Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a few watches, which were never delivered. Lost tons of time exchanging emails with their support, who were lying all the time about a ship out, while actually they never did it - logistics co... Se mere
Virksomheden har svaret
I purchased 2 watches. Inverter II and NASA Artemis. As inverter II looks amazingly beautiful, it remains powered only for less than 24 Hrs. Artemis turns out to be an amazing watch. Very intricate... Se mere
Virksomheden har svaret
Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätt... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...
Kontaktoplysninger
USA
- xeric.com
Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
only care about pushing the sale
only care about pushing the sale. no post sale support. lost money on this one - buyer beware.

Besvarelse fra XERIC WATCHES
Early backer of the Timeline Retrograde…
Early backer of the Timeline Retrograde here. Been waiting for this baby for many months, shipping finally started in mid-June and I spent many a week refreshing the tracking-sites in anticipation. It finally arrived yesterday and, wow, what a major kick in the nuts. The watch itself LOOKS as advertised, the finishing on the case and dial are pretty good except for some really misplaced writing on the caseback which is not level at all, like not even close. Never seen that before, not even on $50 dollar cadisens from AliExpress.
The movement is what it’s all about of course, and it delivers… sort of, except for the datewheel, like what were they thinking, I wasn’t sure it was gonna be as bad as I had heard before I saw it with my own eyes and, yeah, it’s pretty damn bad. The movement itself feels brittle as well, you can only set the time forwards, doing it the other way risks damaging it. This makes me kinda nervous to set the time at all, like, if you miss the minutemarker you’re aming for when setting the time, you have to go forward another 24 hours again to get it right which is annoying. I’m also worried about the serviceability of this thing as the movement is heavily customized.
But the worst part about this watch BY FAR is the bracelet. The buildquality and QC of this bracelet is like it came straight from TEMU like what the f***. The watch is made to be permanently on a bracelet and the bracelet feels like it came straight off a casio from the 90’s. Unbelievable how a watch that will retail for $1200!!!! Get’s shipped with such bad quality. Even though I only spent $699 as an early backer, I still don’t feel it was worth it. Xeric also has a habit of neglecting reviewers inputs and customers concerns by not addressing them at all or waiting until it’s too late to cancel an order. They have no customer service at all (that I can find anyway) and I wish I never fell for their clever marketing tricks.
Stay away and spend half the money on almost any other microbrand watch to receive tenfolds value for money in return as well as above and beyond customer service, quality control and community. I highly recommend Zelos or Henry Archer for example. Xeric makes really cool watches with cool and fresh ideas and designs, but man do they fall short in every other department.
Edit July 9: Xeric tried to have trustpilot remove my review for being «defamatory». Luckily trustpilot is an actually trustworthy site and they denied their request. This comes to show that, not only do they underdeliver on their watches, refuse to listen to complaints or answer customers concerns, but they go out of their way to actively silence criticism. Keep that in mind if you contemplate buying something from them.

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Xeric NASA Chrono
Shopping experience was straight forward. Watch came as advertised and generally good value for the price (with discount code). I love the unique designs and will be keeping an eye out for future releases. As a Purdue Alumni (cradle of astronauts) the NASA Chrono felt like a no brainier for me.

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Exceed my expectations
Wasn't expecting the build quality to shine, but it already exceed my expectation with this price point with its quality. Great unboxing experience 10/10

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Keine Infornation bzw stark…
Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätte informieren können und man umtauschen kann wenn alles unberührt sei. Finde ich für den Preis sehr unkulant.

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The Vendetta X Automatic Brown Rosewood…
The Vendetta X Automatic Brown Rosewood was a gift for a friend that loves watches. They just got it yesterday and loved it due to the unique design.

Besvarelse fra XERIC WATCHES
XERIC no support
Bonjour,
J'ai acheté deux montres automatiques NASA et Vendetta ( 1000€) = que des PROBLEMES.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
Apres les problèmes de livraison maintenant j'ai un PROBLEME de service avec XERIC.
cela fait un an que la vendetta est en service apres vente chez le partenaire de XERIC = Times Ticking
ils ont d'abord perdu la montre mais ne l'ont pas dit et maintenant ils sont perdu la pièce de rechange et Xeric ne veut pas résoudre le problème avec Times Ticking, son partenaire de réparation. Car Xeric ne fait pas de réparation ni de services apres vente : ils vendent les pièces à Times Ticking.
La situation est bloquée depuis un an. Xeric dit que c'est la faute de Times Ticking. Times Ticking dit que xeric n'a pas envoyé la pièce.
et moi j'ai pas de montre.
le bracelet en tissus de la montre NASA est tres vite devenu impropre, je ne peux plus l'utiliser, je vais changer dans mon pays.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
C'est dommage car le service commercial était très efficace pour vendre, mais après il n'y a aucun support.

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Inverter II is great improvement
Most importantly unlike Inverter I this watch sits nicely on your wrist because it does not have a curved back. The weight is conveniently spinning when you make the gesture to look at the time (ironically the time is on the side). Happy with the purchase, i think xeric as a company is moving in the right direction. The watches are very fairly priced, absolutely worth the money. I kept wearing Vendetta II even though i had much more expensive watches.

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I like the uniqueness of the watches
I like the uniqueness of the watches, but the delivery of watches and bands is extremely slow.

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okay for being made in China
I liked the shipping and packaging. I also liked the watch I picked out.
I did not like the mystery watch or the return process for the mystery watch (... still waiting to hear back).
I also really do not like that these are advertised as American top quality watches but are actually made in China.

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Top drawer
Top drawer. Beautiful made timepiece. Ticks all my boxes.
Great experience
I have a love of space and horology, so the Xeric Trappist-1 automatic was a perfect purchase for me. The quartz version was one of my first real watches, and the automatic version is something I'm thrilled to have. I wish the movement had hacking, but that's about my only complaint. Beautiful watch, quick shipping — can't go wrong.

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Super schöne Uhr in sehr guter…
Super schöne Uhr in sehr guter Qualität. Lieferung früher wie gedacht. Sicher verpackt und die Uhr zusätzlich in Folie. Einfach zu wechselnde Bänder.
Leider nach einem Tag defekt. Der geplante Umtausch ging schief. Am Ende hatte ich einhundert Euro weniger und keine Uhr.

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Not worth the money
Bought the Apollo 15 watch a few years back and have only really had a bad experience with it. To start with after 1 year I had to send it back due to it not keeping time at all well. Now the strap has completely broken after only 1 year of total continuous use. For the price I paid (around $500 you really don't get a product which is worth this price point) I would spend your money elsewhere.

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Perfect as whished
This extraordinary watch was perfect present for my son, who is very interested in space exploration. The parcel arrived well packed and rather quickly. So I am completely satisfied and glad about the purchase. Thanks for all.

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I found it very easy to search for the…
I found it very easy to search for the model watch I wanted on the website. I was able to order the watch I wanted and it came well packaged and quickly. I’m really enjoying this watch.

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Beautiful Watch
Beautiful watch and the merchant is very kind and quick to respond.
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