Yonder Rewards Cards Anmeldelser 

Do not go nearly this joke of a finance company!
I applied for a card and was accepted with an £8k limit in readiness for a my holiday at the end of the year. Today i have been informed (four months after applying and being accepted) that I seemingly pose a credit risk because i have not spent on the card yet and they have conducted a credit search, which i didn't authorise, and reduced my limit to £3000.
On sending them a message via their chat system, they responded with a scripted response (no real human like interaction) and informed me that they were closing off the chat before i had even wrote a message in response so obviously customer service focused company.
I work for a financial institute so know exactly why they have reduced the limit and it has nothing to do with being a "risk" to them.
Honestly, apply to a different company to save yourself having to deal with this clowns! I have asked them to lodge a complaint and have requested to close my card and have still yet to receive a response for either so that maybe stretching their capabilities from the sounds of it (to be fair they have said a complaint handler will contact me in three days which is industry standard, but no need for a delay in cancelling my card).

Signed up as they were offering a decent 6k limit. Today without warning this has dropped to 2.5k. They have the audacity to mention it's nothing I did? Well then reinstate my old limit! Awful customer service who give generic unhelpful answers.

Haven't had any issues with the card, but the rewards are limited to only big cities. Also, they cut my credit limit by more than 50% for no reason (my credit rating in Experion is the highest it can go, and nothing has changed).

Really handy card to have when travelling a abroad as there are no fees.
Fast application a d acceptance procedure.
Not a problem at all

I've been a loyal Yonder customer for around 2 years now and I cannot recommend it enough! From the super friendly, helpful and available customer service to the quality of the rewards, it's all fantastic. I used a much larger competitor's card scheme previously which was not only annually far more expensive, I would never really have a genuine use for the points I was accruing. With Yonder I'm using my points on things I actually do want to do, not just for the sake of spending what I have earned. The app itself is really clear and user friendly, it doesn't complicate anything and it makes all transactions and activation of rewards very straightforward.
If I were to critique one small aspect, it would be to develop a means that a dedicated link from the app is not needed when spending at an experience so that points are not missed. Understandably I imagine this link is a means of income so it's probably not a fair request but if it were possible to find a workaround that would be great.
Overall, it's become my favourite credit account by a long shot.

I really thought yonder was such a good account, really liked the concept however my account was suddenly blocked due to me trying to withdraw from PayPal into the account, I didn't realise this wasn't allowed. They have held the payment and also blocked my account without giving me any communication is was being blocked. No one replies to you. I am a single mother with 2 children with bills to pay which I am still unable to do! There is still money in the account which i can't even access either. They do not care, show zero empathy and have made me feel like an outright criminal even though I have already shown the legitimacy of my payment! Wouldn't recommend at all.

I like that I get something back for spending money on something I would normally be buying. I have got to try some great restaurants and brands via the reward points

The app is super user-friendly and the cashback rewards are excellent. However, I took off one star due to a confusing login loop. If you mistakenly enter the wrong email, you get stuck on the registration screen with no obvious way to go back—even a fresh install doesn't fix it. I eventually figured out that you have to shake your phone to trigger a logout pop-up. Yonder needs to make this logout option visible on the screen so users don't get stranded!

Easy to use n quick application

I’ve been using Yonder for a while now, and as a whole, it’s great. In fact, it has probably been one of the best credit cards I’ve ever had in terms of rewards, UX, and day-to-day use. However, a recent backend decision has completely shattered my trust in how they handle customer care.
Without any warning or prior notification, Yonder drastically reduced my credit limit. Because they did this out of nowhere, my credit utilisation instantly jumped from a healthy 22% straight up to 90%.
As anyone who manages their finances knows, a 90% utilisation rate looks terrible on a credit file. This decision, made entirely in a vacuum, directly damaged my credit health and caused my score to drop. Had Yonder simply sent a notification or warning that a limit reduction was coming, I would have immediately cleared the balance to protect my credit profile.
It is absolutely absurd practice for a modern financial institution to alter a customer's credit parameters without warning, knowing the automated damage it causes to their financial standing.
Yonder is an excellent product, but their risk management team needs a serious reality check on transparency. I strongly recommend notifying customers before decisions are made on their accounts in the future. Don't let a great card ruin your credit health over poor communication.

Really helpful customer services. Easy to use app.

I use Yonder for my everyday purchases as well as any major purchases. I love the benefits of not having to worry about monthly interest charges as payments are taken from my debit account regularly.
Yonder keep me informed of all transactions plus the points earned on any spending are great. I have booked hotels and airport lounges using points.

Really novel idea that gives you rewards that makes every day life more enjoyable

Really easy to make payments on setup etc. Great app and really handy card for use especially abroad

Being a rewards based banking / credit experience, you've really nailed the user experience. The flexibility to earn vs redeem, and the ability to browse all the participating restaurants and experiences has genuinely been a nice thing to browse. I'm not usually one to have my social calendar influenced by points, but I'm starting to! The experiences from other cities are interesting but also distracting when they're time bound and places I'm not planning on visiting - removing them feels like a bad choice but perhaps an option to hide them, and prompt users on them if Yonder detects a transaction in those locations?

Many years using a BA AmEx credit card and it's been so far impossible to use my Avios - reward flights seem to sell out many months in advance. With Yonder it's a totally different story: I've been able to use my points a couple of months into being a member and I'm confident that when I want to use them an opportunity is there to do so. Their travel insurance has also been great so far - rental car excess claim processed and money in my account in a matter of days. All the best and please keep expanding internationally!

Would highly recommend this card as just using it for all my monthly transactions has earnt enough points for a couple nights away for free😁

I’ve had a very positive experience with Yonder. The application process was straightforward, the app is easy to use, and customer support has been responsive whenever I’ve needed assistance.

I particularly appreciate the rewards and travel-related benefits, which have provided good value in everyday spending. The app gives a clear overview of transactions and account activity, making it simple to manage.

Overall, my experience has been smooth and reliable, and I would recommend Yonder to anyone looking for a modern credit card and rewards platform.

Amazing and good rewards highly recommended

The points system is excellent, it gets you out seeing and enjoying new places and it really feels like you're getting extra value from your spending!