XERIC WATCHES Anmeldelser 171

TrustScore 4 ud af 5

4,0

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered a few watches, which were never delivered. Lost tons of time exchanging emails with their support, who were lying all the time about a ship out, while actually they never did it - logistics co... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I purchased 2 watches. Inverter II and NASA Artemis. As inverter II looks amazingly beautiful, it remains powered only for less than 24 Hrs. Artemis turns out to be an amazing watch. Very intricate... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätt... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Urproducent

Oplysningerne kommer fra forskellige eksterne kilder

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 1 ud af 5 stjerner

only care about pushing the sale

only care about pushing the sale. no post sale support. lost money on this one - buyer beware.

8. juli 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Hello Ben,
Our team has been in contact several times and we have received your replies. I am sorry if you are not happy, but you pledged for a reward that ships in November via Kickstarter, not Xeric.com. If you no longer wanted to pledge, you must cancel your pledge prior to the campaign project ending which was back in March. This information is also posted on the Kickstarter page.

No money will be lost here as your reward is still set to ship in November. That is always our promise to our customers to ship the rewards they have pledged for on Kickstarter.

Bedømt til 1 ud af 5 stjerner

Early backer of the Timeline Retrograde…

Early backer of the Timeline Retrograde here. Been waiting for this baby for many months, shipping finally started in mid-June and I spent many a week refreshing the tracking-sites in anticipation. It finally arrived yesterday and, wow, what a major kick in the nuts. The watch itself LOOKS as advertised, the finishing on the case and dial are pretty good except for some really misplaced writing on the caseback which is not level at all, like not even close. Never seen that before, not even on $50 dollar cadisens from AliExpress.

The movement is what it’s all about of course, and it delivers… sort of, except for the datewheel, like what were they thinking, I wasn’t sure it was gonna be as bad as I had heard before I saw it with my own eyes and, yeah, it’s pretty damn bad. The movement itself feels brittle as well, you can only set the time forwards, doing it the other way risks damaging it. This makes me kinda nervous to set the time at all, like, if you miss the minutemarker you’re aming for when setting the time, you have to go forward another 24 hours again to get it right which is annoying. I’m also worried about the serviceability of this thing as the movement is heavily customized.

But the worst part about this watch BY FAR is the bracelet. The buildquality and QC of this bracelet is like it came straight from TEMU like what the f***. The watch is made to be permanently on a bracelet and the bracelet feels like it came straight off a casio from the 90’s. Unbelievable how a watch that will retail for $1200!!!! Get’s shipped with such bad quality. Even though I only spent $699 as an early backer, I still don’t feel it was worth it. Xeric also has a habit of neglecting reviewers inputs and customers concerns by not addressing them at all or waiting until it’s too late to cancel an order. They have no customer service at all (that I can find anyway) and I wish I never fell for their clever marketing tricks.

Stay away and spend half the money on almost any other microbrand watch to receive tenfolds value for money in return as well as above and beyond customer service, quality control and community. I highly recommend Zelos or Henry Archer for example. Xeric makes really cool watches with cool and fresh ideas and designs, but man do they fall short in every other department.

Edit July 9: Xeric tried to have trustpilot remove my review for being «defamatory». Luckily trustpilot is an actually trustworthy site and they denied their request. This comes to show that, not only do they underdeliver on their watches, refuse to listen to complaints or answer customers concerns, but they go out of their way to actively silence criticism. Keep that in mind if you contemplate buying something from them.

3. juli 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Hey Fabian, We're sorry to hear that you didn't like the model received. It doesn't look like you have reached out to our team via email, socials, or even through the Kickstarter campaign. This is the first we are hearing about this. You're welcome to contact us anytime via contact@xeric.com and we can explain the model, movement details etc. The details on the manual also mention the winding details as the model can only be wound in one direction. This is due to the movement type.

Again, you are welcome to reach out to our team anytime day or night at contact@xeric.com if you preferred to return your item.

Bedømt til 5 ud af 5 stjerner

Xeric NASA Chrono

Shopping experience was straight forward. Watch came as advertised and generally good value for the price (with discount code). I love the unique designs and will be keeping an eye out for future releases. As a Purdue Alumni (cradle of astronauts) the NASA Chrono felt like a no brainier for me.

3. juni 2025
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Besvarelse fra XERIC WATCHES

Hey Jacob! Thanks so much for the review and we're glad you're enjoying the new watch. Reach out anytime for upcoming sales and new models. We're always trying to create fun stuff!

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order, delivered quick and look awesome.

30. maj 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

We are so glad to hear this! Thank you for leaving a review and supporting our small business, Bruce!

Bedømt til 5 ud af 5 stjerner

Exceed my expectations

Wasn't expecting the build quality to shine, but it already exceed my expectation with this price point with its quality. Great unboxing experience 10/10

13. maj 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Wow! That's fabulous! Thank you so much for the amazing review and we are glad you are happy! Thank you for your business and support.

Bedømt til 1 ud af 5 stjerner

Keine Infornation bzw stark…

Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätte informieren können und man umtauschen kann wenn alles unberührt sei. Finde ich für den Preis sehr unkulant.

20. marts 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Hello Marc, Please note that Xeric.com is not the manufacturer of Superluminova paint. However, many brands do use their material on watch dials to provide a temporary glowing effect. This luminous material does require initial charge through UV lighting. Our team is always happy to provide additional information if you have questions about any products and materials. If you are not satisfied with your purchase, you are welcome to return it directly through our site!

Bedømt til 5 ud af 5 stjerner

The Vendetta X Automatic Brown Rosewood…

The Vendetta X Automatic Brown Rosewood was a gift for a friend that loves watches. They just got it yesterday and loved it due to the unique design.

