The price is very reasonable. The lens was made in Japan with very good quality. Communication and service is good. Timely delivery updates on my order. Shipping time is longer than big companies... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely garbage service, they say shipped within 2 days and delivery in 7-8. Its been 3 weeks and nothing, keep getting messages that its on the way, no phone call as requested and their phone num... Se mere
Easy to order. Goods were pristine and as expected. Shipment was very good, although the time to receive the order was slightly longer than expected.
Read the reviews some calling the company a scam but I can confirm they defenitly aren't! I ordered a Canon R6m2 and it said it would ship within 2 business days, that ended up being like 5 business d... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At York Lenses, we believe photography is more than just capturing images, it’s about preserving memories, telling stories, and inspiring creativity. As Canada’s prime online destination for camera equipment, we are proud to be a TRULY CANADIAN company, built on trust, reliability, and a deep commitment to the people and communities we serve. From day one, our mission has been simple: to provide Canadians with access to the highest-quality cameras, lenses, and accessories at the best possible prices. We know how hard Canadians work for their money, and we take pride in helping our customers save without ever compromising on quality. By sourcing trusted brands and ensuring competitive pricing, York Lenses makes professional-grade equipment accessible to everyone from seasoned photographers to passionate beginners. But our commitment goes beyond products. We are dedicated to building a safe and welcoming environment for every customer. Shopping with York Lenses means peace of mind: secure transactions, reliable shipping, and a support team ready to assist whenever you need us. Your trust is at the heart of what we do, and we continually work to uphold the highest standards of safety and reliability. Being a Canadian company is more than just a label for us, it is our identity. We understand the unique needs of Canadian photographers, from coast to coast, and we proudly support communities across the country. Every purchase made at York Lenses contributes to a business that reinvests in Canada, supports Canadian jobs, and strengthens our local economy. We are not just selling lenses; we are investing in the future of our country, our industry, and our people. We also recognize the power of photography in bringing communities together. That’s why we actively engage with Canadian creatives, providing opportunities to learn, share, and grow. Whether it’s through educational resources, customer support, or community-driven initiatives, York Lenses is here to nurture talent and empower Canadians to tell their stories through their lens.
Kontaktoplysninger
73 Water St N #300,, N1R 7L6, Cambridge, ON, Canada
- support@yorklenses.com
- yorklenses.com
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy Order
Easy to order. Goods were pristine and as expected. Shipment was very good, although the time to receive the order was slightly longer than expected.
What I received was not expected
What I received was not expected. Not compilant. I wrote about this but received no answer.
The price is very reasonable
The price is very reasonable. The lens was made in Japan with very good quality. Communication and service is good. Timely delivery updates on my order. Shipping time is longer than big companies but it is worth the wait. I would purchase from this business again.
Good place to get a new gear
This is another review since I got separate order and shipment. If you want a new cameras and lenses, this is the place to shop. There are some negative reviews out there which make people nervous about this company. However if you have little patience and not in rush, just place order and wait. You will not be disappointed. My communication with customer service was fast and pleasant.
Great experience, I'd buy again.
Bought 3 Canon C80 cameras from York Lenses. Was concerned because of other reviews but the price was worth giving them a shot. The cameras arrived in about 12 days from ordering. Yes direct from overseas, but came with adapters for the Euro wall plug which was nice. Everything else is as it should be. There was zero difference except that I saved almost $2000 per camera over buying elsewhere. I haven't used their warranty service but at this point I would certainly buy from them again. If you want to save big money and don't mind waiting a few days more to receive product York Lenses is great.
Received my order
Order was shipped on the fifth business day, received on the 9th business day. Not like they promised shipping in two business days, but the total delivery days are ok. Product is new, not NA version, no problem for me with the good price.
Plus long qu’annoncé
Plus long qu’annoncé, mais finalement ma commande est bien arrivée sans mauvaises surprises.
**Thank You, York Lenses!**
I was honestly very hesitant about placing my order at first. I spent a couple of weeks going back and forth, trying to decide whether I should trust the company. During that time, I came across a positive review on Facebook and decided to message the person who posted it. He kindly replied and shared his experience, mentioning that they can be a little slow to get started, but once the package is with FedEx, delivery is very fast. (In my case, everything moved along just fine!)
