Company is a total wash, I’m actually dumbfounded how they aren’t already facing some serious legal consequences, will definitely be joining the community law suit, at this point if they had sent me a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ils (Slidenjoy/Portabl) n'ont pas fabriqué les écrans 17 pouces qu'ils ont fait payer d'avance et maintenant, le remboursement se fait attendre. Le support ( Archi,Terence,Joyce....1 seule et même per... Se mere
Cette entreprise devrait crever de honte. J'ai été arnaqué comme des milliers d'autres internautes. Précommande totalement payée en novembre 2019, et depuis.... rien ! Jamais livré. Toutes mes relance... Se mere
Virksomheden har svaret
Bonjour, J'ai déposé plainte et suis en contact avec l'avocat/curateur, en charge du dossier et qui assure notre défense. Déposez une déclaration de créance contre cette entreprise sur REGSOL. Aux plu... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Slidenjoy is the world's first accessory tripling your laptop screen. Slidenjoy is available for all laptop sizes and brands. Extremely thin, strong, light and portable, connected with a single USB, it comes with a powerful and slim magnet that clips i...
Kontaktoplysninger
Rue de Moncheret 31, 6280, Gerpinnes, Belgien
- www.yourslide.com
1,1
Dårlig
258 anmeldelser
Har ikke besvaret negative anmeldelser
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Follow up on this scammer company.
Follow up on this scammer company.
They have a boiler plate response that they give to all of the negative reviews that they get, and apparently, from reading the other reviews, they have started flagging these as if they are false. Problem is, they never do the very simplest solution to these reviews:
Namely, to ship out the products that people have bought.
Contacting their customer support is either insulting, or if you actually talk to an honest employee, you quickly learn that the company hires good and honest people to work for them and gives them a lying script to tell customers. I feel bad for their employees.
My last contact with them involve them giving me the same false promise of shipping out my product within two months, along with a promise of an update in four weeks. That was before the pandemic.
Pandemic or not, last I checked, the virus does not affect Internet messages. So there really is no excuse for not giving updates to the customers.
And get this! My last customer service exchange with them in 2020 was to have them indicate to me that they will not in fact be shipping out orders per the sequence of orders being placed, but rather some sort of random lottery system, so that people who have placed recent orders do not feel bad that their orders are delayed. so I guess the folks like us that place their orders six or seven years ago, actually, eight years ago now, can go jump in a lake.
On top of this!!! Effective two weeks ago, they now don't let you login unless you "reactivate" your account!!! Like they lost the info!!
2. juni 2023
Uopfordret anmeldelse
Fraudolent Business, a total Scam
OK, if it would be possible - No Star would be the right choice for rating.
Order placed - after positive Feedbacks on LinkedIn - Oct 20 2022.
No delivery, lots of excuses even that same old story as before since end of 2015...... Only that's now running under rebranding to Portabl and Slide.
Refund form submitted May 2nd 2023.
No refund to today June 3rd and again lots of excuses in response to my forced E-Mails.
Did I really expected something else?
This is all about fooling and betraying people like you and me.
A scam.
But the HQ of this Company near Charleroi in Belgium is a nice big private refugium. Lots of money dropped in there seems from the Orders of Customers which got misused as Crowd Funding.
3. juni 2023
Uopfordret anmeldelse
i order my product over 6 years ago - SCAM - SCAM - SCAM
i order my product over 6 years ago. They keep saying they are due to make delivery over the years and have taken full payment before they apparently were due to make delivery! years and years on nothing, i have asked for a full refund, which they confirm i am entitled to as they have not delivered on time, but this has not materialised! I chase regularly, but they make excuses of how there is a que for refunds, they are moving me to the top, they are sorry for the unpleasant experience etc...
how is this company allowed to operate such a scam?!?!?
Is anyone able to confirm if they have actual received a refund from them?
17. april 2023
Uopfordret anmeldelse
Ordered half a year ago & still no…
Ordered half a year ago & still no Product!!! I asked for a refund multiple times & they just keep telling me it’s coming but blah, blah, blah. They literally are thieves & stealing peoples hard earned money & apparently they’ve been doing it years before the pandemic. Please stay away from this company!
21. marts 2023
Uopfordret anmeldelse
ESTAFA
Comparto las opiniones anteriores. Producto comprado el 11/2019 y nunca recibido. Siempre lo están fabricando por contratiempos!