14. marts 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Thank you so much for shopping with us! What a thoughtful gift! We hope your friend is enjoying their new timepiece!

Bedømt til 1 ud af 5 stjerner

XERIC no support

Bonjour,
J'ai acheté deux montres automatiques NASA et Vendetta ( 1000€) = que des PROBLEMES.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
Apres les problèmes de livraison maintenant j'ai un PROBLEME de service avec XERIC.
cela fait un an que la vendetta est en service apres vente chez le partenaire de XERIC = Times Ticking
ils ont d'abord perdu la montre mais ne l'ont pas dit et maintenant ils sont perdu la pièce de rechange et Xeric ne veut pas résoudre le problème avec Times Ticking, son partenaire de réparation. Car Xeric ne fait pas de réparation ni de services apres vente : ils vendent les pièces à Times Ticking.
La situation est bloquée depuis un an. Xeric dit que c'est la faute de Times Ticking. Times Ticking dit que xeric n'a pas envoyé la pièce.
et moi j'ai pas de montre.
le bracelet en tissus de la montre NASA est tres vite devenu impropre, je ne peux plus l'utiliser, je vais changer dans mon pays.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
C'est dommage car le service commercial était très efficace pour vendre, mais après il n'y a aucun support.

6. februar 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Hello Juju- We are sorry to hear that there was an issue with your repair. Please note that our repair center is a third party business, so our CS service staff do not have access to their repair details. I do hope they were able to connect you to the repair center and fix the issue.

Bedømt til 5 ud af 5 stjerner

Inverter II is great improvement

Most importantly unlike Inverter I this watch sits nicely on your wrist because it does not have a curved back. The weight is conveniently spinning when you make the gesture to look at the time (ironically the time is on the side). Happy with the purchase, i think xeric as a company is moving in the right direction. The watches are very fairly priced, absolutely worth the money. I kept wearing Vendetta II even though i had much more expensive watches.

22. januar 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Thank you so much for your feedback! We're glad to hear you are enjoying the newest Invertor! I hope you will join us next week when we launch the Retrograde on Kickstarter!

Bedømt til 3 ud af 5 stjerner

I like the uniqueness of the watches

I like the uniqueness of the watches, but the delivery of watches and bands is extremely slow.

16. januar 2025
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Hey Gary! Thank you for your review! We do also offer expedited shipping on the website if you ever need items faster! I do hope you are enjoy your items regardless and we appreciate your business!

Bedømt til 3 ud af 5 stjerner

okay for being made in China

I liked the shipping and packaging. I also liked the watch I picked out.

I did not like the mystery watch or the return process for the mystery watch (... still waiting to hear back).

I also really do not like that these are advertised as American top quality watches but are actually made in China.

11. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Hello Milar! Thank you for your feedback. Please note that we do not advertise American made watches on our website. There are some watches that do have American made movements, like our Apollo 15 collection. All assembly for our watches is still done outside the US, to keep our pricing more affordable for our customers. If you have any additional questions, you can always reach out to contact@xeric.com.

For mystery items, they are non-refundable but can be returned for store credit. A $25 restocking fee will be deducted. This information can be found directly on our website. https://www.xeric.com/a/returns

Bedømt til 5 ud af 5 stjerner

Great experience

I have a love of space and horology, so the Xeric Trappist-1 automatic was a perfect purchase for me. The quartz version was one of my first real watches, and the automatic version is something I'm thrilled to have. I wish the movement had hacking, but that's about my only complaint. Beautiful watch, quick shipping — can't go wrong.

20. september 2024
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Hey Louis! We love the Trappist 1. It was a huge success, and we are so glad you are enjoying the timepiece. Thank you so much for your feedback and review!

Bedømt til 5 ud af 5 stjerner

Super schöne Uhr in sehr guter…

Super schöne Uhr in sehr guter Qualität. Lieferung früher wie gedacht. Sicher verpackt und die Uhr zusätzlich in Folie. Einfach zu wechselnde Bänder.
Leider nach einem Tag defekt. Der geplante Umtausch ging schief. Am Ende hatte ich einhundert Euro weniger und keine Uhr.

24. august 2024
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Thank you so much for your review. We are glad to hear the item arrived quickly and safely. We hope you enjoy if for many years to come.

Bedømt til 2 ud af 5 stjerner

Not worth the money

Bought the Apollo 15 watch a few years back and have only really had a bad experience with it. To start with after 1 year I had to send it back due to it not keeping time at all well. Now the strap has completely broken after only 1 year of total continuous use. For the price I paid (around $500 you really don't get a product which is worth this price point) I would spend your money elsewhere.

20. august 2024
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Besvarelse fra XERIC WATCHES

Hello James! We are sorry to hear about your strap! Most leather straps can last between 6 months up to several years, depending on the use and wear. If you do have any repair needs, you are still able to send the item to our repair center after the 1 year warranty is up. They would be happy to provide you with any quotes.

Bedømt til 5 ud af 5 stjerner

Perfect as whished

This extraordinary watch was perfect present for my son, who is very interested in space exploration. The parcel arrived well packed and rather quickly. So I am completely satisfied and glad about the purchase. Thanks for all.

11. juni 2024
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Besvarelse fra XERIC WATCHES

We are so glad that your son loved this! Thank you so much for shopping with us and leaving a review!

Bedømt til 5 ud af 5 stjerner

I found it very easy to search for the…

I found it very easy to search for the model watch I wanted on the website. I was able to order the watch I wanted and it came well packaged and quickly. I’m really enjoying this watch.

1. april 2024
Uopfordret anmeldelse
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Besvarelse fra XERIC WATCHES

Thanks Kyle! We appreciate your support!

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