Based on his feedback, I decided to place my order. Shortly after ordering, I received a thank-you email, which was reassuring. I chose not to send multiple follow-up emails—I figured that if I could wait a couple of weeks to decide, I could certainly give them a week to process my order.
About four days later, I received an email letting me know my order was in progress. Two days after that, they informed me that I would soon receive my FedEx tracking numbers. Three days later, I received two tracking numbers—one for the lenses and one for the Canon R5 Mark II.
Overall, I’m very happy that I ordered from York Lenses (saved $$$$). The communication was clear, the process was smooth, and everything arrived as promised. A big thank you as well to the person who took the time to respond to my message and help me feel confident in my decision.
I will definitely be ordering from York Lenses again!
Adam Morgan
Take advantage of low pricing
It took some time to reach, but reached safe and sound... Excellent service and would recommend others to take advantage of low pricing.
Bon prix
Bon prix , livraison rapide , je suis très heureux de ma Caméra , amicalement Rob .
The service was excellent
The service was excellent, very friendly and patient,delivery as promised
Shady transaction
It is not expected to have a different language that this seller seems to allude. There is no offer of a return policy. Now I am not even sure of any warranty. The seller advertised a 2 year warranty. Who would I reach out to in case of failure of product?

Besvarelse fra York Lenses
Great service any bumps on the way to…
Great service any bumps on the way to competion was smoothed out by Tracy and gord at yorklenses.com...great service...
Shocking, Unbeatable Prices! BUT customer service!? ....
Being on a very limited budget I did lots of research & scoured the internet for the very best deal on a Nikon Z8 & matching 180-600 lens. About to finalize a purchase through a well known camera store, i decided to double check one last time by simply Googling 'Best price on Nikon Z8' and noticed a company appear I hadn't earlier seen, York Lenses. Their prices were by far lower than anywhere else, and after finally getting through with a rep on the chat message window, I found additional savings were to be found at checkout for buying 2 expensive items together (camera & lens) Indeed I saved an extra aprox. $175 on top of close to a $1,000 less over nearest competitor. I decided to place my order & that's when the scary, uncertainties began! After the initial confirmation e mail, things went silent, & fears of maybe i was scammed ( too good to be true started haunting me) . Trying to contact anyone was next to impossible, even with testimonials on their website of great customer service failed to be true. And after discussing with a few people, the consensus was 'fake website' , scammed! There were only a handful of followers on social media so my daughter was almost certain it was a scam. I held onto a glimmer of hope being they seemed very new & that's what i clung to, for them seeming quite unorganized being the issue. And worst, the provided customer service ph # was never answered, always going to a bizarre voice msg. I was so worried I called Visa security & got wheels in motion to possibly put in a claim as it had been over 10 days & still no updates, or confirmation #. Long story short, FINALLY a glimmer of hope with a long awaited e mail stating a tracking # would be sent to me after the weekend. And at exactly 2 weeks in, one appeared , Phew! Things now started feeling legit again, and it did finally ship all the way from Hong Kong, but did arrive another 7-10 days later. I had zero issues with lengthy wait as was SO worth it for the unbeatable price. BUT OMG Please work harder on transparency & customer service reassurance, York Lenses!! So 4 stars for price that was miles better than anywhere else, product all perfectly packaged & arrived in pristine, obv. new condition. But no star for strange interaction, ghosting ,& mysterious customer service, phone line seemingly not even theirs. Finally, during the stress of wondering if i'd been scammed I checked reviews ( yes that should have been done before ordering, my bad for rushing!) And that was scarier yet, reading a few others were going through the same silence, some also stating 'SCAM'. Obviously it wasn't for me , but I'd recommend being cautious & trying to verify concerns through a phone call with a rep when they hopefully have their phone issues resolved!
Great experience
I was a little nervous ordering from this company as I hadn’t heard of it before, but the price for the Nikon P1100 was $200 less than anywhere else, so based on recent reviews, decided to give them a chance.
The camera came quickly-about 8 days from Hong Kong, with regular updates along the way. It arrived well packaged and sealed and we are very happy with the camera and with the experience!
Camera purchase with York Lenses
Ordered a SONY RX100M7 camera back on Feb 5 from York Lenses. Communication with them regarding the order and Fed Ex shipment delivery information were promptly notified through by emails. Product has been safely delivered and received on Feb 13. No complaints.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







