I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great advice on purchasing with regards to style, intended purpose, size and fit. Excellent quality and the deck ankle high boots have lived up to expectations and the marketing claims thus far and I... Se mere
Virksomheden har svaret
Well made: really good fitting, comfortable to wear and easy to put on and get off - no struggles at all, happy to say. Although expensive compared to rival products I was attracted to consider purch... Se mere
Virksomheden har svaret
I purchased the size advised by the guidance and the fit was too narrow for me, and I don't have particularly wide feet. This in it's self is not an issue and the boot looked quite good. However, whil... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Over 75 years ago, a boot arrived in Alaska, as rugged and real as the people who live and work there. Like Alaska’s people, those boots did their job no matter what the conditions. Now an Alaskan icon, our XTRATUF boots are 100% waterproof, flexible, and durable – made to keep you dry, stable, and always comfortable. XTRATUF boots have become the badge of ultimate preparedness for the individuals of Alaska, and an essential part of life in the water. With styles for men and women, XTRATUF is built for those who work hard, play harder, and never let the weather get in the way.
Kontaktoplysninger
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH, Gloucestershire, Storbritannien
- help@Xtratuf.co.uk
- xtratuf.co.uk
4,3
Fremragende
177 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service number not picking up, trying here!
Hi there, the boots I ordered on Nov 6 have been returned to the warehouse in ON, I have been on hold for almost an hour, please can someone call me to arrange the new delivery? The current shipping tracking number is 608613929769
6. november 2023
Uopfordret anmeldelse
Besvarelse fra XTRATUF
So sorry Jessie for the delayed response as we are experiencing a high volume of queries, so thank you for your patience! We have followed up on the return and the refund has been issued.
Well made and comfortable
Well made: really good fitting, comfortable to wear and easy to put on and get off - no struggles at all, happy to say. Although expensive compared to rival products I was attracted to consider purchase by Xtratuf's obvious care for the comfort of their customers feet. The dicount offered to new customers msde the deal !
Would have awarded 5 stars if cushioned insoles had been provided as standard. Still very pleased I bought them - yhe deck boots.
5. november 2023
Besvarelse fra XTRATUF
We are so glad to hear this. We have also fed back your comments on the insoles to our Product Development team. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Great Experience
Website was easy to use, ordering was simple, and the product was dispatched quickly and arrived on time.
4. november 2023
Besvarelse fra XTRATUF
Thanks for your comments! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Besvarelse fra XTRATUF
Glad to hear this! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Besvarelse fra XTRATUF
We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Consistently receiving incorrect size
Second time ordering a size 10, received size 11. No response to queries sent to customer service. Would love to exchange but at this point it’s hard to have faith that they can send the size you order…
16. september 2023
Besvarelse fra XTRATUF
We are sorry to hear of your disappointment. We are working to get UK sizing added to the XTRATUF® packaging which is currently showing in US sizing. If you’re concerned about the size you have received, the UK size is printed inside the footwear.
Absolutely fantastic
Delivery arrived very soon after the order was processed. I’ve always struggled to find a waterproof shoe I can fully rely on until now. Absolutely fantastic, and well worth the money.
5. september 2023
Besvarelse fra XTRATUF
We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Such comfort and good design.
Well made well structured build so comfortable and clean and sharp look and design.
2. september 2023
Besvarelse fra XTRATUF
This is great feedback which we'll pass onto our Product team. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Besvarelse fra XTRATUF
Thanks for the feedback! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
This is my second set of your boots and…
This is my second set of your boots and I won't go back. By far the most comfortable durable boots I've worked in. Thanks!
2. august 2023
Besvarelse fra XTRATUF
Thank you Joe, what great comments! As a thank you, please check your inbox for a surprise from us!
Lo esperado 👍
28. juli 2023
Besvarelse fra XTRATUF
Gracias! We're grateful for your review, please check your inbox for a surprise from us!
Great end to end experience
Great ordering experience and really pleased with product- especially with discount!
28. juli 2023
Besvarelse fra XTRATUF
Thanks Erica! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
They are brilliant ☺️
25. juli 2023
Besvarelse fra XTRATUF
Thanks! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Besvarelse fra XTRATUF
Thanks so much for your comments! As an appreciation for the time you've taken to review us, please contact our customer service team for your surprise code. help@xtratuf.co.uk
Great quality at reasonable price and…
Great quality at reasonable price and fast delivery
26. juni 2023
Besvarelse fra XTRATUF
We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Great product and super helpful staff
Great product and super helpful staff - can’t go wrong!
12. maj 2023
Besvarelse fra XTRATUF
We are so glad to hear this, thank you!
Besvarelse fra XTRATUF
We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Best boots ever…
These are the best boots I’ve ever bought. Seriously comfortable and practical. I now wear these more than any other shoe! They are perfect if you are looking for practical, hard wearing and supportive deck wellies. I have two pairs now and will probably get a third. So nice to have colour choices that are actually cool too. An extra bonus is that you can take them off and put them on hands free which is invaluable.
4. april 2023
Besvarelse fra XTRATUF
Thanks for the wonderful comments! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Important to have a good fitting boot which you have to wear for long hours and keep your feet warm and dry
Read about the these boots in the sea angler magazine
I own a small bass fishing boat and these boots will be ideal
I have tried them on and they feel and fit great
3. april 2023
Besvarelse fra XTRATUF
Thanks John! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Besvarelse fra XTRATUF
Thanks James! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.