Still haven't received my order that was ordered 1 month ago. Delivery was supposed to be 3 weeks ago. No urgency from customer service.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Still haven't received my order that was ordered 1 month ago. Delivery was supposed to be 3 weeks ago. No urgency from customer service.
Virksomheden har svaret
Great price on adventure boots, return policy and quick shipment after order placed. If anything they could work on would be allowing more customer ratings as this is were its easy to find info on pro... Se mere
Purchased Course Jones Jeans, Cafeman cargo pants, and XLmoto aramid hoodie. Happy with all products. Jean fit excellent. All products give very good value for price. Shipping costs per unit was ch... Se mere
I was always skeptical about this website, but when I made an order, I changed my mind. Delivery time was good, product price - awesome, product quality - good. Overall I'm glad I found this websi... Se mere
Virksomheden har svaret
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
You or your logistics forwarder canceled my order twice. I've ordered at least 2 times before without any issues.
UPDATE 10/03/2023; thanks for your reply. Order got re sent, and then canceled once again, again with no explanation. I must insist: I've ordered stuff from you at least twice before, with no issue.

Besvarelse fra XLMOTO.COM
Great range of products, really good quality, fast shipment, easy to filter when online shopping and price beats anything here in Australia.
אני רוכש באתר שלכם מספר פעמים,החוויה נעימה המוצרים איכותים ויש מגוון רחב.המשלוח מהיר .
Was waiting too long for shipment preparing, but after it was delivered to your warehouse - dhl did delivery to my home very fast. The ordered gloves quality and its price was the best.
Geachte medewerker van XLMoto.
Als u dit leest, wilt u dan zo vriendelijk zijn de restitutie van mijn bestelling over te maken? Ik heb met Sinterklaas 2 helmen ontvangen en heb er 1 teruggestuurd op 5 december. Ik krijg op 13 dec. een bericht dat jullie de helm hebben ontvangen op het retour zendpunt en op 15 dec. op het hoofdmagazijn.
Jullie zouden verder gaan met mijn verzoek in het retourportaal.
Ik weet niet hoe lang dit gaat duren maar ik vindt het wel héél lang duren. Al vanaf 3 december. Dat is al een maand om die €45,- terug te krijgen. Wachten jullie tot iemand overleden is zodat je niks meer terug hoeft te betalen of hoe zit het?😡
Lekker op tijd gereageerd. Maar uhhh...voor het gemak maar even €5,- erafgetrokken. Ik dacht dat ik genoeg had betaald voor verzendkosten tijdens de bestelling.

Besvarelse fra XLMOTO.COM
Excellent as usual, top product delivered to the other side of the World promptly and accurately.
If I need something for my bike I always check with xlmoto first, they have good prices and extremely fast and affordable shipping. On the occasions I had to reach out to customer service they quickly replied and helped me out with no problem. Recommended!
I bought the Sena F2 dual pack. Fits the helmets great. Easy to install. Package arrived within 7 days. Quicker than some packages ordered within Australia. No fuss at all.
placed many orderrs and the last i placed was on Sunday and one of the items I ordered by mistake 2 pc, after 2 minutes!! I saw it and sent a mail to customer service to delete 1 thier answer was it is to late and sent 2 pc
Now I one new item with no use

Besvarelse fra XLMOTO.COM
The product came so quickly.
Communication with the seller is great.
Quality gear and fair price.
There are many on line stores out there, but there is only one that is XLent at customer satisfaction, and XL Moto is it. Yes they may be a bit more money, but what they promise is exactly what they deliver. I am a truly satisfied customer from all aspects of their business.
Thank you XL Moto
I got what I orderd and I have received it in time!
Real fast delivery, good price and good quality of products. And I like Vanesa Ruck :)
The only complaint is that there is no exchange of goods if the size does not suit us
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.