21. marts 2023
Uopfordret anmeldelse
Au voleur....
Cela fait bientôt 5 ans que je reçois des excuses de cette pseudo entreprise. D'ailleurs c'est là qu'il aurait du investir" Excuse enterprise inc". A moins que ce ne soit des hommes politiques. Des promesses des promesses... Enfin, des VOLEURS tout simplement!!
Les nippons ne les ont pas attendu.
La date de l'expérience est trop lointaine
21. februar 2022
Uopfordret anmeldelse
Slidenjoy/Portabl
They also stoled my money years ago. Never had the piece of scam that they are supposedly selling and never got any refund. Look on internet for slidenjoy or Portabl (there is a .com website easy to find), there is a lot of reviews that state the same thing: this company is a scam. They have been taking money away from a lot of people and never delivered anything. Don’t trust the updates they provide on whatever websites they use or answers to comments from unhappy « customers » they fooled.
Stay away from these crooks!
19. februar 2023
Uopfordret anmeldelse
I have the same issue that is NEGATIVE
I have the same issue that is NEGATIVE. I funded on Kickstarter. Ive asked for either a refund or the delivery of slidenjoy. They say they have shipped out orders already when the backers were first to be shipped to as part of their terms. So I have no idea who they have been shipping to? I backed and paid for this back in 2014. SCAM!!! Where is my refund or the 17” dual monitors?????
29. januar 2023
Uopfordret anmeldelse
Scamenjoy Same issue as everyone else.
Same issue, I funded on Kickstarter. Ive asked for either a refund or the delivery of slidenjoy. They say they have shipped out orders already when the backers were first to be shipped to as part of their terms. So I have no idea who they have been shipping to? I backed and paid for this back in 2014. SCAM!!!
17. januar 2023
Uopfordret anmeldelse
ESTAFA TOTAL!!!
ESTAFA TOTAL!!!
No te enviaran el producto.
No te devolverán el dinero.
No te responderán a los mails.
Solamente contestan en estos portales de opinión porque les hace mala publicidad.
Yo compré mi producto hace años y nunca más tuve noticias.
Que nadie compre aquí por favor.
14. februar 2022
Uopfordret anmeldelse
SCAM
SCAM
Bought it online 4 years ago. Never received it, never received replies except from “sorry for the delay, shipment should start soon”
Clear SCAN
13. oktober 2022
Uopfordret anmeldelse
Attention scam arnaque
Attention scam arnaque
Ne pas faire confiance, j'ai payé depuis des années et jamais rien reçu
16. december 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Bonjour Christophe,
Je suis Laurent Wéry, le PDG de Portabl.
Je suis désolé pour cette frustration et je tiens à m'excuser au nom de toute l'équipe si votre expérience n'a pas été celle à laquelle vous vous attendiez. C'est la dernière chose que nous souhaitons chez Portabl.
Notre société n'est pas une arnaque. Notre produit est réel et notre clientèle l'est aussi https://www.portabl.com/reviews, veuillez noter que nous sommes une petite entreprise et que nous n'avons pas la main d'œuvre ou le budget d'une multinationale, ce qui nous rend plus vulnérables à l'inattendu (par exemple une pandémie ou une pénurie mondiale de composants), cependant nous travaillons dur chaque jour pour négocier plus de matières premières, produire et livrer notre produit tout en gérant les anciens et les nouveaux clients, soyez assurés que si vous avez placé une commande avec notre société, nous livrerons ce qui est dû. Vous pouvez trouver toutes les informations légales sur notre site web www.portabl.com.
Nous regrettons que votre commande ait été retardée. Comme vous le mentionnez, nous avons souffert des pénuries d'aluminium et de semi-composants comme la plupart des entreprises du secteur - nous ne sommes pas les seuls, la plupart des entreprises sont touchées. Comme Sony avec la PlayStation 5 ou Tesla avec ses voitures et bien d'autres acteurs, la production est devenue beaucoup plus compliquée à gérer d'autant que le secteur a beaucoup souffert des récents événements, mais heureusement nous avons contacté les principaux fournisseurs pour surmonter ces problèmes et réduire considérablement les délais de production.
