YesWelderAnmeldelser 

When I got my new welder, TIG-200P-ACDC-PRO AC/DC Aluminum TIG Welder, right out of the box the rheostat that adjusts the amperage was faulty and did not work. I immediately wrote to Customer Support and Ana from YesWelder Support came on to address my situation. She said they needed a video of the welder to address the problem. I've never had luck sending a video via email before and Ana explained a few methods I could use to send the video to their technical department. Once YesWelder saw the video, Ana got back to me and said they would replace the welder or since that particular model seemed to be one of their more popular models, there would be a slight delay in getting it to me. So, they gave me a choice to either wait for the replacement or they would give me a full refund immediately. Not having time to wait, I took the refund and the same day Ana sent me a refund notice for the total amount to ensure the issue was addressed promptly. I also got notice from my CC company that the refund came through. So, I was very happy with their prompt service in addressing the problem. In addition, Ana also offered me a 15% discount on my next order as an additional compensation for my inconvenience. I was very happy the way they dealt with the issue and the promptness of their service and help from Ana to get me through it all. YesWelders have some very nice products, and I would not hesitate to purchase from them again.

On November 2025 I purchased a Yeswelder DS 65 PRO plasma cutter directly from Yeswelder website. The unit arrived well packaged and I was curious to see if the unit lived up to the hype. I previously had ordered a Yeswelder Firstress BP200 (amazing little welder for a DIY like myself)
January 18 I had my first project and had to cut 86 inches of 3/8 inch iron plate and nearing the end of the cut I saw a green light through the cut tip and stopped to inspect the cutting tip. What I thought to be a burnt electrode and easily replaced turned into a struggle. Turns out the electrode had melted into the female end of the torch and after a bit of struggle, I was able to remove it and realized the female portion of the torch had been damaged as well. I contacted Yeswelder and had a response the very next day. Anna asked for pictures of damaged parts . Anna contacted me within hours to tell me that a new replacement torch was sent out and was given a tracking number. The new torch arrived at my front doorstep in two days. Thank you Anna for the quick response and Yeswelder for their customer care. Very few companies have this type of care after the sale these days and good to see that it still exists. Thank you Anna !

Recently purchased a ywm-211p. The welder was not working right so I reached out to support at yeswelder and they quickly help at trying to resolve the issues but found it was defective. Ana from the support team was very helpful through this process and was a great help with the refund process. Will be trying a different machine out soon and very satisfied with there help in this matter

Ana with Yeswelder help me out with my issue with the spool gun. Ana was very easy to communicate with and got me what I needed.
Thank you!

I found some physical damage to my welder, perhaps some rough shipping damage, Ana helped me out quickly and organized a replacement with no trouble whatsoever! I appreciate how fast I got help and how quickly they sent me a replacement from a US warehouse.

I learned how to weld out of necessity and started with a MIG 205DS-B from YesWelder about 3 years ago. Got my DP200 from the Kickstarter campaign and I'm more than thrilled with this machine (sold the 205DS-B). I did a stupid thing and damaged a capacitor on the screen board trying to do an SD card update and when I reached out to them to buy a replacement board Raymond got back to me stating that they didn't sell the parts but will send me a used machine so I can pull the part from it. Received what looks to me like a new machine with all of the accessories and wire rolls. Amazing customer service! Now I can fix my machine and have extra parts just in case.
Way to go @YesWelder!

So far, great. I just received my welder but UPS “lost it”. I had to file a claim with them and needless to say was very concerned that it could need a lengthy experience. I also reached out to Yes to let them know I didn’t receive my welder although UPS said it was delivered and within a day Raymond reached out and told me they could send another. It was a great relief and unexpected. Thank you.

Great customer service. Welder was received from shipper with substantial damage despite robust packaging; however after emailing customer service I received prompt resolution with a new unit shipped out the next business day. Welder was received without damage and works great. This company stands behind their products.

I’ve owned my MIG-205DS for about a year and have had no complaints. I did have a minor issue with my welding helmet tensioner recently and upon providing feedback to the YesWelder team and sharing a short video, Raymond responded quickly with a solution and kept me notified throughout the process. The affordably priced quality products and customer service are what keeps my company running smoothly making me a dedicated customer of YesWelder.

Needed to update the software in my YesWelder DP200 to add new features. After downloading the software update I attempted to install using the instructions on the webite. After several attempts the update would not complete the last step. I contacted YesWelder customer service, service Rep Ana contacted me very quickly. I explained the issue and Ana had me send her a couple of pictures and a short video of the issue. She was quickly able to give me an alternative method of installing the update. I followed her instructions and the update installed perfectly. I love my YesWelder DP200, but the quick customer service makes it even better. I highly recommend YesWelder.

Raymond is great. quick reply effective

I was having trouble with the YesWelder 250 TIG machine. Ana was able to ask me if I was sure that I had the correct collet and collet body for my electrode. By chance I had two kits, so I swapped out the 3/32 collet body for the one in the other kit and I was able to use the pyrex shield with the 3/32 collet for my TIG welding.

Ana resolved issue timely and efficiently. I will definitely order from YesWelder for further welding needs.

Ana did a great job taking care of my concerns. Thank you!

Didn't get a welder yet but accidentally purchased the wrong one. After realizing this I emailed in and Raymond cancelled my order for me in under 12 hrs so I was able to order the correct one.

Costumer support was great Ana was able to give me a refund.

I purchased the welding goggles with the face mask to use as a fire watch and for welding at my job inside of an 54” tunnel, unfortunately the goggles had cracked at some point during the job Ana over at the Yeswelder customer support team immediately sent out a whole new unit free of charge I was extremely impressed and happy! Thank you Yeswelder for your awesome and high quality products and customer support!

We originally had an issue with receiving only part of our order. Customer service was very quick to respond, letting us know the remaining parts would arrive the following day, which they did. YesWelder has been great to work with, and Ana even sent us a $20 gift card for the delay. We will definitely order from them again in the future.

Had a problem with the shipping company on how they treated my order looks as the company drop it upside down and crushed the handle into the machine, Contacted the the company and very quickly got a reply From Ana She immediately reply and since I had shipping insurance she got right on and handle everything for me very Quickly. Can't say enough on what amazing service she did. They pack the machine very good but shipping company caused the problem. Not had the pleasure yet on using the unit but I'm totally satisfy on the customer service of the company.

YesWelder TIG machine exceeded my expectations. After moving the machine stopped functioning. With a simple video and pics Ana was able to diagnose the issue and the welder is back up and running. Customer support from both the Instagram page and Ana was amazing.