Wydr Studios Anmeldelser 290

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This is my second pair of Wydr shoes, and I wore them the frost time for Easter. It is such a relief to put on a shoe that doesn't immediately feel like it is squeezing my foot uncomfortably. The qual... Se mere

Bedømt til 5 ud af 5 stjerner

Super happy this company exists! My feet are difficult to shop for (size 11 and wide). Wydr is sized consistently and stylish. Most importantly they're comfortable and well made too. Nothing I've purc... Se mere

Bedømt til 4 ud af 5 stjerner

Originally bought a size 12 but way too big. Started the process of returns and is rather a hassle to return. Buying from Australia I didn’t think it would so complex and the return address I was a bi... Se mere

Bedømt til 1 ud af 5 stjerner

I will never buy shoes from this company again. The shoes were very big, I reached out to the company three times before they sent me a return lable. No way else to communicate with the company, only... Se mere

Virksomhedsoplysninger

  1. Skobutik

Skrevet af virksomheden

An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

290 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Customer Service

Customer service was very patient with me despite ordering the wrong size twice and made it all seemless. They do not supply Package labels in Aus for returns but they fully rembersed for delivery fees. 10/10 Thankyou Wydr

28. januar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Disappointed with customer service

I was excited to find your website. However, the shoes I ordered did not meet what I needed. I have been waiting for a return label since the beginning of January.
I hesitate to purchase anything else until this matter is dealt with. I have sent in all the information requested multiple times. While I receive all of your emails telling me about your sales and new merchandise I have yet to receive that return label. I ordered the shoes 12/29/2025. I received the 1/6/2026. I requested a return label 1/8/2026. It is now 1/27/2026.
Please take care of this. The return policy is 30 days. If this takes me past that time because I'm waiting on you then I will consider this website a sham by giving me invalid information.

29. december 2025
Uopfordret anmeldelse
Wydr Studios-logo

Besvarelse fra Wydr Studios

Hi there,

We completely understand your frustration with the return process. Our support team usually replies to emails within 24 hours of receiving them. Usually, as long as the return enquiry has been submitted within the 30-day window, we will process it (even if it runs over!)

Would you mind emailing us at support@wydrstudios.com again with your order number so that we can take care of this case for you? If you have any other issues, please don't hesitate to get in touch xx

Bedømt til 5 ud af 5 stjerner

Repeat Customer - Great Fit and Cute Styles

I have been really happy with the fit and quality of Wydr shoes. I have bought more than five pairs over the past couple of years. The Sam penny loafers are probably my favorite, but I’m also really happy with the oxfords I recently bought. I can wear them all day at work, take walks during my break, and my feet don’t hurt afterwards. Shipping can feel like a long time, so I try to assume about two weeks. Customer service is responsive, and they seek out feedback. I also like that they have styles which feel current but aren’t exact replicas of what every other shoe brand is selling. It’s hard to find cute shoes in a WW width, but Wydr has been a great option for me.

26. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Four pairs and counting

I’ve purchased four pairs of WYDR Studios shoes since discovering this brand. As a male, I typically have a difficult time finding Women’s shoes that fit comfortably—even so-called “Wide” width shoes. I was skeptical initially, but these shoes slipped onto my feet like they were made for me! The quality and craftsmanship is impressive. I wouldn’t hesitate to recommend these shoes to anyone who needs or enjoys a true Wide width.

21. januar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

The shoes fit nicely

The shoes fit nicely. I had to walk to two blocks in them. They were comfortable and looked nice. I wish I ordered the patent leather Mary Jane shoes. I felt it took longer for shipping. I never received the free socks that supposed to come with my order.

16. januar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Not wide calf friendly but good customer service

I bought a mystery box and received a cute pair of ankle high boots, but learned the hard way the ankle part is not wide calf friendly. Customer service was responsive and worked with me on my actual measurements to find a replacement. Subsequent purchases of loafers and Mary Jane styles have been high quality and comfortable.

1. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered shoes that took over a week…

I ordered shoes that took over a week to ship. And then they never actually arrived. I had to ask multiple times to have my money refunded. No where does it state they are a Chinese company. All of their info makes it seems like they’re US based minus their very odd customer service hours.

1. december 2025
Uopfordret anmeldelse
Wydr Studios-logo

Besvarelse fra Wydr Studios

Hi there,

We understand your frustration in not receiving your order in a timely manner. Our shipping policy states that standard shipping to the US takes 6-10 days and to Australia takes 5-8 days. Sometimes this gets extended because of delays that are out of our control, for example customs.

We do have warehouses globally in the US, Australia and Asia – therefore, your order will be processed from whichever warehouse is holding the item, color and size that you ordered!

For further enquiries, please feel free to get in touch at support@wydrstudios.com

Bedømt til 5 ud af 5 stjerner

Shipping process was a tad slow

Shipping took awhile but totally worth the wait! The shoes are well made, comfortable, and made me look great without looking like clown shoes just because they were larger. I can't say enough good things abouy thrse and look forward to buying my next pair. 10/10 ABSOLUTELY recommend‼️

2. januar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

too big

i really love the shoes but they don't have a smaller size. i have to return, and it's taking too long for them to credit back my account.

