Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... Se mere
Looking more and more like a scam. Download the software, no License Key, no customer service via email or live chat (the latter says "Instantly responds in under a minute" It would be funny if I ha... Se mere
Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me rea... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.
Kontaktoplysninger
Top floor #3, Piccadilly Place, M1 3BN, Manchester, Storbritannien
- +44 161 818 6464
- sales@xpresskey.co.uk
- xpresskey.co.uk
2,4
Under middel
157 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very prompt service
Very prompt service, so the software was downloaded and installed within an hour of purchasing.
10. marts 2021
Easy to install
9. marts 2021
Excellent price and instant download
Excellent price and instant download. What more could put want?
9. marts 2021
Just bought 2019 office for home…
Just bought 2019 office for home use...need to ask questions..claim response within a minute...waited 30 mins now and counting..2hrs later I’ve managed to download and all seems to be working well. They did however, eventually come in on the helpline. Always nervous times when you spend money a can’t get an acknowledgment
5. marts 2021
Uopfordret anmeldelse
Besvarelse fra Xpresskey
Hi Martin,
My apologies for the delay in our responses. We experienced a system downtime earlier and it rarely happens. Rest assured that we are working on your concern and we have already assigned an account specialist to assist you.
Note: Remove all versions of Microsoft Office installed on your machine before installing the retail version. Multiple versions of Office installed will cause errors and conflicts.
Cheers,
Abbie Baker
Xpresskey Customer Care & Retentions Dept.
Excellent assistance on the chat line…
Excellent assistance on the chat line first and then very easy to download for myself and my wife
5. marts 2021
easy to purchase and download was…
easy to purchase and download was almost instant.Best price for what I purchased. Great service
4. marts 2021
Great price helpful service
Very responsive tech team, helped me set up Office for both my Mac and PC when they were both misbehaving...
4. marts 2021
East to order with great guidance to…great service
East to order with great guidance to correct parts and fast delivery; great.
4. marts 2021
Great service
4. marts 2021
MS Office 2016👍
I had a problem setting as 365 office was causing it issues.So on contacting their help line I was put on to Technical support and was done remotely. Now working fine I am happy 😁
23. februar 2021
This was a good and fast service and…
This was a good and fast service and very efficient. The product is very easy to use.
18. februar 2021
Very helpful
14. februar 2021
Very helpful when I had a problem
Very helpful when I had a problem. Talked me through it and resolved swiftly.
14. februar 2021
Professional and friendly approach.
Professional and friendly approach.
Incredibly knowledgeable
13. februar 2021
Instructions where easy to follow and…
Instructions where easy to follow and everything seems to be working
13. februar 2021
Happy ending and very grateful!
After so many inconveniences, the Microsoft Office has finally been installed. Thanks to the technical support received from Xpresskey. Thanks a lot. I'm very grateful.
Thank you David for your help
12. februar 2021
Uopfordret anmeldelse
Besvarelse fra Xpresskey
*Update 12/02/21 - 5:22 PM
Please give us a chat instead. I have assigned an account specialist to handle your case.
Abbie
*Update12/02/21 - 12:49 PM
Please see screenshot below to activate your Office 2019 via Telephone Activation:
https://cdn.shopify.com/s/files/1/0276/2725/7994/files/bfc2d9d5-2365-4aac-b243-f93b1df1ac05.png?v=1613105357
Please see instructions on how to activate your Office 2019 via Telephone Activation:
https://support.microsoft.com/en-us/office/activate-office-using-the-activation-wizard-1144e0de-e849-496e-8e33-ed6fb1b34202?ui=en-US&rs=en-US&ad=US#bkmk_phone
*Update 12/02/21 - 12:02 PM
You were with a customer service representative a while ago and was about to help out but somehow you were no longer replying.
The telephone number to call for the activation can be seen in the activation window. Select your country then provide the Installation ID. Should you have issues with activating via telephone, our customer service representatives can call Microsoft on your behalf.
12/02/21 - 11:02 AM
Hi Alba,
Upon checking the account and email that you have sent us. You wanted to use your purchased license on a new computer but it is still registered to your old computer. Hence you will be using the same license on 2 computer devices which is breaches Microsoft's license term.
As we have explained previously, the only way to use Office on your new computer is to purchase a new license.
If you want to use your license, you may try the telephone activation. The telephone activation option can be seen after the installation. You may still have the access to your digital files and allowed to download the full Office suite installer.
Kind regards,
Abbie Baker
Xpresskey Customer Care & Retentions Dept.
New to Mac solved
New to Mac I downloaded the wrong software and the service team provided me with software that works on my Mac. Great service and instructions for install are easy to follow would buy software in this way again many thanks :)
11. februar 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.