Le produit semble satisfaire toutes les personnes qui l'ont reçu jusqu'à présent. ( https://www.portabl.com/review ) Chaque jour, nous découvrons de nouvelles vidéos d'unboxing provenant du monde entier, de nouveaux tests effectués par des journalistes et de nouveaux commentaires qui nous ravissent plus que les autres. C'est une grande réussite pour l'équipe.
Si vous avez des questions, je vous invite à contacter notre équipe de support dédiée pour vérifier le statut de votre commande avec plus de précision. Ils seront également heureux de répondre à toutes vos demandes, n'hésitez pas à leur envoyer un message sur [hello@portabl.com](mailto:hello@portabl.com) à tout moment en mentionnant votre numéro de commande. (en mentionnant vos informations de commande/contribution).
Encore une fois désolé pour cette expérience, sachez que nous faisons tout notre possible au quotidien.
Merci encore pour votre confiance, nous espérons que cela sera oublié dès la réception de votre Slide.
Meilleures salutations,
Laurent
FAKES
Do NOT buy anything from them, they're just cash grabbers so won't send anything, and won't refund you despite numerous emails. Almost a year later and STILL nothing back in my pocket after canceling my order. DON'T GET YOURSELF MIXED UP WITH THESE SCAM ARTISTS!!
1. februar 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Hi Nadine,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
FAKE FAKE FAKE
FAKE FAKE FAKE. I have been waiting for my order since 2018 and NOTHING. No responses. They just stole my money. And all these responses from their "CEO" - LIES. They are just going to continue to push it out on and on and on. I have tried to get my money back but to no avail.
28. november 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Dear Rebecca,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
DO NOT BUY FROM THIS COMPANY!
This company is also known as PORTABL following a rebrand - their url is just the name as above with .com.
Buy from this company at your own risk!
I STRONGLY ADVISE YOU NOT TO.
Maybe they'll sort themselves out, but right now it's far too much of a risk. They shouldn't be taking customer's money under false pretences.
You must NEVER buy anything with a debit card as you won't have any protection if they go bankrupt - which is probably what they are facing if people continue to cancel.
I've given 1-STAR because at least they respond to messages.
However, they have misled me on every occasion - from the moment I ordered in June 2022 when they told me it'd be 4-8 weeks.
Then in August they tell me it'd be another 6-8 weeks. I tell them if I don't receive the order by 6th Oct, I'd cancel.
On 23rd Sept they tell me they've had delay in aluminium and semi-conductors.
On 24th Sept they tell me they won't be able to meet the 6th Oct deadline and it'd be another 6-8 weeks.
Then on 08th October 2022, they request another 6-8 weeks! I give them the benefit of the doubt and I didn't chase my cancellation request.
Then guess what on the 6th Nov 2022, they request another 6-8 weeks but this time they provide links to "evidence" of covid impacting their factories.
You cannot trust these people. AVOID. AVOID. AVOID.
7. november 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
FAKE
FAKE! Do not buy from this Company!
I bought a monitor in 2021/October and they didn't deliver to me. They are delaying delivery. When I asked to cancel and get my money back, the same thing happened.
I have all the evidence.
Do not buy from this company! You will throw money in the trash!
26. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Hi Marcelo,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not fake. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
I just wanted to respond to Laurent…
I just wanted to respond to Laurent Wéry (I doubt he really is Laurent, but anyway).
I'm wondering where you get the nerve to compare your fraudulent company to Sony or Tesla, "Laurent"?
Also, are you aware that your "reviews" page returns a 404? This pretty much talks for itself and even funny.
I don't trust you, so don't thank me for that. In my opinion you deserve a trial and jail time.
17. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Hi Andrey,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
ATTENTION ! Grosse anarque !!!
ATTENTION !! c'est une grosse ARNAQUE depuis plus de 3 ans, ils ont produit 10 exemplaires pour pouvoir montrer quelque chose. Les seuls avis positifs de livraison sont de faux profils. Après de multiples relances, multiples demandes de remboursement, c'est toujours le même discours plein d'excuses et d'attente.
1. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Bonjour Dominique,
Je suis Laurent Wéry, le PDG de Portabl.
Je suis désolé pour cette frustration et je tiens à m'excuser au nom de toute l'équipe si votre expérience n'a pas été celle à laquelle vous vous attendiez. C'est la dernière chose que nous souhaitons chez Portabl.