19. januar 2026
Uopfordret anmeldelse
Wydr Studios-logo

Besvarelse fra Wydr Studios

Hi Mary,

If you have already logged your return enquiry with us, our team is probably working on preparing your return label for you (for US orders) or they have shared a return address with you (for AUS orders). If you have already sent your shoes back using one of the following methods, please let our team know at support@wydrstudios.com. Once they see that the shoes have reached the relevant warehouse, they will process a refund to your account, which usually takes 3-5 business days to appear.

For any further concerns, please don't hesitate to email us with your order number so that we can trace our conversation back and help sort this out directly!

Bedømt til 4 ud af 5 stjerner

Change to review

I deleted my initial review.

I still think it’s somewhat deceitful that you have to search to realize only exchanges are allowed if a promo is used. The items I ordered were only 10% off and not some mega sale. Hopefully this point will be made more prominent in the future.

However, after seeing my initial review , customer service did agree to a full refund (minus shipping).

Customer service always replied to emails within 24 hours or less and were courteous.

1. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I’ve been really impressed with Wydr…

I’ve been really impressed with Wydr Studios shoes. They’re clearly designed with real feet in mind — comfortable from the first wear, supportive, and actually roomy without looking bulky. The quality feels solid and well-made, and I love that they focus on wider fits without compromising on style. They’re easy to dress up or down and genuinely practical for everyday wear. If you struggle to find shoes that are both comfortable and modern, Wydr Studios is absolutely worth checking out.

13. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shoes are much different from the size…

Shoes are much different from the size guide. Customer service is just AI response and completely unhelpful. Was told I could recieve a return postage label but then they refused to provide it. They have received the shoes but did not provide a refund. Avoid this scam company.

8. januar 2026
Uopfordret anmeldelse
Wydr Studios-logo

Besvarelse fra Wydr Studios

Hi there,

We're sorry you've had a frustrating experience with our returns process. We have a 30-day returns policy – as long as you submit your return request within the 30 day window, we will get back to you with more details regarding a return.

For sizing issues, we usually ask for images of how the shoes fit on you. Once you've shared the information we required, we will either send you a return label (for US orders) or the return address (for AUS orders, which will be reimbursed on receipt).

For more information on returns or for further help with your enquiry, please share your order number with us at support@wydrstudios.com – we would love to help!

Bedømt til 3 ud af 5 stjerner

Inserts detached and covered my shoes on sticky residue that I cannot remove.

Width is great - as I have slim feet, there is a lot of excess space and I would size down next time.

I used the sticky inserts provided to help the shoes fit better. Following the instructions and only sticking it down once, these did not attach properly and slide around when i wear them. Now my shoes are covered in sticky residue, which I havent been able to remove. Since it is sticky, i can only wear the shoes with socks now, and they are an open toe sandel style.

20. november 2025
Uopfordret anmeldelse
Wydr Studios-logo

Besvarelse fra Wydr Studios

Hi Bessie,

Please feel free to send images of this residue issue to support@wydrstudios.com – our team would be happy to look into this issue further. If you have any other concerns, please don't hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

I am so happy to say that I have…

I am so happy to say that I have finally found a shoe that I love to wear. I have short wide feet and these fit me perfectly. From the day of purchase to the time of delivery WYDR kept me posted on the status of my purchase, they helped me with sizing I really felt important with this company.

30. december 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Cute & Comfy

Firstly, I do love my boots. They're cute, the toe box is perfect, and they're relatively comfortable.

Shipping was great, and I really loved the packaging - it made this more of an experience, rather than just a transaction.

I do think changes could be made to provide more arch support, but for a day in the office or a quick lunch out these are wonderful.

2. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love the shoes I have ordered from…

I love the shoes I have ordered from Wydr. I normally buy a 11W from most stores, but with Wydr they are actually true wide widths and I can wear a 10W. I have 7 pairs and will be back for more. From flats to heels to boots they leave my feet feeling supported and comfortable all day.

5. januar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I ordered 2 pairs of shoes

I ordered 2 pairs of shoes. One I loved and have kept and wear regularly. The second pair was way too large and I walked right out of them. The return process has been painful. They want pictures of the shoes on my feet and foot measurements to help with fit. I have yet to receive a return label. This has been a frustrating process and will not risk ordering again.

19. november 2025
Uopfordret anmeldelse
Wydr Studios-logo

Besvarelse fra Wydr Studios

Hi Karen,

We're sorry that you've had a frustrating experience with our returns process. We hope you can understand that we have certain systems in place and our team needs to complete these processes in order to process the return on our end! Once everything has been clarified on our end, we will process a return label (for US orders) or send you the relevant returns address (for AUS orders) and take you through what you need to do.

Please do get in touch with our team at support@wydrstudios.com if you have any concerns, questions or to continue with your returns!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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