Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... Se mere
Looking more and more like a scam. Download the software, no License Key, no customer service via email or live chat (the latter says "Instantly responds in under a minute" It would be funny if I ha... Se mere
Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me rea... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.
Kontaktoplysninger
Top floor #3, Piccadilly Place, M1 3BN, Manchester, Storbritannien
- +44 161 818 6464
- sales@xpresskey.co.uk
- xpresskey.co.uk
2,4
Under middel
157 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This was a very simple straight forward…
This was a very simple straight forward transaction. A quality product, a decent discount and efficient service. Id highly recommend this company.
14. oktober 2020
Very helpful.
Excellent customer service when I made an error on the product I bought. Quick and efficient.
14. oktober 2020
AVOID!
AVOID!
I bought a copy of Office but could not install it as my computer would not accept it. I contacted seller who said it was not compatible with my machine. I asked for a refund, they refused.
9. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Xpresskey
Hi Rita,
It is unfortunate that we couldn't agree on resolving the compatibility issue with the software that you purchased. It is our protocol to inform and remind customers to read the full product specifications before deciding on the right software for their device. The Product Specifications can be clearly read on the product page and can't be missed out. It is very important that our customers clearly understands exactly what they are buying.
Nonetheless, we would like to extend our support as promised and our guarantee in getting you the right software at no additional cost. We want to make sure that you are fully satisfied with your shopping experience at Xpresskey.
Please feel free to reach out to us on our website through our chat support, or you can call us or send an email at sales@xpresskey.co.uk.
Thank you!
Abbie Baker
Xpresskey Customer Care & Retentions Dept.
Purchased home/ student package
Purchased home/ student package. Unable to use the product key and unable to activate it.
Extremely poor customer service, unable to contact anyone, phone switched off and email response extremely slow.
Would not recommend
9. oktober 2020
Uopfordret anmeldelse
This company sells fake software..
This company sells fake software that is not compatible with many computers and worse, they will not refund you if something goes wrong. AVOID THIS COMPANY AT ALL COSTS
6. oktober 2020
Uopfordret anmeldelse
Great Customer Service
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise activation which was easy. Worringly, some reviews say their package expires after 3 months...heard similar problems previously. Time will tell. But have to say great service today.
27. september 2020
Uopfordret anmeldelse
Purchased Microsoft Office 360
Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me reactivate. I googled the situation to find that counterfeit versions deactivate in 3 months so it looks as if I have been ripped off. I have just emailed them but dont expect any response. They are still around though so maybe not a good idea to purchase anything from them.
30. august 2020
Uopfordret anmeldelse
Purchased Microsoft Office Home and…
Purchased Microsoft Office Home and Student for my MacBook Pro, discovered doesn't work with OSmacCatalina, my fault. Rang Xpresskey, firstly engaged and a message "The other person has hung up", tried online Helpdesk with typed query, no response after 15 minutes despite the banner headline "Instantly responds in under a minute."
20. august 2020
Uopfordret anmeldelse
Technical support rep Frank saved the day!
One thing i failed to do is read the important details. I purchased office 2011 for my mac which had Catalina and found out it is not even compatible. A huge disappointment with Microsoft and insisted to contact the seller, Xpresskey. Chatted with Annie and then had me connected to Frank their tech support. Frank had been very patient explaining the issue and replaced 2011 to 2019 without questions. I now have Office 2019 up and running. Kudos to Frank!
9. juli 2020
Uopfordret anmeldelse
M/S Office 2019 Purchase
Purchased a M/S Office 2019 Key. Received the key within about 15 minutes after completing the transaction. Installed the software (upgrading from 2013). Office key was validated and had no problems.
30. juni 2020
Uopfordret anmeldelse
Avoid
Avoid - selling software with activation keys that do not work!!!
I Purchased Microsoft office via the website and was given a download link.
I downloaded the software but the provided activation key failed to work.
The advertised 24/7 help is none existent.
Thankfully I made my purchase via Paypal, I have now made a claim for a refund
18. juni 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.