Notre entreprise n'est pas une arnaque. Notre produit est réel et notre clientèle l'est aussi https://www.portabl.com/reviews, veuillez noter que nous sommes une petite entreprise et que nous n'avons pas la main d'œuvre ou le budget d'une multinationale, ce qui nous rend plus vulnérables aux imprévus (par exemple une pandémie ou une pénurie mondiale de composants), cependant nous travaillons dur chaque jour pour négocier plus de matières premières, produire et livrer notre produit tout en gérant les anciens et les nouveaux clients, soyez assurés que si vous avez passé une commande auprès de notre entreprise, nous livrerons ce qui est dû. Vous pouvez trouver toutes les informations légales sur notre site web www.portabl.com.
Nous regrettons que votre commande ait été retardée. Comme vous le mentionnez, nous avons souffert des pénuries d'aluminium et de semi-composants comme la plupart des entreprises du secteur - nous ne sommes pas les seuls, la plupart des entreprises sont touchées. Comme Sony avec la PlayStation 5 ou Tesla avec ses voitures et bien d'autres acteurs, la production est devenue beaucoup plus compliquée à gérer d'autant plus que le secteur a beaucoup souffert des récents événements, mais heureusement nous avons contacté les principaux fournisseurs pour surmonter ces problèmes et réduire considérablement les délais de production.
Le produit semble satisfaire toutes les personnes qui l'ont reçu jusqu'à présent. ( https://www.portabl.com/review ) Chaque jour, nous découvrons de nouvelles vidéos d'unboxing provenant du monde entier, de nouveaux tests effectués par des journalistes et de nouveaux commentaires qui nous ravissent plus que les autres. C'est un énorme succès pour l'équipe.
Si vous avez des questions, je vous invite à contacter notre équipe de support dédiée pour vérifier le statut de votre commande avec plus de précision. Ils seront également heureux de répondre à toutes vos demandes, n'hésitez pas à leur envoyer un message sur [hello@portabl.com](mailto:hello@portabl.com) à tout moment en mentionnant votre numéro de commande. (en mentionnant vos informations de commande/contribution).
Encore une fois désolé pour cette expérience, sachez que nous faisons tout notre possible au quotidien.
Merci encore pour votre confiance, nous espérons que cela sera oublié à la réception de votre diapositive.
Meilleures salutations,
Laurent
Slidenjoy is Portabl.com
This is the same company, SlideNJoy, with a new name years later. They are not to be trusted, this is a scam. They take your money and don't send the product - excuse after excuse. You can order a similar product on Amazon. I submitted a deposit on 03/27/2017 fast forward to, 09/28/2022, I received an email from Portabl with regards to my refund and that they need my account information in order to issue the refund. Are they serious?! They must be desperate. This is the email:
Hello,
I’m Maxime, from Portabl.com customer support and I’m contacting you regarding your refund request that I am trying to process.
I was closing some records in our back office when I came across your request that was left open, probably unprocessed by one of my former colleagues in charge of it at the time you contacted us.
We apologize for the experience, we noticed that some cases had not been managed correctly in our management tool and that the follow-up had not been done correctly in some cases.
At Portabl, we obviously understand that some people do not want to wait any longer due to the long delays and opt for a refund. This is your case and you are of course fully within your rights.
We are absolutely sorry, all brands have suffered and still suffer for the most part from shortage of semi-conductors (including Sony with the release of its PS5 postponed for 2 years, Tesla with the release of its roadster, and many others). We have suffered from it as well, impacting lead-times.
We started delivering the Slide v1 a few months ago as you can see on the social networks and on the website under the ‘reviews’ page.
We have observed a hyper positive feedback from the first customers, far beyond what we could even imagine for a first product. Nevertheless, we took the decision to make some small improvements to optimize the user experience, such as the sliding mechanism and the opening of the screens as well as a lot of small details that we thought should be reviewed.
I’d like to take this opportunity to inform you that V2 is about to be announced very soon and that mass production has started, in order to make up for the delay in deliveries and get back to normal. All the people who pre-ordered the V1 will receive the V2, of course.
Having said that, I have just tried to proceed manually and personally to your refund request but noticed I couldn’t do it on the payment method you used as the limit of time has been exceeded by the platform.
I would need your bank account number / details to refund the full amount on your bank account today. After which, I will provide you with the proof of refund.
