response in a week. Pretty sure this store/the other reviews on trustpilot are fake. Now i have to make a visa claim. DO NOT buy from here.
Canadian help Canada business
Canadian help Canada business
Excellent service
Excellent product
Super fast delivery
Super happy will buy again when I need
Hope your business growing well
Good luck thank you so much for working hard for us
I would recommend York Lenses
I searched various retailers for Sony RX100Vll camera via internet back in early December. Missed buying a used - 2 week old - at a very good price. Continued searching and York Lenses came up with a very large selection of cameras/lenses - but only in a very limited search (even via VPN)almost as if York was a secret source. Verified best I could re company/reputation. Very limited feedback. They responded slowly. Committed on Canada Boxing Day sale. Assumed camera was shipped from Canada. York Lenses sent confirmation quickly showing shipment from Hong Kong... I said to myself O'-'O what have I done.... York sent me FedEx tracing # but due to Xmas/New Year FedEx did not pick up until first Monday 2026 (HK time). Every time I sent email enquiry, York/FedEx responded quickly re delivery explanation. RESULT = camera arrived 3 days from HK in 100% condition. Registered with Sony so camera is not "grey market". My only "complaint" is that York Lenses has to "clarify" why/where they are doing business/shipping from to assure potential purchasers. Yes.... I would buy/recommend again based upon my experience. Perhaps indicate they use Shopify system for assurance.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








