Still haven't received my order that was ordered 1 month ago. Delivery was supposed to be 3 weeks ago. No urgency from customer service.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great price on adventure boots, return policy and quick shipment after order placed. If anything they could work on would be allowing more customer ratings as this is were its easy to find info on pro... Se mere
Purchased Course Jones Jeans, Cafeman cargo pants, and XLmoto aramid hoodie. Happy with all products. Jean fit excellent. All products give very good value for price. Shipping costs per unit was ch... Se mere
I was always skeptical about this website, but when I made an order, I changed my mind. Delivery time was good, product price - awesome, product quality - good. Overall I'm glad I found this websi... Se mere
Virksomheden har svaret
4,1
God
368 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything OK
17. august 2022
Fast and all great
15. august 2022
Excellent customer service and products
10. august 2022
Best moto gear site!
Discovering your website made me happy. Communication due to purchase, fast shipping and nevertheless - product quality, are on and above all expectations! Looking forward to order more of gear
8. august 2022
Great service
Great service, fast delivery and the product is awesome! Very happy with the purchase.
5. august 2022
First online purchase from New Zealand.
first purchase, delivery to NZ was fast, whole experience was super easy. Purchased set of Kevlar jeans, very impressed with quality. sizing chart was pretty accurate. will purchase again.
1. august 2022
Great Value Jacket
I'm very pleased with my new jacket, I love the traditional styling, it is also comfortable to wear.
I have worn the jacket once here in New Zealand on a cool winter day and was a bit colder than I expected so I don't consider the jacket's insulation is as good as my older one.
Quick delivery to me in New Zealand this time . .
31. juli 2022
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I have still not received my order
I have still not received my order. No one responds to my emails requested an update. Customer service... where are you?
30. juli 2022
Besvarelse fra XLMOTO.COM
Hello,
Thank you for your review.
According to our system there was in issue in transport causing the parcel to be returned to us.
We have informed you regarding this matter via e-mail, but can not see any other contact nor respone on our e-mail.
If you still did not receive your order, we kindly ask you to contact us via info@xlmoto.com.
We will reply as fast as possible, which usually happens within 24 hours.
Kind Regards,
XLMOTO
Problem with jeans
I have received jeans which have small holes and they have reported back that they are stains and to clean them with damp cloth…
29. juli 2022
Besvarelse fra XLMOTO.COM
Hello,
Thank you for your review.
If the solution provided by the claims department is not solving the issue, please kindly provide feedback via e-mail:
We can see that our Customer service has asked for a few more pictures of the issue, so we can find a solution for you as fast as possible,
Kind Regards,
XLMOTO
U guys are awesome!.
28. juli 2022
Great work
Great work! Quick, easy order and checkout. Extremely short delivery time. Will use this site again, for sure!
28. juli 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.