Can you please provide me with your bank account number (IBAN / ACH / BIC / SWIFT / ..) as well and confirm me your full name as stated on your bank account details?
I am going to proceed to your refund immediately.
Once again, we are very sorry for the experience.
Thank you again for your support and enthusiasm for our products. If you change your mind in the future, when you see on the social medias very soon that the delivery times are back to normal, please do not hesitate to get back to us following this e-mail. We will of course keep your original pre-order date.
Waiting to hear from you to process it,
Sincerely,
Maxime
To Laurent Wéry, don't bother with your cut and paste response, I've heard it all before. Here we are years later and you're still pulling the same scam. Give the people what you promised and all of these negative reviews will go away.
***UPDATE 09/29/22***
2,012 days OR 5 years, 6 months, 2 days OR 66 months, 2 days. However you look at it, that's how long it finally took for me to receive a refund.
Send an email to: maxime @ portabl.com and provide them with your original receipt and see if you can get your refund.
I provided them with a paypal link since they could not issue the refund to the original credit card I used 5 years ago. It's safer this way and you're not risking them charging your credit card again.
I'm just glad that my case is FINALLY settled.
Good luck!
Oh and once more, to Laurent Wéry, don't bother with your cut and paste response, I've heard it all before. Here we are years later and you're still pulling the same scam. Give the people what you promised or give them back their money and all of these negative reviews will go away. Perhaps maybe you can redeem yourself and your company.
28. september 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Hi Maria,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Arnaque
Arnaque. Acheté en 2017 je ne l'ai jamais reçu. Pas de nouvelles, impossible de les contacter. A FUIR
5. september 2022
Uopfordret anmeldelse
Besvarelse fra Slidenjoy
Bonjour à tous,
Je suis Laurent Wéry, le PDG de Portabl.
Je suis désolé pour cette frustration et je tiens à m'excuser au nom de toute l'équipe si votre expérience n'a pas été celle à laquelle vous vous attendiez. C'est la dernière chose que nous souhaitons chez Portabl.
Notre société n'est pas une arnaque. Notre produit est réel et notre clientèle l'est aussi https://www.portabl.com/reviews, veuillez noter que nous sommes une petite entreprise et que nous n'avons pas la main d'œuvre ou le budget d'une multinationale, ce qui nous rend plus vulnérables à l'inattendu (par exemple une pandémie ou une pénurie mondiale de composants), cependant nous travaillons dur chaque jour pour négocier plus de matières premières, produire et livrer notre produit tout en gérant les anciens et les nouveaux clients, soyez assurés que si vous avez placé une commande avec notre société, nous livrerons ce qui est dû. Vous pouvez trouver toutes les informations légales sur notre site web www.portabl.com.
Nous regrettons que votre commande ait été retardée. Comme vous le mentionnez, nous avons souffert des pénuries d'aluminium et de semi-composants comme la plupart des entreprises du secteur - nous ne sommes pas les seuls, la plupart des entreprises sont touchées. Comme Sony avec la PlayStation 5 ou Tesla avec ses voitures et bien d'autres acteurs, la production est devenue beaucoup plus compliquée à gérer d'autant que le secteur a beaucoup souffert des récents événements, mais heureusement nous avons contacté les principaux fournisseurs pour surmonter ces problèmes et réduire considérablement les délais de production.
Le produit semble satisfaire toutes les personnes qui l'ont reçu jusqu'à présent. ( https://www.portabl.com/review ) Chaque jour, nous découvrons de nouvelles vidéos d'unboxing provenant du monde entier, de nouveaux tests effectués par des journalistes et de nouveaux commentaires qui nous ravissent plus que les autres. C'est une grande réussite pour l'équipe.
Si vous avez des questions, je vous invite à contacter notre équipe de support dédiée pour vérifier le statut de votre commande avec plus de précision. Ils seront également heureux de répondre à toutes vos demandes, n'hésitez pas à leur envoyer un message sur [hello@portabl.com](mailto:hello@portabl.com) à tout moment en mentionnant votre numéro de commande. (en mentionnant vos informations de commande/contribution).
Encore une fois désolé pour cette expérience, sachez que nous faisons tout notre possible au quotidien.
Merci encore pour votre confiance, nous espérons que cela sera oublié dès la réception de votre Slide.
Meilleures salutations,
Laurent
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